Steak and Shake Customer FAQ
Top Answers & How-to Guides
What is Steak and Shake's Phone Number?
The question we are asked most often is about how to talk to Steak and Shake customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Steak and Shake customer service, get an answer now.
Hours and Operations
What are the hours of operation?
The hours of operation for Steak and Shake can vary by location, as each restaurant may have different opening and closing times. Generally,...
Can I make a reservation?
Steak and Shake typically operates on a first come, first served basis, and does not offer a formal reservation system. This means...
Menu Options
Do you offer vegetarian options?
Steak and Shake does provide vegetarian options on their menu, catering to the diverse preferences of their customers. While the restaurant...
Is there a kids menu available?
Yes, Steak and Shake offers a dedicated kids menu that includes a variety of meal choices designed specifically for younger diners....
Are there gluten-free options?
Steak and Shake is known for offering a variety of menu items, and they do provide some gluten-free options for customers with gluten
However, it is important to note that cross-contamination can occur during food preparation, so those with celiac disease or severe gluten allergies should exercise caution. To find the most accurate and up-to-date information about gluten-free offerings, it is recommended to check the official Steak and Shake website or inquire directly with the restaurant staff. They can provide the best guidance based on your individual dietary needs....
Payments and Promotions
What payment methods do you accept?
Steak and Shake typically accepts a variety of payment methods to accommodate its customers. Most locations offer the option to pay
For those who prefer mobile payments, popular services like Apple Pay, Google Pay, and Samsung Pay may also be accepted, but this can vary by location, so it is advisable to check with the specific restaurant.
For those interested in cash transactions, Steak and Shake generally allows customers to pay using cash.
It is always a good idea to check on the current Steak and Shake website for the most accurate and up-to-date information regarding accepted payment methods at the location you plan to visit....
Events and Services
Are pets allowed in the restaurant?
Pets are typically not permitted in Steak and Shake restaurants, as most establishments maintain health regulations that restrict animals...
Do you have Wi-Fi available?
Steak and Shake often provides complimentary Wi-Fi at many of its locations to enhance the dining experience for guests. However, the...
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