Updated

St. Petersburg Times Customer FAQ

Top Answers & How-to Guides

What is St. Petersburg Times's Phone Number?

The question we are asked most often is about how to talk to St. Petersburg Times customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Is there a mobile app for accessing the St. Petersburg Times?

The St. Petersburg Times does not have a dedicated mobile application. However, readers can access the content of the St. Petersburg...
Ask any question you have about St. Petersburg Times customer service, get an answer now.

Subscription Management

How can I change my delivery address?

If a subscriber wishes to change their delivery address for the St. Petersburg Times, there are generally a few steps to follow. The Once on the website, the subscriber should look for a section dedicated to account management or subscriptions. This section often includes features for updating personal information, including delivery addresses. After locating the appropriate area, the subscriber may need to log in to their account using their credentials. If the subscriber prefers, they may find a customer service contact option on the website, which can facilitate assistance with changing the delivery address. Additionally, it is advisable to check for any deadlines regarding address changes to ensure uninterrupted delivery of the newspaper. As policies and processes can change, it is beneficial to refer to the current web page for the most accurate and up-to-date information on managing delivery preferences with the St. Petersburg Times....

How can I cancel my subscription?

To cancel a subscription with the St. Petersburg Times, one typically needs to follow a few straightforward steps. First, customers Frequently, there may be an option labeled "Manage Subscription" or "Account Settings" where cancellation details can be found. If there is a need for further assistance, customers can often locate contact information, such as phone numbers or email addresses, for customer support on the website. It is important to review any specific policies concerning cancellations, as these can vary based on the type of subscription. By following these steps or utilizing the resources available on the website, customers can successfully manage their subscription preferences....

What are the available subscription plans and prices?

St. Petersburg Times offers various subscription plans to accommodate different reader preferences. The specific details of these plans, Digital-only plans provide access to the online content of St. Petersburg Times, which includes articles, videos, and additional features available on their website and mobile app. These plans are often priced lower than print subscriptions, making them an appealing choice for those who prefer reading news online. Print subscriptions, on the other hand, deliver a physical copy of the newspaper to subscribers' doorsteps. Such plans may include daily, weekly, or Sunday delivery options. Many traditional newspaper readers enjoy the tactile experience of reading the print edition, which can include different sections, such as local news, sports, entertainment, and opinion pieces. Some subscription options may also come with special access to premium content or newsletters. It is advisable for potential subscribers to visit the current web page of St. Petersburg Times to find the most up-to-date information concerning their subscription plans and prices. The website often features promotions and bundles, allowing readers to choose the best option that suits their needs....

Are there any special discounts or promotions available?

St. Petersburg Times often provides various discounts and promotions for their subscribers and readers, especially for new subscriptions, Additionally, there may be seasonal promotions or events that allow readers to enjoy certain features or services at a reduced cost. Promotions may also include opportunities for free trials, especially for digital content, enabling potential subscribers to explore the offerings without a financial commitment initially. For the most accurate and up-to-date information regarding any special discounts or promotions currently available, it is advisable to visit the official St. Petersburg Times website. There, readers can find detailed information about any ongoing offers, eligibility requirements, and specific conditions that may apply. The website should serve as a reliable resource for those interested in maximizing their reading experience while potentially saving money on subscriptions....

Can I customize my delivery frequency for the St. Petersburg Times?

The St. Petersburg Times, now known as the Tampa Bay Times, typically offers various subscription options that may include different For specific details on customizing your delivery frequency, including any potential changes or adjustments to your subscription, it is best to refer to the official website of the Tampa Bay Times. The website generally has the most current information available regarding subscription options and delivery frequency. It may also provide a customer service section that can assist with specific inquiries about your subscription preferences. Remember, direct access to your account settings might also allow you to manage your delivery schedule easily, depending on your subscription type....

What is the policy on vacation holds for subscriptions?

St. Petersburg Times understands that subscribers may occasionally need to place their subscriptions on hold due to vacations or other To initiate a vacation hold, subscribers usually need to provide the dates for which they would like the hold to be in effect. Often, this can be done through the subscriber account portal on the St. Petersburg Times website. Alternatively, subscribers may also have the option to contact customer service for assistance. It is important for subscribers to note that the specific terms, including the duration and any limitations, may vary, so checking the latest information on the St. Petersburg Times website is advisable. This ensures that subscribers understand any necessary steps and comply with the current policies. Overall, placing a vacation hold should be a straightforward process that helps subscribers manage their subscriptions conveniently during their time away....

Delivery Issues

How do I report a delivery issue or missing newspaper?

To report a delivery issue or a missing newspaper with the St. Petersburg Times, one can typically refer to the customer service section Often, the delivery issues can be addressed by accessing your account through their website, where you may find options to either report a problem directly or to request a replacement for the missing newspaper. If you prefer to speak with someone, there may be telephone numbers provided for customer service inquiries, allowing you to describe the issue in detail. Additionally, it can be helpful to have your account number or subscription details ready, as this may expedite the reporting process. For the most accurate and up-to-date information, it is recommended to check the current web page of the St. Petersburg Times for direct contact information and instructions....

How can I gift a subscription to the St. Petersburg Times?

Gifting a subscription to St. Petersburg Times is a thoughtful way to share the experience of quality journalism with friends or family. In addition, many media outlets, including St. Petersburg Times, often offer options that allow gift subscriptions to start immediately or at a designated future date, which could be useful for special occasions such as birthdays or holidays. Furthermore, you may find information regarding duration and any promotional offers during the purchase process. For exact details on how to proceed, including payment methods or any available customizations in the gift options, the website would provide the most accurate and up-to-date information. It would be beneficial to check the current web page for specific instructions related to gifting subscriptions....

Letters and Feedback

How can I submit a letter to the editor?

Submitting a letter to the editor at the St. Petersburg Times is a straightforward process. The publication encourages readers to engage When drafting a letter, it is important to include your name, address, and a telephone number, as the editors may need to verify your identity. It is also advisable to reference specific articles or issues that you wish to address in your letter. This context helps provide clarity regarding your concerns or viewpoints. To find the most current submission guidelines, readers can visit the St. Petersburg Times' official website or navigate to the 'Opinion' section. There, they will typically find detailed instructions and any specific requirements regarding formatting, deadlines, or other pertinent information. Overall, the St. Petersburg Times values community engagement and looks forward to hearing from its readers through letters to the editor....

What are the accepted payment methods for subscription payments?

The St. Petersburg Times provides a variety of payment methods for subscribers to easily manage their subscription payments. Generally, In addition to card payments, some subscribers might find that electronic check payments are also accepted. This can be a convenient alternative for those who prefer not to use a credit or debit card for transactions. For the most accurate and detailed information regarding payment methods, it is recommended to visit the subscription section on the St. Petersburg Times website. This section will provide the latest updates and any specific details regarding payment options that may be available at the time. Subscribers can also find information about how to manage their payment preferences through their account settings on the website....

Are there special student discount rates for subscriptions?

St. Petersburg Times does offer special subscription rates for students, although the details might vary based on location and other...

Digital Access

Can I access St. Petersburg Times online?

Yes, St. Petersburg Times does provide online access to its content through its website, which is part of the Tampa Bay Times. On this...

What is the digital subscription process?

The process for obtaining a digital subscription to the St. Petersburg Times is designed to be straightforward and user-friendly. First, Once a user has decided on the subscription plan that best suits their needs, they will need to create an account on the website. This typically requires providing basic information such as name, email address, and payment details. The website usually guides users through the necessary steps to complete the registration and payment process securely. After successful registration, subscribers will gain access to digital content, which may include articles, photographs, and additional features not available to non-subscribers. It is recommended to review the terms and conditions associated with the subscription as well. For the most current information regarding the digital subscription process, users might want to check the official website directly, as offerings may change over time....

What content is available in the print version versus the digital version?

The content available in the print version of the St. Petersburg Times and the digital version on their website may differ in several The print version typically features a diverse array of content including local news, national and international news, opinion pieces, editorials, sports coverage, and lifestyle features. This print edition often includes beautifully designed sections that highlight important articles and visuals, allowing readers to enjoy the tactile experience of flipping through the pages. Additionally, the print version may sometimes include special features or exclusive content such as in-depth investigative reports, community events, or unique local columns not available online. On the other hand, the digital version at tampabay.com provides readers access to a wider range of content and more timely updates. The online platform allows for real-time news coverage, meaning that breaking news can be reported immediately. Furthermore, digital formats can include multimedia elements such as videos, interactive graphics, and links to additional resources that enhance the storytelling experience. Readers may also find additional articles, blog posts, and opinion pieces published online that do not appear in the print edition. It is essential for readers to consider their personal preferences when choosing between print and digital formats. Those who enjoy the traditional experience of reading a physical newspaper may lean towards the print version, while those who favor convenience and up-to-date news may find the digital version more appealing. For the most accurate and current offerings, it is advisable to check the St. Petersburg Times website regularly, as it provides the latest information regarding both print and digital content....

How do I access archived articles from the St. Petersburg Times?

Accessing archived articles from the St. Petersburg Times can be quite straightforward if you know where to look. The St. Petersburg Additionally, many libraries offer access to historical newspapers, including those from the St. Petersburg Times. If you are a member of a local library in Florida or from another area, check to see if they provide access to newspaper databases. This can be a fantastic resource for accessing older articles that may not be available online. Furthermore, some third-party services and databases specialize in historical publications. These services may require a subscription or a library membership to access their collection, but they can expand your search options significantly. For the most current and detailed information on how to access archives, it is advisable to navigate to the St. Petersburg Times' website and explore their options. You may find further instructions on accessing archived content or even contact information for support directly on their site. Happy searching!...

What is the recommended way to read the digital edition?

The St. Petersburg Times offers several convenient options for reading its digital edition. Subscribers can enjoy the digital version Readers will find that the digital edition generally mirrors the print version, providing a seamless way to stay updated on local and national news, sports, and other features. It is important to check for any specific instructions related to accessing the digital edition directly on the current St. Petersburg Times website. There may be helpful tips and resources available to guide readers through the process, ensuring they make the most of their digital subscription. Overall, the digital edition aims to deliver a rich and engaging reading experience that caters to the needs of modern readers....

Is there a mobile app for accessing the St. Petersburg Times?

The St. Petersburg Times does not have a dedicated mobile application. However, readers can access the content of the St. Petersburg...

Help me with my St. Petersburg Times customer service issue

Ask any question you have about St. Petersburg Times customer service. We will do our best to get you answers right away.
We look to the St. Petersburg Times issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
St. Petersburg Times issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated