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Under Armour Customer FAQ

Top Answers & How-to Guides

What is Under Armour's Phone Number?

The question we are asked most often is about how to talk to Under Armour customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do I need an account to make a purchase on Under Armour's website?

On Under Armour's website, it is not necessary to create an account in order to make a purchase. Customers have the option to check...

What is Under Armour's shipping policy?

Under Armour has developed a shipping policy designed to meet the needs of its diverse customer base while ensuring timely delivery Typically, standard shipping is the least expensive option, with delivery taking several business days. Expedited shipping allows customers to receive their orders more quickly, generally within a couple of business days, while express shipping promises even faster delivery, often within one business day, depending on availability and location. It is important to note that shipping times may be influenced by factors such as order processing times, holidays, and unforeseen circumstances like severe weather. Customers can usually track their orders online once they have been shipped, which helps to provide a sense of visibility and assurance regarding delivery dates. Under Armour may also offer free shipping promotions or discounts on shipping fees for orders over a certain amount. For accurate and detailed information regarding the latest shipping policies, costs, and any current promotions, customers are encouraged to explore the official Under Armour website. By doing so, they can find the most relevant and up-to-date information tailored to their specific needs and circumstances....
Ask any question you have about Under Armour customer service, get an answer now.

Gift Card Inquiries

How Do I Check the Balance on My Under Armour Gift Card?

Log in to your account to check the balance on my Under Armour gift card. Click My Account in the top right corner of the screen. Select...

How Do I Request a Refund to a Gift Card from Under Armour?

If you bought something from Under Armour with a gift card, you can return it for a refund to that gift card if you make the return...

How Do I Buy a Gift Card from Under Armour?

Go to the Under Armour website to buy a gift card from Under Armour. Sign in to your account. Click on the Shop tab at the top of the...

How Do I Send Someone a Under Armour Gift Card?

Sign in to your Under Armour account. Click the Gift Cards tab, and you will see several values for gift cards. Choose what type of...

How Do I Use My Under Armour Gift Card for My Purchase?

Select the items you wish to purchase. Add your items to the shopping bag if you want to buy something from Under Armour and have a...

What to Do If Your Under Armour Gift Card Balance Won’t Load?

If you experience problems with the Under Armour gift card, several troubleshooting steps could help solve this. Check for a connection...

Do Under Armour gift cards expire?

Under Armour gift cards typically do not have an expiration date, allowing recipients to use them at their convenience. This policy...

Is there a limit to how many gift cards I can use for a purchase?

Under Armour typically allows customers to use multiple gift cards for a single purchase, although there may be a limit on the total...

Can I use my Under Armour gift card at physical stores?

Under Armour gift cards can indeed be used in physical retail locations, provided that the store is an official Under Armour store...

Sales and Promotions

How Do I Find Cyber Monday Deals for Under Armour?

If you need help finding Cyber Monday deals for Under Armour, your first option should be to check their website. You can find amazing...

How Do I Make an Order for the Under Armour Cyber Monday Event?

Making an order for the Under Armour cyber Monday event is easy. There are lots of amazing deals on the website and you can purchase...

How Do I Find Black Friday Deals for Under Armour?

You can find Black Friday deals for Under Armour on their website. Unlike other retailers, they offer blanket discounts for all of...

Returns and Refunds

How Do I Return an Item to Under Armour from Their Cyber Monday Sale?

The Cyber Monday sale gives customers the chance to enjoy amazing discounts on various Under Armour items. You can return an item to...

How Do I Return an Item to Under Armour from Their Black Friday Sale?

While the process of purchasing goods from retailers might be straightforward, that of returning items for a refund or exchange might...

What is the Under Armour return policy for regular purchases?

Under Armour has a customer-friendly return policy designed to accommodate customers who may wish to return or exchange items after For purchases made on the Under Armour website, customers can often initiate a return online. This process usually involves logging into their account, selecting the order, and following the prompts to generate a return shipping label. Customers might also have the option to return items to a local Under Armour store, which can be an effective way to manage returns without the hassle of shipping. During peak seasons or promotional events, it can be beneficial for customers to check the specific return policy as it may vary at times, such as during holiday seasons when extended return periods may be offered. If customers find themselves with a gift that they wish to return, Under Armour generally allows gift recipients to return items with proof of purchase. However, the details regarding these returns can differ based on how the gift was purchased. To understand the most current specifics about return procedures and conditions, customers are encouraged to visit the designated section on the official Under Armour website. This section offers up-to-date information and detailed guidance, ensuring a smooth return experience. Overall, Under Armour aims to provide a seamless and straightforward return process to enhance customer satisfaction....

How long does it take to receive a refund for a returned item?

The time it takes to receive a refund for a returned item from Under Armour typically varies depending on several factors, including...

Can I exchange an item for a different size or color?

Under Armour typically has a flexible exchange policy that allows customers to exchange items for a different size or color, as long It is important to keep the original packaging and any tags attached to ensure a smooth exchange process. Most exchanges can be initiated online, where customers can select the item they wish to exchange and choose the preferred size or color. Shipping costs for returning items may vary, so it is advisable to check the specific details regarding return shipping on the official website. In some cases, there may be exceptions to the exchange policy based on promotional items or specific product lines. For the most accurate and detailed information regarding exchanges, customers are encouraged to refer to the current exchanges and returns policy on the Under Armour website....

Purchasing Policies

What payment methods does Under Armour accept?

Under Armour typically offers a variety of payment methods to accommodate its customers. Commonly accepted payment options include For those who prefer digital payment solutions, Under Armour often accepts PayPal as a convenient option. Some online purchases may also allow the use of gift cards issued by Under Armour, which can be redeemed during the checkout process. Each region may have specific payment options available, so it is always a good idea to check the payment section on the official Under Armour website during checkout for the most accurate and updated information. This ensures that customers have access to all available payment methods for a smooth purchasing experience....

Do I need an account to make a purchase on Under Armour's website?

On Under Armour's website, it is not necessary to create an account in order to make a purchase. Customers have the option to check...

What is Under Armour's shipping policy?

Under Armour has developed a shipping policy designed to meet the needs of its diverse customer base while ensuring timely delivery Typically, standard shipping is the least expensive option, with delivery taking several business days. Expedited shipping allows customers to receive their orders more quickly, generally within a couple of business days, while express shipping promises even faster delivery, often within one business day, depending on availability and location. It is important to note that shipping times may be influenced by factors such as order processing times, holidays, and unforeseen circumstances like severe weather. Customers can usually track their orders online once they have been shipped, which helps to provide a sense of visibility and assurance regarding delivery dates. Under Armour may also offer free shipping promotions or discounts on shipping fees for orders over a certain amount. For accurate and detailed information regarding the latest shipping policies, costs, and any current promotions, customers are encouraged to explore the official Under Armour website. By doing so, they can find the most relevant and up-to-date information tailored to their specific needs and circumstances....

Help me with my Under Armour customer service issue

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