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Starz Customer FAQ

Top Answers & How-to Guides

What is Starz's Phone Number?

The question we are asked most often is about how to talk to Starz customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Cancel My Service with Starz?

After some time of binge-watching your favorite shows on Starz, it may be time to cancel your subscription. Starz allows you to cancel...

Can I share my Starz account with others?

Starz allows users to create a certain number of profiles under one account, which means that account sharing can be facilitated to Moreover, sharing your account with others could lead to complications such as unauthorized usage, which may result in account restrictions or suspension. It is essential to consider the implications of sharing your account, not only in terms of policy violations but also regarding security and privacy. For the most accurate and updated information, individuals may want to refer to the Starz official website or user agreement, which outlines the guidelines related to account sharing. This ensures that users are fully aware of the terms associated with their subscription....
Ask any question you have about Starz customer service, get an answer now.

Recent Starz Customer Questions

How do I add my Starz account to my tv

To add your Starz account to your TV, open the Starz app on your TV. Select 'Sign In' and enter your email and password associated with your Starz account. If prompted, follow any additional instructions which may involve an activation code. This code might need to be entered on a web browser. Make sure your TV is connected to the internet to complete the sign-in process.
Asked Sep 14, 2025 11:48 PM

I got the special deal from STARZ for 29.99 per year. How do I connect this subscription to my tv

To connect your STARZ subscription to your TV, download the STARZ app on your smart TV or streaming device. Once installed, open the app and log in using the credentials associated with your subscription. If your TV is not a smart TV, you can use devices like Roku, Amazon Fire Stick, Apple TV, or Chromecast to access the app.
Asked May 2, 2025 12:56 AM

The offer is $300 for 3 months but I was charged $10.99

It seems you may have selected a different subscription plan, or there might have been an error in the transaction. Please check your account details and billing history to confirm your chosen plan. It's also advisable to verify any promotional offers that may apply to you, as there could be different rates based on eligibility or availability. If you need assistance with billing issues, there is a link to the most up-to-date contact information right here on this page.
Asked Mar 12, 2025 1:54 AM

My movies will pull up but when I push play my screen goes black

A black screen when trying to play movies could be due to various reasons, such as internet connectivity issues, device compatibility, or cache problems. We recommend checking your internet connection first. If it's stable, try restarting the app or your device. You may also want to clear the app's cache if your device allows it. If the issue persists, ensure your device is compatible with the Starz app and that you're using the latest version.
Asked Dec 21, 2024 8:07 AM

I just signed up w/ starz and how do I get it going on my tv?

To get Starz going on your TV, first ensure your device is compatible. Download the Starz app from your device's app store. Open the app and log in with your account details. If you’re using a streaming device or smart TV, you may need to activate it by entering a code on their website. Follow any on-screen instructions to complete the setup. Once that's done, you can start streaming your favorite shows and movies. Enjoy!
Asked Nov 22, 2024 5:03 PM

Help me with my Starz customer service issue

Account Management

How Do I Cancel My Service with Starz?

After some time of binge-watching your favorite shows on Starz, it may be time to cancel your subscription. Starz allows you to cancel...

Can I share my Starz account with others?

Starz allows users to create a certain number of profiles under one account, which means that account sharing can be facilitated to Moreover, sharing your account with others could lead to complications such as unauthorized usage, which may result in account restrictions or suspension. It is essential to consider the implications of sharing your account, not only in terms of policy violations but also regarding security and privacy. For the most accurate and updated information, individuals may want to refer to the Starz official website or user agreement, which outlines the guidelines related to account sharing. This ensures that users are fully aware of the terms associated with their subscription....

Can I upgrade or downgrade my Starz subscription?

Yes, subscribers have the option to upgrade or downgrade their Starz subscription according to their preferences. Starz offers various...

Streaming Options

What devices can I use to stream Starz?

Starz offers a wide range of compatibility with various devices, allowing subscribers to enjoy their favorite shows and movies conveniently. Smart TVs also support Starz, with applications available for leading brands such as Samsung, LG, and Vizio. For those who enjoy streaming through set-top boxes, Starz can be found on devices like Roku, Apple TV, and Amazon Fire TV. Game consoles, including PlayStation and Xbox, are another option for streaming content from Starz. If one prefers to use streaming sticks, Starz is supported on devices like Roku Streaming Stick and Amazon Fire Stick. Moreover, viewing options extend to select Blu-ray players that have access to streaming apps. To find the specific devices supported, it is advisable to visit the official Starz website, where updated information can be found. This page will guide potential viewers on setting up the service on their preferred devices. Overall, regardless of the device chosen, Starz aims to provide seamless streaming options to enhance entertainment experiences for its subscribers....

Can I watch Starz offline?

Starz does allow users to download select content for offline viewing, which can be a convenient option for those who travel frequently To utilize the offline viewing feature, you will need to have a valid Starz subscription, and the device's app must be up to date to ensure compatibility. The downloaded content is typically available for a limited time and may have certain restrictions on how many devices you can download to simultaneously. It is important to note that users must keep their subscriptions active to retain access to downloaded content as well. If a subscription lapses, any downloaded content will become unavailable. For the latest details on this feature and any specific requirements or limitations, consider checking the current information on the Starz webpage, where they provide guidance on using the app and managing downloads. This can help ensure you have the most accurate information, as it may vary by location and device....

How many screens can I stream Starz on simultaneously?

Starz generally allows subscribers to stream content on up to three devices simultaneously. This means that for a single account, you Additionally, keep in mind that while you can stream on multiple devices, the actual performance and availability can depend on your internet connection and the specific device you are using. For the most current information regarding streaming capabilities and policies, it is advisable to check Starz's official website....

Can I download Starz shows and movies to watch offline?

Starz does offer the option to download select shows and movies for offline viewing. This feature is available through the Starz app...

Pricing and Payment

How much does a Starz subscription cost?

The cost of a Starz subscription can vary based on several factors, including the platform through which a user subscribes and any It is important to note that different streaming services may bundle Starz with other channels or offer it as part of a package deal. Additionally, pricing might differ if users subscribe directly through starz.com versus other providers such as cable companies, streaming platforms, or mobile app stores. Because prices and promotions can change frequently, it is advisable to check the current web page for the most accurate pricing information and any possible offers that may be available at this time. This ensures that you find the best deal tailored to your preferences....

What are the available payment methods for Starz?

Starz offers a variety of payment methods to accommodate different user preferences. Most commonly, users can subscribe to Starz via Furthermore, some television providers and streaming platforms that distribute Starz may offer their own billing methods, such as adding the Starz subscription to your existing cable or satellite service bill. This can provide flexibility and convenience for subscribers who prefer to manage their entertainment expenses through a single payment method. It is important for potential subscribers to check the Starz website or the specific service platform they are using, as available payment methods may vary by region and specific subscription offer. For the latest information, it is advisable to visit the official Starz website....

Content Availability

Is Starz available in my country?

Starz has a presence in various countries, although its availability can vary significantly depending on the region. In some countries,...

Are there subtitles available for Starz content?

Yes, subtitles are available for much of the content provided by Starz. This feature is designed to enhance the viewing experience Viewers can usually enable subtitles through their device's settings or the Starz app interface while streaming a title. It is advisable to check the specific title's details, as not all content may offer subtitle options. For the most accurate and updated information regarding subtitles and language availability for a specific show or movie, it is a good idea to look on the current web page or within the app itself....

What content is available on Starz?

Starz offers a diverse range of content that can cater to a variety of interests. The platform is known for its extensive library of In addition to original series, Starz provides a rich selection of movies, ranging from recent blockbusters to classic films. Subscribers can find a mix of genres, such as action, drama, comedy, and horror. The movie catalog is often updated, giving viewers fresh content to explore regularly. Starz often includes popular franchises and theatrical releases shortly after their initial run, allowing subscribers to enjoy films at their convenience. There are also licensed content and collaborations that may feature exclusive films or series. Moreover, Starz has a focus on storytelling that appeals to both women and men, highlighting themes that resonate with a broad audience. This storytelling philosophy extends to the production of diverse genres and narratives. Furthermore, viewers can access Starz through various devices, enabling them to enjoy the content on their preferred platform, whether it be a television, tablet, or mobile device. The service allows for streaming both on-demand and live programming, providing flexibility for users to watch at their convenience. For the most current offerings, viewers are encouraged to check the official Starz website, where they can explore detailed information about available titles and genres....
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