Quicksilver Customer FAQ
Top Answers & How-to Guides
What is Quicksilver's Phone Number?
The question we are asked most often is about how to talk to Quicksilver customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Are there collaboration collections available?
Yes, Quicksilver has released various collaboration collections over the years, partnering with different artists, designers, and brands
These collaborations may include limited-edition boardshorts, T-shirts, and other apparel that embody the spirit of both Quicksilver and the collaborating entity. It is worth noting that the availability of these collections can vary, as they are often released for a limited time. For those looking for the latest information on collaboration collections, visiting Quicksilver's official website or social media channels is a great way to stay updated. There, one can find current offerings and any upcoming collaborations that may be in the works....
Ask any question you have about Quicksilver customer service, get an answer now.
Store Location and Support
Are there any discounts or promotions available?
Quicksilver often provides various discounts and promotions throughout the year, catering to its diverse range of products such as
To stay informed about the latest discounts, customers may want to regularly check the promotions page on the Quicksilver website. This is the best way to discover any active offers that can provide savings on select items or entire categories. Additionally, there may be special discounts for students or military personnel, which often require verification.
By frequently visiting the Quicksilver website or signing up for their communications, customers can ensure they are aware of any notable promotions or limited-time offers that become available. Taking advantage of these sales can be an excellent way to enjoy high-quality Quicksilver products at a more affordable price point....
Do you have a warranty on your products?
Quicksilver offers a warranty on their products, which typically covers defects in materials and workmanship. This warranty is generally
The warranty does not extend to damages resulting from normal wear and tear, accidents, or unauthorized repairs. Quicksilver takes pride in the quality, durability, and performance of its apparel and gear, and they strive to address any issues regarding product defects through their warranty policy. Customers seeking specific details about the warranty, including terms and conditions, should refer to the product packaging or the company's official web page. This will ensure they have the most up-to-date information regarding the warranty coverage of their specific items and any necessary steps to take should they require assistance....
How can I find a store near me?
To find a Quicksilver store near you, the most efficient approach is to visit the official Quicksilver website. There, you will typically...
Ordering and Shipping
What payment methods are accepted?
Quicksilver typically accepts a variety of payment methods to ensure a convenient shopping experience for customers. Commonly accepted...
How do I track my order?
To track an order from Quicksilver, customers typically receive a confirmation email that includes a tracking number once the order...
What is your return policy for online orders?
Quicksilver typically offers a return policy that allows customers to return items purchased online. Generally, the policy states that
It is important to note that certain items may be excluded from the return policy, such as swimwear and underwear, if they have been opened or worn. In addition to this, any promotional or sale items might also have different return guidelines, so customers are encouraged to check the specific details concerning those purchases.
Quicksilver typically provides multiple return options, including mailing back the items or returning them in-store if there is a local retail location. Customers may need to fill out a return form or provide order details to facilitate the return process.
While these are general guidelines, it is always wise to consult the official Quicksilver website for the most accurate and up-to-date information regarding their return policy. The website often contains detailed instructions and links to help streamline the return process, ensuring that customers have a smooth experience when returning their online orders....
Do you offer international shipping?
Quicksilver has a presence in numerous countries and typically offers international shipping options to cater to their global customer
Additionally, Quicksilver may have partnerships with local distributors or retailers in certain regions, allowing customers in those areas to purchase products without the need for international shipping. This can potentially streamline the purchasing process and reduce shipping fees. Customers should also be aware that customs duties and taxes may apply to international orders, which are typically the responsibility of the buyer.
For the most comprehensive information, including any potential limitations or exceptions, it is best to refer directly to Quicksilver's website, where shipping policies and procedures are clearly outlined....
What is the expected delivery time for online orders?
The expected delivery time for online orders placed through Quicksilver can vary depending on several factors, including the shipping
Customers should also consider that processing time may be added before the item is shipped. This is the time taken to prepare the order for delivery. Quicksilver usually aims to ship orders as quickly as possible, so customers can expect timely updates regarding the status of their orders through tracking information provided via email.
For the most accurate estimate regarding delivery times, it is recommended that customers check the specific details on the Quicksilver website at the time of their order. This will provide the latest updates on shipping options and estimated delivery times tailored to individual circumstances....
Sizing and Care
How do I care for my Quicksilver apparel?
Caring for Quicksilver apparel is essential to maintain its quality and longevity. It is generally recommended to follow the care instructions
When drying, it is best to tumble dry on a low heat setting or hang the items to air dry. High heat can cause shrinkage or ruin the shape of the apparel. If the clothing features any prints or graphics, washing inside out can help preserve their appearance.
Always avoid dry cleaning if possible, as it may not be suitable for many of the materials used in Quicksilver apparel. Additionally, storing items in a cool, dry place can prevent damage. For the most accurate information, it may be helpful to check any specific care recommendations listed on the Quicksilver website....
Product Information
Do you offer gift cards?
Quicksilver does offer gift cards, which can be a fantastic option for those who want to give the gift of stylish apparel and accessories...
What types of products do you offer?
Quicksilver offers a wide range of products primarily focused on surf and outdoor lifestyles. Their offerings include a diverse selection
Footwear is another significant category, with Quicksilver featuring shoes suitable for both casual wear and athletic activities. They are specially designed to meet the needs of individuals who enjoy an active lifestyle, with comfort, style, and functionality being key attributes. Quicksilver is known for its distinct aesthetic, often reflecting vibrant colors, bold patterns, and ocean-inspired themes.
In recent years, Quicksilver has also expanded their product lines to include items that appeal to various outdoor activities beyond surfing, ensuring that they cater to a broad audience. For more detailed information on specific product ranges or to browse current offerings, visiting the official Quicksilver website would be advisable....
Are Quicksilver products eco-friendly?
Quicksilver has made notable strides in incorporating eco-friendly practices and materials into its product lines. The company recognizes
To enhance the eco-friendliness of its products, Quicksilver often utilizes recycled materials, including plastic bottles and discarded fishing nets, to create new fabrics. This initiative not only reduces waste but also lessens the demand for virgin materials, which can be resource-intensive to produce. The brand also strives to implement sustainable production methods that minimize water usage and energy consumption, as well as reducing harmful chemicals in the manufacturing process.
Moreover, Quicksilver is involved in various initiatives aimed at protecting the oceans and beaches where many of its customers enjoy outdoor activities. The company often collaborates with environmental organizations to support clean-up efforts and raise awareness about marine conservation.
Consumers interested in Quicksilver's eco-friendly products should check the specific product descriptions on the current website for details regarding sustainable features and certifications. This transparency ensures customers are informed about the environmental impact of their purchases, aligning with a growing demand for responsible and ethical fashion choices....
Are there collaboration collections available?
Yes, Quicksilver has released various collaboration collections over the years, partnering with different artists, designers, and brands
These collaborations may include limited-edition boardshorts, T-shirts, and other apparel that embody the spirit of both Quicksilver and the collaborating entity. It is worth noting that the availability of these collections can vary, as they are often released for a limited time. For those looking for the latest information on collaboration collections, visiting Quicksilver's official website or social media channels is a great way to stay updated. There, one can find current offerings and any upcoming collaborations that may be in the works....
Help me with my Quicksilver customer service issue
Ask any question you have about Quicksilver customer service. We will do our best to get you answers right away.
We look to the Quicksilver issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Quicksilver issues reported to GetHuman