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Scribd Customer FAQ

Top Answers & How-to Guides

How do I Contact Scribd Customer Service?

The question we are asked most often is about how to talk to Scribd customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I suggest books to be added to the Scribd library?

Scribd does encourage user feedback and suggestions regarding their library offerings, including book recommendations. While there...
Ask any question you have about Scribd customer service, get an answer now.

Recent Scribd Customer Questions

How to unsubscribe from Scribd

To unsubscribe from Scribd, log into your account, go to the Account Settings, and select "Subscription." From there, you can find options to manage your subscription, including cancelling. Follow the prompts to complete the cancellation process. Your subscription will remain active until the end of the current billing cycle.
Asked Sep 7, 2025 10:03 AM

i am being charged for an account i do not have

If you are being charged for an account you do not have, it's important to check if the charge could be associated with any previous accounts or subscriptions. You can find information on how to resolve billing issues and clarify your account status by following the link to the most up-to-date contact information right here on this page.
Asked Mar 4, 2025 2:22 PM

I want to cancel my $11.99/month subscription, but unable to access the correct account

To cancel your subscription, you need to access the account associated with it. If you're having trouble accessing that account, try recovering your password or checking your email for any subscription confirmations. The most up-to-date contact information for further assistance can be found right here on this page.
Asked Feb 13, 2025 5:18 PM

i login my scribd account with apple id and it seems to ask me to verify my identity with a code that’s been send to an email that i don’t know of

If you are logging in with your Apple ID, Scribd may require you to verify your identity via an email associated with that Apple ID. This can sometimes be an email you might not recall. You can check your Apple ID settings on your device to see what email is linked. If you no longer have access to that email, we recommend following the account recovery options available during the login process.
Asked Jan 31, 2025 4:23 AM

I haven’t subscribed to Scribd in months but I’m still getting charged monthly! How do I cancel?!

To cancel your Scribd subscription, simply go to your account settings on the Scribd website or app. Look for the subscription section and follow the prompts to cancel your subscription. Make sure to confirm the cancellation to avoid any further charges. If you encounter any issues, there is a link to the most up-to-date contact information right here on this page.
Asked Jan 20, 2025 9:53 PM

Help me with my Scribd customer service issue

Reading and Accessibility

How does Scribd work?

Scribd operates as a subscription-based digital library that provides access to a vast collection of books, audiobooks, articles, and On the Scribd platform, users can easily discover materials through a well-organized interface that offers personalized recommendations based on reading habits and preferences. The service is available on various devices, including smartphones, tablets, and computers, promoting reading accessibility. One noteworthy feature is the ability to download select titles for offline reading, making it convenient for users who wish to enjoy content while on the go. Additionally, Scribd supports multiple formats, allowing users to switch between reading, listening to, or even reading documents seamlessly. Overall, Scribd aims to create an extensive and user-friendly reading experience, catering to diverse interests and preferences. For those seeking more detailed information or help, looking on the current web page may be helpful....

Can I download books on Scribd?

Scribd does offer users the ability to download certain books and documents for offline reading. However, this feature is primarily...

Can I read Scribd books offline?

Yes, Scribd provides an option for users to read books offline. This is particularly useful for users who may have limited internet...

Are there any limits on the number of books I can read on Scribd?

Scribd offers a unique reading experience through its subscription model, allowing users to access a vast library of books, audiobooks,...

Can I share my Scribd library with others?

Scribd does not allow users to directly share their personal library or account with others. Each Scribd membership is intended for...

How can I manage my reading list on Scribd?

Managing a reading list on Scribd is a straightforward process that can enhance your reading experience. First, users can create and Once you have created a reading list, you can easily access it from your account. You may also edit or remove items as your preferences change, making it simple to stay updated with your reading plans. Scribd frequently updates its library, so you can explore new titles and add them to your list alongside your existing selections. For further assistance, users may consider looking on the current web page for specific guidance on managing their reading lists....

Membership and Pricing

What is Scribd's membership plan?

Scribd offers a subscription-based membership plan that grants users access to a diverse library of content. This library includes Scribd's membership typically operates on a monthly basis, allowing users to cancel or modify their plans at any time. Subscribers can enjoy unlimited access to the digital library, with a personalized recommendations system that helps discover new content based on individual tastes. Additionally, Scribd often provides features such as offline reading and syncing across multiple devices, enhancing the overall user experience. For the most current information, including pricing details and any promotional offers, it is advisable to visit the official Scribd website, as membership plans may evolve or change. The website will also have additional details on the variety of content available within the membership....

How much does Scribd cost?

Scribd offers a subscription service that typically provides access to a vast library of eBooks, audiobooks, articles, and other written...

Can I cancel my Scribd membership at any time?

Yes, a Scribd membership can be canceled at any time. Users have the flexibility to manage their subscriptions according to their individual...

Is there a free trial available for Scribd?

Scribd often offers a free trial for new users, allowing them to explore the features and content available on the platform before...

Can I gift a Scribd membership to someone else?

Scribd does not currently offer a direct option for gifting a membership. However, there are alternative methods that individuals can It is important to check the current policies on the Scribd website or in their frequently asked questions section for any updates regarding gifting options, as offerings may evolve over time. If a person is interested in gifting a membership, they may want to look for any promotions or announcements that Scribd might occasionally have which could make the process easier....

Compatibility and Restrictions

What devices and platforms are compatible with Scribd?

Scribd is designed to be accessible on a variety of devices and platforms to provide its users with a flexible reading experience. Furthermore, Scribd can be enjoyed on other compatible devices, such as certain eReaders, as long as they support the necessary applications or compatibility features, although the experience might vary. Scribd acknowledges the importance of usability across various platforms, which is why it continues to optimize its services. For the most accurate and updated information regarding specific device compatibility or any changes to supported platforms, it is advisable to refer to the current web page. There, interested users can find the latest details and updates regarding device compatibility for Scribd....

Are there any age restrictions for using Scribd?

Scribd does have age restrictions for its users. Generally, users must be at least thirteen years old to create an account and access...

Content and Features

What happens if I forget to return a book on Scribd?

Scribd operates a subscription-based model that allows users to access a wide variety of books, audiobooks, and documents without a If a user stops their subscription or if Scribd experiences a particular situation, access to previously read titles might change. However, there are no late fees or penalties for titles not being returned, as Scribd provides users with the freedom to engage with their library at their own pace. If you would like more specific details regarding subscription terms or how accessibility works, it might be helpful to check the current Scribd webpage for the most up-to-date information....

How does the search function work on Scribd?

The search function on Scribd is designed to help users find content easily within their extensive library of documents, eBooks, audiobooks, Users are able to filter the results by various criteria such as format, category, and popularity. This makes it easier to narrow down options according to individual preferences. The search results may also suggest related works, helping readers discover new titles that they might not have considered previously. Additionally, Scribd offers personalized recommendations that can further enhance the user experience. It is important for users to ensure they are logged into their accounts when performing searches, as this may enhance the availability of certain materials based on their membership type. For more specific assistance or to explore the search function further, one may consult the resources available on the Scribd website....

What types of documents can I find on Scribd?

Scribd offers a vast array of documents that cater to various interests and needs. Users can find a wide selection of eBooks, audiobooks, In addition to books and audiobooks, Scribd includes access to academic and research papers, providing valuable resources for students and professionals alike. Users can explore documents on a diverse set of topics, from technology and business to health and fitness. Furthermore, Scribd hosts user-generated content, such as personal writings, white papers, and reports, which enriches the library's offerings. For those interested in professional documents, Scribd also includes presentations, spreadsheets, and other types of documents that may be useful in various fields. Overall, the platform's extensive collection is designed to meet the diverse reading and research needs of its members, making it a versatile resource for anyone looking to expand their knowledge or enjoy good literature....

Can I suggest books to be added to the Scribd library?

Scribd does encourage user feedback and suggestions regarding their library offerings, including book recommendations. While there...
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Scribd issues reported to GetHuman
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