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Sweetgreen Customer FAQ

Top Answers & How-to Guides

How do I Contact Sweetgreen Customer Service?

The question we are asked most often is about how to talk to Sweetgreen customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How often does Sweetgreen change its menu?

Sweetgreen frequently updates its menu to reflect seasonal ingredients and culinary trends, providing customers with fresh and exciting...
Ask any question you have about Sweetgreen customer service, get an answer now.

Recent Sweetgreen Customer Questions

how do I activate my Sweetgreen gift card?

To activate your Sweetgreen gift card, simply visit the Sweetgreen website or app and input the gift card number and PIN in the designated area. Once entered, your gift card will be activated and ready for use at any Sweetgreen location or online for ordering. Enjoy your fresh meal!
Asked May 5, 2025 8:05 PM

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Ingredients and Sustainability

Are Sweetgreen's ingredients organic?

Sweetgreen is known for its commitment to serving fresh, high-quality ingredients, and it often emphasizes sourcing ingredients that...

How does Sweetgreen source its ingredients?

Sweetgreen is committed to sourcing high-quality, fresh ingredients that are both sustainable and locally produced whenever possible. In addition to sourcing locally, Sweetgreen aims to prioritize sustainability by partnering with farms that use environmentally friendly practices. For example, they may look for farms that employ regenerative agriculture techniques or adhere to responsible animal welfare practices. Customers can often find information about specific sourcing practices and ingredient quality on the Sweetgreen website, which serves as a useful resource for understanding the values and standards that guide the selection of ingredients at Sweetgreen locations....

What sustainable practices does Sweetgreen follow?

Sweetgreen is well known for its commitment to sustainability, which is a central aspect of its mission. The restaurant aims to provide Additionally, Sweetgreen emphasizes the importance of seasonal menus, which allows them to focus on produce that is at its peak freshness and reduces reliance on out-of-season ingredients that may require extensive transportation. This approach not only enhances the quality of the dishes but also aligns with sustainable farming practices. Another notable initiative is the reduction of single-use plastics. Sweetgreen has implemented measures to encourage the use of reusable containers and utensils. They also actively promote recycling and composting in their restaurants to reduce waste. In recent years, Sweetgreen has introduced digital innovations such as a rewards program, which encourages customers to engage in sustainable practices. By focusing on these strategies, Sweetgreen continues to pave the way for sustainable dining experiences. For more detailed information about their sustainability practices, visiting the Sweetgreen website could provide additional insights....

Can I request nutritional information for specific dishes?

Sweetgreen provides detailed nutritional information for its menu items, and this information is typically available on their official...

What allergens should I be aware of at Sweetgreen?

Sweetgreen takes allergens seriously and provides detailed information to help customers make informed choices. Common allergens to...

Menu Offerings

What types of food does Sweetgreen offer?

Sweetgreen offers a diverse menu that focuses on fresh, seasonal ingredients to create healthy and delicious meals. The primary offerings Sweetgreen takes pride in its commitment to sustainability, often sourcing ingredients from local farms and using eco-friendly practices in their operations. In addition to their standard offerings, they frequently introduce seasonal items that highlight unique flavors and ingredients. There are also options for vegetarian and vegan diets, making it easy for customers to find something that fits their lifestyle. To stay updated on current offerings or to explore menu items, individuals may want to visit Sweetgreen's official website, as they regularly update their selections based on seasonal availability and local produce....

What are the nutritional values of Sweetgreen menu items?

Sweetgreen offers a variety of menu items that are designed to be both nutritious and flavorful. The nutritional values of these items To get detailed nutritional information for each menu item, including calorie counts, macronutrient breakdowns, and allergen information, it is advisable to check the official Sweetgreen website. There, customers can find a comprehensive nutrition chart that provides insight into the specific content of each ingredient. This information can be particularly helpful for those who are monitoring their dietary intake or have specific dietary restrictions. Furthermore, the website is updated regularly to reflect any changes in menu offerings or nutritional content, ensuring that customers have access to the most accurate information available....

Can I customize my salad or bowl at Sweetgreen?

Yes, at Sweetgreen, customers have the flexibility to customize their salads and bowls to suit their personal tastes and dietary preferences....

Are there vegan or gluten-free options available at Sweetgreen?

Sweetgreen offers a variety of vegan and gluten-free options for customers seeking those dietary preferences. Many of their salads Sweetgreen also clearly labels their menu items to help customers identify which dishes meet vegan or gluten-free requirements. This focus on dietary inclusivity makes it easier for patrons with specific dietary needs to enjoy delicious meals that align with their preferences. For the most updated information regarding specific ingredients and menu options, customers may want to check the current web page or menu available on Sweetgreen’s official site....

How often does Sweetgreen change its menu?

Sweetgreen frequently updates its menu to reflect seasonal ingredients and culinary trends, providing customers with fresh and exciting...

Ordering and Payment

How do I place an order at Sweetgreen?

Placing an order at Sweetgreen is quite simple and can be done in a few different ways. Customers have the option to order in person...

What payment methods does Sweetgreen accept?

Sweetgreen offers a range of payment methods to accommodate its customers. Generally, Sweetgreen accepts major credit and debit cards,...

Does Sweetgreen provide delivery options?

Sweetgreen does offer delivery options for customers who prefer to enjoy their meals from the comfort of their homes or workplaces....

Does Sweetgreen have a loyalty program?

Yes, Sweetgreen does have a loyalty program known as Sweetgreen Rewards. This program allows customers to earn points when they make The loyalty program is designed to enhance the customer experience by providing additional benefits and incentives for frequent visits. Members receive exclusive offers, notifications about new menu items, and special promotions. To join the loyalty program, customers can sign up through the Sweetgreen website or mobile app. It is a great way for Sweetgreen enthusiasts to enjoy their favorite salads and bowls while also taking advantage of the rewards system. For the most current details and to see if there are any specific promotions, it is advisable to refer to the Sweetgreen website....

Catering and Locations

Does Sweetgreen offer catering services?

Yes, Sweetgreen does offer catering services to accommodate various events and gatherings. Their catering options typically include...

How do I find a Sweetgreen location near me?

To find a Sweetgreen location near you, an individual can visit the official Sweetgreen website. On the homepage, there is typically...
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