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Southern Tide Customer FAQ

Top Answers & How-to Guides

What is Southern Tide's Phone Number?

The question we are asked most often is about how to talk to Southern Tide customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does Southern Tide offer international shipping?

Southern Tide does indeed offer international shipping, allowing customers from various countries to enjoy their apparel. However,...
Ask any question you have about Southern Tide customer service, get an answer now.

Size and Care

Are there any care instructions for Southern Tide apparel?

Southern Tide apparel is crafted with quality materials, and proper care ensures that these garments maintain their appearance and For drying, tumble dry on low heat or hang to dry to minimize shrinkage. Ironing should be done on a low setting, and it is wise to turn the garment inside out to prevent any potential damage to graphics or prints. Anyone interested in Southern Tide's detailed care instructions may wish to visit the official website and consult the specific product pages or care labels for further guidance....

How can I determine my size for Southern Tide clothing?

To determine your size for Southern Tide clothing, it is best to refer to the size chart provided on their official website. Southern When measuring yourself, it is advisable to use a measuring tape to ensure accuracy. For tops, measure around the fullest part of your chest, and for bottoms, measure around your natural waistline. Southern Tide also often includes fit descriptors for their clothing, such as "relaxed" or "tailored," which can give you additional insights into how a garment may fit. If you are between sizes or prefer a looser fit, you may want to consider sizing up. By utilizing the size chart and your measurements, you will be better equipped to select the right size for your preferred Southern Tide apparel....

Product Information

Can I customize or personalize Southern Tide products?

Southern Tide does offer a selection of customizable and personalized products, primarily in their line of apparel and accessories....

What materials are used in Southern Tide products?

Southern Tide is known for using high-quality materials that emphasize comfort, durability, and style in their apparel. The brand often In addition to cotton, Southern Tide frequently utilizes blends that include polyester, which enhances moisture-wicking properties and adds resilience to the garments. This is especially beneficial for activewear and performance pieces. Furthermore, the brand may also use fabric treatments to provide additional functionalities, such as UV protection and stain resistance. Southern Tide is committed to maintaining a balance between aesthetic appeal and functionality, ensuring that their clothing is not only stylish but also practical for everyday wear. To stay updated on the specific materials used in particular products, it is advisable to check the product descriptions on their website....

What types of apparel and clothing does Southern Tide offer?

Southern Tide offers a diverse range of apparel and clothing designed to cater to various tastes and occasions. Their product line For cooler weather, Southern Tide features a variety of outerwear, including jackets, pullovers, and sweaters that combine style with functionality. Additionally, the brand emphasizes comfort with a line of activewear, which includes shorts and joggers suitable for outdoor activities. Southern Tide also caters to women and children, offering stylish options for all ages. Dresses, skirts, and blouses for women complement their men’s line, making it easy to find matching outfits for family events. Accessories such as hats and bags complete the look. Overall, Southern Tide focuses on quality and style while embodying a coastal lifestyle, providing apparel for both casual and semi-formal occasions. For more information on their current offerings, visiting their official website may be beneficial....

Are there eco-friendly options in the Southern Tide collection?

Southern Tide is increasingly recognizing the importance of sustainability and eco-friendliness in fashion. The brand has introduced To find specific eco-friendly options within the Southern Tide collection, customers can explore the product descriptions on the official website, where any sustainable materials or practices associated with a particular item are typically highlighted. By checking the latest offerings, individuals can discover the range of clothing and accessories that align with their values toward eco-friendliness. It is always a good idea to stay informed about new sustainability initiatives that may arise as Southern Tide continues to evolve in this direction....

Shipping and Returns

What is the return policy for Southern Tide products?

Southern Tide offers a return policy that emphasizes customer satisfaction. Typically, items that are unworn, unwashed, and in their For any promotional items, or specific items that may have different return conditions, it is advisable to refer to the details provided during the purchase process. Additionally, items that are marked as final sale generally cannot be returned. Customers seeking more detailed information on the return policy and procedures should consider checking the current web page on Southern Tide's official website, where they can find specific guidelines tailored to their purchase. This ensures that all inquiries about returns are met with the most accurate and up-to-date information available....

What should I do if I receive a damaged product from Southern Tide?

If a customer receives a damaged product from Southern Tide, the first step is to carefully assess the extent of the damage. It is...

What is the typical shipping time for Southern Tide orders?

The typical shipping time for Southern Tide orders can vary based on several factors, including the shipping method selected and the It is important to consider that shipping times may be affected by peak shopping seasons, holidays, or unforeseen circumstances such as weather events. Southern Tide strives to process and ship orders as quickly as possible, and they provide tracking information to help customers stay informed about the delivery status of their packages. For the most accurate and updated shipping times, it is advisable to refer to the shipping information on the current Southern Tide website....

Does Southern Tide offer international shipping?

Southern Tide does indeed offer international shipping, allowing customers from various countries to enjoy their apparel. However,...

Customer Engagement

Where can I find customer reviews for Southern Tide products?

Customer reviews for Southern Tide products can typically be found in a few key places. First, the official Southern Tide website often...

How can I sign up for updates or newsletters from Southern Tide?

To sign up for updates or newsletters from Southern Tide, individuals may want to visit the official Southern Tide website. There, Southern Tide has a reputation for keeping its customers informed about special offers, seasonal collections, and other exciting updates, so signing up is a great way to stay connected with the brand. It is worth noting that the exact location or method for signing up may vary, so exploring the current web page for the most accurate information is recommended....

Does Southern Tide have a loyalty program?

Southern Tide does offer a loyalty program known as the Southern Tide Rewards program. This initiative is designed to reward customers...

Sales and Discounts

Are there sales or discounts available for Southern Tide merchandise?

Southern Tide often provides various sales and discounts on their merchandise throughout the year. Seasonal promotions, holiday sales,...

Does Southern Tide offer gift cards?

Yes, Southern Tide does offer gift cards, which make for a wonderful gift choice for anyone who appreciates quality apparel and coastal-inspired...

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