Royal Caribbean Cruise Lines Customer FAQ

Royal Caribbean Cruise Lines offers a diverse array of destinations that cater to a wide range of traveler interests. The cruise line In addition to the Caribbean, Royal Caribbean sails to various destinations in Alaska, where guests can experience breathtaking glaciers and wildlife. Their European itineraries are also notable, featuring destinations like Barcelona, Rome, and Athens, providing passengers with the opportunity to explore rich history and vibrant cultures. Royal Caribbean also offers cruises to Asia, including destinations such as Singapore and Hong Kong, as well as Australia and New Zealand for those looking to discover the beauty of the Southern Hemisphere. Adventure seekers can embark on cruises to destinations in the Panama Canal or the Mediterranean, which further enrich the variety of experiences provided. Cruise itineraries can often range from short, weekend getaways to longer, more comprehensive voyages that cover multiple regions and ports of call. Guests can find schedules and specific itinerary details on the Royal Caribbean website, which features current information on destinations and available routes. With such a wide range of destinations, Royal Caribbean caters to every type of traveler, from families to couples seeking romance, ensuring that each journey is as unique as the individuals on board....

Yes, guests can purchase shore excursions through Royal Caribbean. The cruise line offers a variety of excursions at many ports of...

Royal Caribbean has specific policies regarding the cancellation or modification of reservations that depend on various factors, including Royal Caribbean also offers flexible booking options for some cruises. These may allow for more lenient changes without incurring a penalty, making it easier for travelers to adjust their plans. For the most current and specific information, interested travelers should review the details on the official Royal Caribbean website, especially regarding the terms and conditions associated with their particular fare type. The website will also provide additional insights into any ongoing promotions or policy updates that could affect cancellations or changes....

The check-in process for Royal Caribbean cruise passengers is designed to be efficient and straightforward, ensuring a smooth boarding Upon arrival at the port, travelers will proceed to the designated check-in area, where they will present their travel documents, such as passports or other identification, as well as their cruise confirmation information. At this point, passengers will receive their SeaPass cards, which serve multiple purposes onboard, including acting as a key to the cabin, a payment method for onboard purchases, and access to various activities. Following check-in, guests will go through security screening before moving to the boarding area. It is helpful to arrive at the port during the designated time slot chosen during online check-in, as this will help ensure a more organized boarding process. Once the boarding is announced, passengers will be welcomed aboard and can begin to enjoy their cruise experience right away. For specific details, it is always a good idea to check the current web page for any updates or changes to the process....

Royal Caribbean Cruise Lines has a dress code for dining that varies depending on the restaurant and the evening. For most evening On certain nights, the cruise line may host themed evenings, such as formal dinner nights, where guests are invited to dress up. For formal dining nights, elegant attire is recommended. Men might choose dress shirts and slacks, while women may opt for dresses or dressy outfits. It is important to note that the dress code at specialty restaurants could be slightly more upscale than the standard dining venues. Guests are advised to consult the cruise schedule and the Royal Caribbean website for specific details and any additional information about dining attire that may be provided on board....

Royal Caribbean Cruise Lines offers a diverse array of dining options that cater to a variety of tastes and preferences. Guests can For those seeking more casual options, the Windjammer Marketplace serves a buffet-style meal with an extensive selection of cuisines, allowing guests to sample different dishes at their own pace. Additionally, many Royal Caribbean ships feature outdoor venues, such as the doghouse for gourmet hot dogs and places to grab a slice of pizza or enjoy fresh, quick bites at the poolside grill. Specialty dining offers a more curated experience, often at an additional cost. Options may include steakhouses, Italian trattorias, sushi bars, and fine dining establishments offering unique culinary experiences prepared by renowned chefs. Royal Caribbean also provides a range of options for guests with dietary restrictions, including vegetarian, vegan, and gluten-free selections. Dining on a Royal Caribbean cruise is designed to be enjoyable and satisfying, ensuring that each guest finds something to delight their palate at every meal. For specific dining options on a particular ship, it is advisable to check the cruise line's current web page for additional details and updates....

To find information about onboard dining options with Royal Caribbean, one can visit the official Royal Caribbean website. The website...

Royal Caribbean Cruise Lines does have specific age restrictions and policies to ensure the safety and enjoyment of all guests. Generally, For certain cruises, particularly transatlantic or similar long voyages, the minimum age might be twelve months. When it comes to youth programs and activities, Royal Caribbean offers a variety of age-appropriate clubs and experiences for children and teenagers, which range from nursery care for infants to activities for young adults aged eighteen to twenty. Additionally, guests who wish to drink alcohol must be at least twenty-one years of age, and some ships may enforce age restrictions for specific areas of the ship, like bars or adult-only spaces. It is essential for potential guests to review the specific policies on the Royal Caribbean website or consult relevant materials prior to booking their cruise, as these details can vary based on the itinerary and ship....

Royal Caribbean has specific policies regarding the consumption and bringing of alcohol on board their cruise ships. Guests are generally It is important to note that other types of alcoholic beverages, such as beer and spirits, are not permitted to be brought on board for personal consumption. Additionally, Royal Caribbean enforces strict policies regarding the purchase of alcohol in ports of call, where any alcohol bought will be stored by the ship's crew until the conclusion of the cruise. For the most accurate and up-to-date information regarding alcohol policies, it is advisable to refer to the official Royal Caribbean website or review the terms shared during the booking process....

Packing for a Royal Caribbean cruise can be an exciting part of the journey. The first thing to consider is the duration and destination Evening attire can vary; many dining venues have a casual or smart casual dress code. For formal nights, which may be featured on certain sailings, guests are encouraged to wear dressy attire, such as cocktail dresses for women or suits for men. Comfortable shoes are a must, particularly if participating in shore excursions or walking on the ship. Do not forget essentials like sunscreen, a sun hat, and personal toiletries. It is also wise to include any necessary medications and travel documents, such as passports and cruise tickets. Lastly, checking the specific recommendations on the Royal Caribbean website can provide tailored suggestions based on the specific cruise itinerary. Enjoy your cruise!...

Royal Caribbean Cruise Lines has implemented a range of health and safety measures to ensure the safety and well-being of its guests One of the main health and safety measures includes enhanced cleaning and sanitization procedures throughout the ships. This includes frequently disinfecting high-touch surfaces, public areas, and staterooms. Hand sanitizing stations are readily available throughout the vessels, encouraging guests to maintain good hygiene practices during their cruise. Royal Caribbean also conducts health screenings prior to boarding. Guests may undergo temperature checks and health questionnaires to identify any potential health issues before they embark on their journey. In addition, the company has implemented a vaccination policy that may require guests to be fully vaccinated against COVID-19, depending on various factors such as the itinerary and local regulations. Social distancing measures have been introduced in areas such as dining venues, entertainment activities, and events to minimize close contact among guests. The ships' capacities may also be reduced to allow for more space. Moreover, the cruise line has deployed a medical team on board each ship to handle any potential health concerns effectively and provide care if necessary. Royal Caribbean continuously monitors and updates its health protocols as new guidance becomes available. Guests can find the most current information on these health and safety measures by visiting the official Royal Caribbean webpage designated for updates on protocols. This ensures that guests are well-informed about the steps being taken to create a safe cruising environment....

Disembarking at ports of call with Royal Caribbean involves a few straightforward procedures to ensure a smooth transition from the Generally, guests will need to follow a designated schedule for disembarkation, which may be based on the selected shore excursions or their stateroom assignment. Guests should keep their cruise identification cards handy, as they will be required to present them when leaving the ship. Once disembarked, guests can explore the port on their own or join booked excursions organized by the cruise line. It is important for guests to be aware of the all-aboard time, which is the designated time for returning to the ship before it departs the port. Those who are late may risk missing the ship and having to arrange their return independently. For the most accurate and updated information, it is advisable to refer to the Royal Caribbean website or the daily cruise planner provided onboard....

Royal Caribbean Cruise Lines provides a variety of accommodations to ensure that guests with disabilities have a comfortable and enjoyable Royal Caribbean also provides assistance for boarding and disembarking, with designated staff available to help guests who require additional support. Wheelchairs and scooters are available for rent during the cruise, and it is advisable to reserve these in advance to ensure availability. For guests who have hearing impairments, features such as closed captioning on television and assistive listening devices in certain venues are provided. Additionally, trained staff members are available to assist guests with various needs, ensuring a worry-free experience. To gather more detailed information about specific ships and their accommodations, it is beneficial to explore the Royal Caribbean website....

Royal Caribbean Cruise Lines offers a wide variety of activities and entertainment options aboard their ships to cater to guests of For those who enjoy more structured activities, the cruise line provides organized games, contests, and classes, including dance lessons, cooking demonstrations, and art workshops. Families will appreciate the dedicated kids' clubs that engage younger guests with fun activities, ensuring that children have an exciting experience tailored to their age group. Entertainment options on board are equally impressive. Royal Caribbean hosts Broadway-style shows, live musical performances, and specialty acts such as circus performances or acrobatic displays that captivate audiences. Many ships also feature themed parties and themed nights that allow guests to immerse themselves in playful atmospheres. In addition to these offerings, guests can enjoy cinemas with newly released movies, sports bars with live sports broadcasts, and lounges with karaoke and dance floors. Evening entertainment typically includes a vibrant mix of live music, comedy shows, and events that encourage social interaction among travelers. To explore the latest information about specific entertainment offerings for a particular ship, it is advisable to check the Royal Caribbean website, as options may vary by vessel and itinerary....

Royal Caribbean offers a variety of kids' clubs and programs designed to entertain and engage children of all ages while providing For younger children, the Aquanauts program is designed for ages three to five and focuses on play and exploration with arts and crafts, storytelling, and games. The Explorers program, for ages six to eight, includes science experiments, scavenger hunts, and fun group activities. For children aged nine to twelve, the Voyagers program provides more interactive and adventurous experiences such as sports, video games, and themed parties. Teenagers have their own dedicated spaces and activities through the Fuel nightclub and various events tailored for ages twelve to seventeen. These clubs offer a mix of socializing opportunities, games, and organized activities, ensuring that every family member has an enjoyable time on board. Royal Caribbean takes pride in creating safe and engaging environments for young passengers, allowing families to make lasting memories while on vacation. For the most up-to-date information about the programs available on specific ships, it is beneficial to visit the official website....

Gratuities are typically not included in the base price of a Royal Caribbean cruise. Guests are generally expected to pay daily gratuities However, Royal Caribbean does offer guests the option to pre-pay gratuities at the time of booking or during the cruise. This can simplify budgeting for your trip, as you can settle gratuity costs ahead of time. Additionally, the cruise line might offer promotional packages that include gratuities. To find the most current pricing policies and details, it is advisable to refer to the official website or consult the terms and conditions for the specific cruise you are considering....

Wi-Fi is indeed available on board Royal Caribbean ships, making it possible for guests to stay connected during their cruise experience. There are generally two major packages: the surf package, which allows access to browsing and social media, and the surf and stream package, which provides a more robust connection suitable for streaming videos and music. The pricing for these packages can vary depending on the ship, itinerary, and whether the guest purchases the package prior to boarding or once on the ship. Typically, guests might find that purchasing in advance through the Royal Caribbean website can provide better rates compared to onboard prices. In addition, it is important to remember that connectivity quality may vary based on the ship's location, but Royal Caribbean continually strives to enhance the internet experience for its guests. For the most accurate pricing and detailed information about the available packages for a specific cruise, it is always best to check the current web page of Royal Caribbean, where you can find updated details related to Wi-Fi services available on their ships....