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Statue Cruises Customer FAQ

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What is Statue Cruises's Phone Number?

The question we are asked most often is about how to talk to Statue Cruises customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I take a stroller on board Statue Cruises?

Statue Cruises is generally accommodating when it comes to strollers. Guests are typically allowed to bring strollers on board, as...
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Operating Hours and Schedule

What are the operating hours of Statue Cruises?

Statue Cruises operates year-round, offering a variety of schedules throughout the seasons. Generally, the daytime operations begin...

What is the schedule for departures of Statue Cruises?

Statue Cruises operates a schedule that may vary based on the time of year, weather conditions, and other factors. Generally, these Typically, Statue Cruises start their first departures around the 8:30 AM mark, with the last departures occurring in the late afternoon or early evening, depending on the day. It is important to note that there are also variations in the sailing schedule on weekends and holidays. Passengers can expect the ferry service to operate approximately every thirty to sixty minutes, ensuring that there are plenty of options for boarding. Also, considering that many travelers like to take advantage of the beautiful views on the boat ride, it is advisable to arrive early, particularly during busy times. For the most accurate and up-to-date information regarding the departures of Statue Cruises, including specific times and any potential schedule changes, it is best to consult the official website for the most current updates. This will provide visitors with the exact details needed for planning their trips effectively....

Ticketing and Discounts

What is the cost of tickets for Statue Cruises?

The cost of tickets for Statue Cruises can vary based on several factors, including the type of ticket purchased, the destination, For adult tickets, the price typically starts at a base fare, with reduced prices available for children, seniors, and groups. Seasonal promotions or special events may also influence ticket pricing. It is essential to note that there might be convenience fees associated with online purchases. For the most accurate and up-to-date information regarding ticket costs and any available discounts, it is advisable to visit the official Statue Cruises website. This site contains detailed pricing, along with options for advanced reservations and any potential changes to services due to seasonal variations or special circumstances. By checking the website, you will ensure that you receive the latest information regarding ticket costs and availability....

Is there a senior or student discount available for Statue Cruises?

Statue Cruises does offer discounted tickets for seniors and students. Generally, seniors are considered individuals aged sixty-two...

Can I buy tickets on the day of my visit?

Yes, tickets for Statue Cruises can typically be purchased on the day of your visit. Visitors have the option to buy tickets at the...

Onboard Services and Amenities

Can I bring food or drinks on board Statue Cruises?

Statue Cruises has specific policies regarding food and drinks on board their vessels. Generally, outside food and beverages are not...

Are there restrooms available on Statue Cruises?

Statue Cruises provides convenient amenities for visitors, including restrooms aboard their vessels. The ferries are equipped with...

Is Statue Cruises wheelchair accessible?

Statue Cruises strives to ensure that its services are accessible to all guests, including those with mobility challenges. The vessels However, it is important for visitors to note that while the vessels and facilities are designed with accessibility in mind, some areas of the islands may have limitations due to uneven terrain or pathways. For example, the accessibility of certain exhibits or viewpoints may vary. It is advisable for guests to review the current information regarding accessibility on the Statue Cruises website, as there may be specific resources or tips available regarding navigating the islands and the vessels comfortably. Overall, Statue Cruises takes steps to make its experiences welcoming and enjoyable for everyone. For the most accurate information or to check for any updates, visiting the official website could be a valuable resource....

Can I take a stroller on board Statue Cruises?

Statue Cruises is generally accommodating when it comes to strollers. Guests are typically allowed to bring strollers on board, as...

Tour Details

What is the duration of the Statue Cruises tour?

The duration of the Statue Cruises tour can vary depending on the specific package selected and the time of day. Typically, the round...

Can I visit both Liberty Island and Ellis Island with one ticket for Statue Cruises?

Yes, visitors can enjoy both Liberty Island and Ellis Island with a single ticket purchased through Statue Cruises. Typically, a combined When planning the visit, it is essential for guests to consider the ferry schedule as the boats run regularly between the two islands. Tickets may also vary in price depending on options selected, such as access to the crown or pedestal of the Statue of Liberty. For the most accurate and up-to-date information regarding ticket purchases, schedules, or specific terms of the cruises, it may be helpful to refer to the current web page of Statue Cruises....

Are there guided tours available on the islands?

Statue Cruises offers a variety of options for visitors to explore the islands. While the primary service is the transportation via...

Safety and Cancellations

What should I do if my cruise is canceled due to weather?

If a Statue Cruises expedition is canceled due to inclement weather, passengers should typically be aware of the company's protocols Passengers who have booked a cruise should stay informed by routinely checking the official Statue Cruises website for updates regarding their sailing. The website often has the most current information on cancellations, as well as any alternative options that may be available. It is important for passengers to be patient and understanding, as decisions related to weather can sometimes be made close to the time of departure. If the cancellation occurs, it might be helpful to review the confirmation email or communication received when the booking was made, as this may outline the procedure to follow in such cases. Overall, staying informed through the website ensures that passengers have the latest updates and know what steps to take following a cancellation....

What are the safety precautions taken during the cruise?

Safety is a top priority for Statue Cruises, and they implement several important precautions to ensure a safe experience for all passengers. Moreover, the boats often undergo rigorous inspections and maintenance to ensure they are in proper working order. Passengers are given safety briefings before departure, which may include instructions on emergency exits and procedures to follow should an incident occur. Additionally, Statue Cruises pays close attention to weather conditions and may adjust schedules or operations if necessary to avoid unsafe situations. They also encourage passengers to follow any posted signs and crew instructions while onboard to enhance safety for everyone. For specific details on safety protocols, interested individuals may want to consult the official web page where current information is typically provided....

Are there any age restrictions for children on Statue Cruises?

Statue Cruises does not impose strict age restrictions for children boarding their vessels. The cruises are family-friendly and welcome...

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