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Travelodge (UK) Customer FAQ

Top Answers & How-to Guides

What is Travelodge (UK)'s Phone Number?

The question we are asked most often is about how to talk to Travelodge (UK) customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I book a room for someone else?

Yes, it is indeed possible to book a room for someone else at Travelodge UK. When making a reservation, individuals have the option It is also advisable to inform the guest of their reservation, so they are aware of any details they may need, such as the reservation confirmation number or check-in instructions. For the latest information regarding policies and procedures, it may be helpful to refer to the current web page of Travelodge for further details....
Ask any question you have about Travelodge (UK) customer service, get an answer now.

Recent Travelodge (UK) Customer Questions

How long would i have to wait for refund

Refund processing times can vary. Generally, it may take up to 10 working days for a refund to be processed back to your original payment method. However, this can depend on your bank or card provider's policies. Please keep an eye on your account for updates.
Asked Sep 8, 2025 11:33 PM

Do travelodge have irons in the rooms

Travelodge rooms do not come equipped with irons. However, you can request an iron and ironing board from the hotel staff at any time during your stay.
Asked Jul 28, 2025 8:41 AM

How do I confirm my room is booked

You can confirm your room booking by checking your email for the booking confirmation sent by Travelodge after you completed your reservation. This email contains your booking reference and details of your stay. If you haven't received it, please check your spam or junk folder.
Asked Aug 28, 2024 10:15 AM

Help me with my Travelodge (UK) customer service issue

General Information

What are the check-in and check-out times?

Travelodge (UK) typically has standard check-in and check-out times that guests should be aware of. Check-in is generally available It is worth noting that these times may vary slightly by location, so it is always a good practice for guests to verify the specific check-in and check-out times for the Travelodge hotel they are interested in. Guests can often find this information on the Travelodge website or in their booking confirmation emails. If guests require early check-in or late check-out options, they should inquire about such possibilities upon arrival, as these services may be accommodated depending on availability....

Can I cancel or modify my reservation?

Yes, customers can cancel or modify their reservations with Travelodge (UK), but it is important to be aware of the specific terms Travelodge (UK) usually permits modifications through their website, where guests can log into their accounts or use their booking reference number. When making changes, customers should review the new terms, as altering a reservation may affect the total cost. For the most accurate and up-to-date information regarding your specific reservation, it is advisable to visit the Travelodge (UK) website. Here, you can find detailed instructions on how to modify or cancel your booking based on the specific rate you selected....

Are there any additional charges or fees?

Travelodge UK generally maintains transparency regarding its pricing structures, but there may be additional charges or fees that customers Moreover, it is essential to note that some special offers or promotional rates may come with specific terms and conditions, which could influence the final price at checkout. To ensure a smooth experience, customers are encouraged to review the details provided during the booking process carefully. For the most accurate and up-to-date information regarding any potential additional charges or fees, visitors are advised to explore the official Travelodge website or refer to their booking confirmation....

What is the process for checking in and checking out?

The check-in and check-out processes at Travelodge hotels are designed to be straightforward and convenient for guests. Upon arrival Once the check-in process is complete, guests will receive their room key, which provides access to their accommodation. As for checking out, this generally occurs in the morning, with guests asked to vacate their rooms by a specific time, usually around eleven o'clock. Some Travelodge locations may offer the option for express check-out, where guests can leave their keys in a designated area. Guests can also inquire about extending their stay, subject to availability. For any specific inquiries regarding check-in and check-out times, it is beneficial to consult the details on the current Travelodge website, which provides up-to-date information for guests....

Can I book a room for someone else?

Yes, it is indeed possible to book a room for someone else at Travelodge UK. When making a reservation, individuals have the option It is also advisable to inform the guest of their reservation, so they are aware of any details they may need, such as the reservation confirmation number or check-in instructions. For the latest information regarding policies and procedures, it may be helpful to refer to the current web page of Travelodge for further details....

What is the process for checking in and checking out?

The check-in and check-out processes at Travelodge hotels are designed to be straightforward and convenient for guests. Upon arrival Once the check-in process is complete, guests will receive their room key, which provides access to their accommodation. As for checking out, this generally occurs in the morning, with guests asked to vacate their rooms by a specific time, usually around eleven o'clock. Some Travelodge locations may offer the option for express check-out, where guests can leave their keys in a designated area. Guests can also inquire about extending their stay, subject to availability. For any specific inquiries regarding check-in and check-out times, it is beneficial to consult the details on the current Travelodge website, which provides up-to-date information for guests....

Can I book a room for someone else?

Yes, it is indeed possible to book a room for someone else at Travelodge UK. When making a reservation, individuals have the option It is also advisable to inform the guest of their reservation, so they are aware of any details they may need, such as the reservation confirmation number or check-in instructions. For the latest information regarding policies and procedures, it may be helpful to refer to the current web page of Travelodge for further details....

Pets and Special Requests

Are pets allowed at Travelodge?

Travelodge (UK) has a pet-friendly policy that permits guests to bring their dogs with them during their stay. However, it is important...

Do I need to bring my own toiletries?

Travelodge Hotels in the UK generally provide a selection of basic toiletries for guests in their rooms. This typically includes items It is always a good idea for guests to consider their personal preferences and needs when packing for a stay. If you prefer specific brands or have certain skincare or haircare requirements, bringing your own toiletries can ensure you have what you need for a comfortable stay. Additionally, Travelodge does not typically provide items like toothbrushes, toothpaste, or razors, so guests may want to pack these personal care items as well. For the most accurate information regarding amenities at a specific Travelodge hotel, it can be helpful to check the current webpage or the frequently asked questions section on the official site....

Can I request a late check-out?

Late check-out policies at Travelodge UK may vary depending on the specific hotel and its occupancy levels. Generally, guests wishing...

How can I request special accommodations during my stay?

When looking to request special accommodations during a stay at Travelodge, it is advisable for guests to make their needs known at For guests who may already have a reservation, contacting the hotel directly before arrival can also be beneficial. This allows for clearer communication of any specific accommodations needed, such as a ground floor room or additional assistance. For precise information regarding availability or any particular policies pertaining to special accommodations, guests are encouraged to check the Travelodge website, as it provides details on how to request such needs effectively. This can ensure that guests have a pleasant and hassle-free stay tailored to their requirements....

How can I request special accommodations during my stay?

When looking to request special accommodations during a stay at Travelodge, it is advisable for guests to make their needs known at For guests who may already have a reservation, contacting the hotel directly before arrival can also be beneficial. This allows for clearer communication of any specific accommodations needed, such as a ground floor room or additional assistance. For precise information regarding availability or any particular policies pertaining to special accommodations, guests are encouraged to check the Travelodge website, as it provides details on how to request such needs effectively. This can ensure that guests have a pleasant and hassle-free stay tailored to their requirements....

Facilities and Amenities

Is there Wi-Fi available in the rooms?

Yes, Travelodge (UK) offers Wi-Fi access for guests in their rooms. Generally, the hotels provide a basic level of complimentary Wi-Fi,...

Is breakfast included in the room rate?

At Travelodge (UK), breakfast is not typically included in the room rate as a standard offering. Guests have the option to purchase...

Do you have parking facilities?

Travelodge hotels in the UK often provide parking facilities for guests, but the availability and specifics can vary by location. Many...

Is there a gym or fitness center on site?

Travelodge hotels typically do not feature on-site gyms or fitness centers. Their primary focus is on providing comfortable and affordable...

Are there family rooms available at Travelodge?

Yes, Travelodge offers family rooms that cater to the needs of families traveling together. These rooms are designed to accommodate...

Are there family rooms available at Travelodge?

Yes, Travelodge offers family rooms that cater to the needs of families traveling together. These rooms are designed to accommodate...

Transportation and Services

Do you provide airport transportation?

Travelodge UK typically does not provide airport transportation directly as part of their services. However, the hotel chain often For those seeking more specific information, it can be helpful to check the individual hotel page on the Travelodge website, where guests can find details pertaining to their specific location. There, visitors may discover nearby transportation options or any partnerships with local services. By visiting the current website, one can also access relevant contact information if further inquiries are needed regarding transportation at a particular Travelodge hotel....

Is there a rewards program for frequent travelers?

Travelodge (UK) offers a rewards program known as the "Travelodge Business Account." This program is designed for frequent travelers Additionally, the program provides the opportunity to manage bookings and expenses more efficiently, which is particularly beneficial for business travelers. For the most accurate and current information about this rewards program, including terms and conditions, it is recommended to visit the official Travelodge website. There you will find details on how to enroll and the specific benefits available to members....

Is there a rewards program for frequent travelers?

Travelodge (UK) offers a rewards program known as the "Travelodge Business Account." This program is designed for frequent travelers Additionally, the program provides the opportunity to manage bookings and expenses more efficiently, which is particularly beneficial for business travelers. For the most accurate and current information about this rewards program, including terms and conditions, it is recommended to visit the official Travelodge website. There you will find details on how to enroll and the specific benefits available to members....
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