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SoFi Customer FAQ

Top Answers & How-to Guides

What is SoFi's Phone Number?

The question we are asked most often is about how to talk to SoFi customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Setup Two Factor Authorization on My SoFi Account?

Two-factor authentication is a valuable security measure that can help protect your SoFi Invest accounts. It requires two pieces of...

How Do I Transfer Funds to My SoFi Account?

If you have any kind of SoFi account, you need to know how to transfer money into it. You first have to link your bank account with...
Ask any question you have about SoFi customer service, get an answer now.

Account Management

How Do I Setup Two Factor Authorization on My SoFi Account?

Two-factor authentication is a valuable security measure that can help protect your SoFi Invest accounts. It requires two pieces of...

How Do I Open an Account with SoFi?

SoFi offers both online banking and online investing tools. If you want to use SoFi's online banking or online investing tools, you...

How Do I Close My Account with SoFi?

If you want to close your SoFi accounts, you first need to take all the money out of them. You also need to bring any negative balances...

How Do I Recover a Hacked SoFi Account?

If you have learned that your SoFi account was hacked, there are things you need to do to try to recover your account. You also need...

How Do I Reset My SoFi Password?

You can reset your SoFi password online by logging in to your account on the SoFi website. Select Help from the menu bar at the top...

How Do I Increase My Spending on SoFi?

If you want to take advantage of SoFi's investing tools, you need to know how to fund your SoFi Invest account. To do so, you link...

Trading and Investments

How Do I Sell Stocks on SoFi?

SoFi offers clients online tools to buy and sell stocks. If you want to make money selling stocks on SoFi, then the first thing you...

How Do I Buy Options on SoFi?

To buy options on SoFi, go to the options trading page and click on the Options link in the top navigation bar. You will find a list...

How Do I Sell Options on SoFi?

As an option seller, you'll have access to the same tools as the option buyer -- but with a different objective. Instead of buying...

How Do I Buy Stocks on SoFi?

SoFi provides a platform for investing in stocks to help you build wealth. So, learning how to buy stock on the platform is well worth...

What investment options does SoFi offer?

SoFi provides a variety of investment options catering to different investor needs and preferences. One prominent offering is SoFi For those interested in cryptocurrency, SoFi also offers a feature that allows users to buy and sell popular cryptocurrencies with ease. This option provides a way to diversify a portfolio further and participate in the growing digital currency market. Additionally, SoFi provides access to fractional shares. This is particularly beneficial for those who may want to invest in high-priced stocks without committing substantial capital. By purchasing fractional shares, investors can gain exposure to larger companies while managing their investment budgets. For more seasoned investors, SoFi's active investing feature offers advanced tools and research resources, allowing individuals to conduct thorough analysis before making investment decisions. Furthermore, SoFi offers resources and educational content designed to help investors improve their understanding of the market and enhance their investment strategies. Those interested in learning more about specific investment options or details regarding opening an account may want to explore the information available on the current SoFi website....

Funds Transfer

How Do I Transfer Funds to My SoFi Account?

If you have any kind of SoFi account, you need to know how to transfer money into it. You first have to link your bank account with...

How Do I Transfer Funds from My SoFi Account?

If you have any of the various SoFi accounts, you will eventually need to know how to withdraw money from them. Active Invest, Auto...

Fees and Services

What Do I Do If My SoFi Account Has the Wrong Balance?

If you have discovered that your SoFi account has the wrong balance, there are several things you should do. If a Direct Deposit was...

How do I set up automatic savings with SoFi?

Setting up automatic savings with SoFi is a straightforward process that can help you achieve your financial goals more efficiently. To begin, you would first need to have an active SoFi Money account. If you already have one, you can log in to your account through the SoFi app or website. Once logged in, navigate to the savings or goals section, where you can specify the amount you wish to save and the frequency of the transfers. This can typically be set up as daily, weekly, or monthly transfers from your linked bank account to your SoFi Money account. Additionally, it may be beneficial to label your savings goals, as this can help you stay organized and focused on your targets. If you have specific questions regarding your account setup or require assistance, it is advisable to consult the SoFi website for further resources and potential contact information. This way, you can ensure that you have the most accurate and up-to-date information regarding your automatic savings setup....

Does SoFi offer financial planning services?

SoFi does offer financial planning services through its platform, aiming to help individuals manage their finances more effectively....

What are the fees associated with SoFi loans?

SoFi is known for its competitive loan offerings, including personal loans, student loans, and home loans. One of the appealing aspects While there are no ongoing monthly fees associated with SoFi loans, borrowers should be aware that they may still be responsible for certain costs, such as late payment fees if payments are not made on time. It is important to remember that interest rates can vary based on individual circumstances, which include factors such as creditworthiness and the type of loan being sought. SoFi may also offer varying interest rates based on whether the loan is fixed or variable. For individuals interested in understanding the complete fee structure or obtaining specific details about potential fees that might apply to their particular loan scenario, it is advisable to review the current information available on the SoFi website. This way, prospective borrowers can gain a thorough understanding of all applicable fees and loan terms....

How is SoFi's interest rate determined?

SoFi's interest rates are determined by a variety of factors that are reflective of the applicant's creditworthiness and overall financial Additionally, prevailing market conditions and the overall economic environment can influence interest rates. For example, if the Federal Reserve adjusts interest rates in response to inflation or economic changes, this can effectuate shifts in the rates offered by lenders like SoFi. SoFi also offers various loan products, each with its own unique terms and potential interest rates. It is essential for applicants to review these details carefully and understand that while some may qualify for lower rates, others may face higher rates based on their financial standing. For the most accurate and current information regarding interest rates, it is advisable to check SoFi's official website, where updated details can be found....

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