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Six Rent a Car Customer FAQ

Top Answers & How-to Guides

What is Six Rent a Car's Phone Number?

The question we are asked most often is about how to talk to Six Rent a Car customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I rent a car from Sixt for a one-way trip?

Yes, Sixt Car Rental does offer the option for one-way rentals. This feature allows customers to pick up a vehicle at one location...
Ask any question you have about Six Rent a Car customer service, get an answer now.

Rental Policies

What are the age requirements to rent a car from Sixt?

Sixt Car Rental generally requires renters to be at least twenty-one years of age. However, the exact age requirements can vary based...

Is there an additional fee for young drivers at Sixt?

Yes, Sixt Car Rental does charge an additional fee for young drivers. Typically, this fee applies to drivers who are under the age...

Can I rent a car from Sixt for a one-way trip?

Yes, Sixt Car Rental does offer the option for one-way rentals. This feature allows customers to pick up a vehicle at one location...

Insurance and Protection

What insurance options are available when renting from Sixt?

When renting a vehicle from Sixt, customers typically have access to several insurance options designed to provide peace of mind during The basic insurance usually covers third-party liability, which protects the renter against damages or injuries caused to other people or property while driving the rented vehicle. This insurance often has a minimum coverage requirement, ensuring compliance with local laws. In addition to basic coverage, Sixt often provides several optional coverage addons that renters can consider. These addons may include Collision Damage Waiver, which limits the financial liability for damages to the rental vehicle itself in case of an accident. Another option could be Theft Protection, which covers the loss of the rental vehicle in the event of theft. Additionally, Sixt may offer Personal Accident Insurance, which provides coverage for medical expenses and accidental death for the driver and passengers. For those concerned about being liable for high deductibles, Sixt also commonly offers a zero-deductible option, where customers can reduce or eliminate their out-of-pocket expenses in case of damage or theft. It is always advisable for potential renters to review the terms and conditions associated with these insurance options prior to making a reservation. More detailed information about insurance options can typically be found directly on the Sixt website or in the rental agreement presented at the time of pickup....

What should I do in case of an accident with a Sixt rental vehicle?

In the event of an accident involving a Sixt rental vehicle, there are several important steps to follow to ensure safety and proper Furthermore, it is essential to exchange contact and insurance information with the other parties involved in the accident. This includes their names, addresses, phone numbers, and insurance details. Additionally, if there are any witnesses, obtaining their contact information can also be beneficial. After securing the necessary information, return to the rental agreement and check for any specific instructions regarding accidents. Sixt typically requires renters to report any accidents to them as soon as possible. The renter may need to fill out an accident report, which is usually available in the vehicle or can be found online. For more details about Sixt's protocol following an accident, it may be useful to refer to the policy section on their website. It may provide further insight on the steps necessary after an incident, including any potential financial responsibilities that might arise....

Vehicle Information

Is there an option for unlimited mileage with Sixt rentals?

Sixt Car Rental offers various rental options, some of which may include unlimited mileage depending on the specific vehicle and rental...

Do I need to refuel the vehicle before returning it to Sixt?

When renting a vehicle from Six Rent a Car, it is typically required for customers to return the vehicle with the same amount of fuel...

What types of vehicles are available for rent at Sixt?

Sixt Rent a Car offers a diverse range of vehicle options to cater to various needs and preferences. Customers can choose from economy Additionally, Sixt offers convertibles for those who wish to enjoy an open-air driving experience. Vans and minibuses are available for larger groups or families traveling together. Sixt caters to different customers by providing a wide variety of makes and models from reputable manufacturers, such as BMW, Audi, and Mercedes-Benz. Specialty vehicles may also be available in certain locations, including exotic cars for those looking to make a statement. It is always a good idea to visit the Sixt website to check the specific vehicles available for rent at the desired location, as the inventory can vary by branch and time of year. This will ensure that customers find the perfect vehicle to suit their needs....

Customer Support and Services

Is there a loyalty program for frequent Sixt customers?

Yes, Sixt does offer a loyalty program for frequent customers, known as the Sixt Express Card. This program is designed to reward customers The program typically has different tiers, which allow customers to gain even more rewards as they accumulate rentals over time. Additionally, Sixt aims to provide personalized services for its loyal members, enhancing the overall rental experience. Customers are encouraged to visit the official Sixt website for more detailed information about the loyalty program, including how to sign up and the specific benefits associated with each tier. This will help you understand what is currently offered and how you can make the most of your Sixt rental experience as a frequent traveler....

Are customer support services available at Sixt locations?

Sixt Rent a Car typically offers customer support services at its various rental locations. This support usually includes assistance In addition to in-person assistance, customers often have access to contact options, such as phone numbers or email addresses for customer support on the Sixt website. It is advisable to consult the current web page for specific details about the support services available at a particular location, as availability may vary. Overall, Sixt aims to ensure that customers have a smooth and satisfactory experience during their car rental process....

Are there any special offers or discounts available with Sixt rentals?

Sixt Rent a Car frequently provides various special offers and discounts to attract customers and enhance their rental experience. It is advisable for customers to regularly check the Sixt website or their official promotions page for the most current offers and terms associated with these discounts. The website may feature limited-time offers, as well as options for members of loyalty programs who can benefit from additional savings or upgrades. Since these promotions can change frequently, staying updated by visiting the Sixt website is the best way to ensure you are aware of all available discounts. By doing this, customers can make the most of their rental experience while potentially saving money on their bookings....

Late Returns and Fees

How does Sixt handle unplanned vehicle breakdowns during a rental?

Sixt has established protocols in place to assist customers in the event of unplanned vehicle breakdowns during a rental. When a rental Upon contacting the roadside assistance team, customers should be prepared to provide relevant details such as the vehicle's location, the nature of the issue, and any identifying information about the rental. This allows Sixt to dispatch help as quickly as possible. Depending on the situation, a technician may be sent to the location to attempt repairs on-site. In cases where repairs are not feasible, Sixt typically arranges for the vehicle to be towed and a replacement vehicle to be provided, if available. It is essential for customers to be aware that they are encouraged to consult the terms and conditions of their rental agreement, as these will outline responsibilities and procedures related to vehicle breakdowns. Additionally, for the most accurate and up-to-date information regarding the assistance provided during such events, it may be beneficial to check the current web page....

What should I do if I return my Sixt vehicle late?

If a customer returns their Sixt vehicle late, several important steps need to be taken. First and foremost, it is advisable to review If the customer realizes they will be late, it is beneficial to notify Sixt as soon as possible. Many Sixt locations may allow for a grace period, but this can vary depending on the location and demand for the vehicle. Checking the current web page for contact information related to their specific rental location is recommended, as this may provide direct assistance on how to proceed. Ultimately, returning the vehicle as soon as possible minimizes any potential extra costs and helps ensure a smooth conclusion to the rental experience. Understanding the rental company's policies ahead of time can also help customers avoid surprises and plan accordingly....

Reservation Management

How do I change my pick-up time with Sixt?

To change your pick-up time with Sixt, you can typically do so through the online booking management system on their official website. If online changes are not available or you prefer assistance, it is often recommended to check the contact information provided on the website and reach out directly to Sixt for further help. They can guide you through the process and inform you of any potential adjustments or fees that may apply. Always be sure to make changes as early as possible to ensure the best options for your rental experience....

How can I modify or cancel my Sixt reservation?

To modify or cancel a reservation with Sixt, customers can typically do so through the official Sixt website or mobile application. It is worth noting that the terms and conditions associated with the specific reservation may impact the ability to modify or cancel without incurring additional fees. Generally, reservations made directly through Sixt provide more flexible options compared to third-party bookings. Customers should also be aware that cancellation policies may vary based on factors such as the type of rate selected at the time of booking. For the most accurate and up-to-date information regarding modification and cancellation policies, customers are encouraged to visit the Sixt website directly....

Can I return my Sixt rental to a different location?

Yes, Sixt Rent a Car offers the option for customers to return their rental vehicles to a different location, which is commonly known...

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