Princess Cruise Line Customer FAQ

Princess Cruise Line has a cancellation policy that varies based on the type of fare selected and how far in advance the cancellation For Princess Plus and Princess Premier bookings, the policy may differ and could include additional considerations such as the cancellation of excursions or pre-purchased plans. To ensure that one has the most accurate and updated information regarding the cancellation policy, it is advisable to review the relevant section on Princess Cruise Line's official website....

Yes, changes can typically be made to a confirmed booking with Princess Cruise Line, but there are specific policies and procedures To initiate changes, guests usually need to visit the Princess website or utilize the customer service options available there for the most accurate and up-to-date information. It is also wise to consider the terms and conditions associated with your booking, as they provide vital details regarding changes and any potential penalties. Being aware of deadlines for changes can help avoid surprise fees, so reviewing the policy thoroughly is advisable....

Princess Cruise Line does have specific age restrictions for passengers. Generally, there are no minimum age requirements for infants Moreover, Princess Cruise Line offers various activities and programs tailored specifically for children and teenagers, providing age-appropriate entertainment and experiences. Parents are encouraged to review the specific cruise details and policies, as they may vary depending on the ship, itinerary, or sailing. For the most current information and any updates, it is advisable to visit the official Princess Cruise Line website where you can find more details....

Travel insurance is generally recommended for travelers considering a cruise with Princess Cruises, as it can provide important financial Princess Cruises encourages travelers to carefully assess their needs and consider options for insurance that are suitable for their individual circumstances. It is important for cruisers to read the policy terms thoroughly to understand what is covered. Additionally, travelers should take into account factors like pre-existing conditions and the duration of their trip, as these may influence coverage options. For more specific information regarding travel insurance options offered in association with Princess Cruises, travelers may want to refer to the current section on their website dedicated to insurance or consult third-party providers to explore different plans available....

On a Princess cruise ship, the dress code varies depending on the time of day and the occasion. During the daytime, the atmosphere In the evenings, dining options determine the dress code. Most restaurants on board have a casual dress policy, meaning smart casual attire is acceptable. This typically includes slacks, dresses, or nice tops for both men and women. However, certain dining venues may require more formal attire. Princess Cruises often designates specific nights as formal nights, during which guests are encouraged to wear cocktail dresses, suits, or even tuxedos. Guests should check their cruise itinerary for details regarding any themed or formal nights during their voyage. For the most accurate and current dress code guidelines, visitors are advised to consult the official Princess Cruises website or their cruise documents....

Princess Cruises offers a diverse range of dining options to accommodate the varied tastes and preferences of its guests. One of the In addition to the main dining rooms, Princess Cruises also features buffet-style dining at the Horizon Court or another equivalent venue. This casual setting allows guests to sample a wide range of international cuisines, desserts, and beverages, available throughout the day at their leisure. For those seeking a more relaxed dining experience, there are also numerous themed dining options such as Italian, Asian, and steakhouse experiences in specialty restaurants for an additional charge. Room service is available for guests who prefer to dine in the comfort of their staterooms. This option offers a selection of meals and snacks, allowing for a personalized experience. Moreover, some ships provide unique dining experiences, such as outdoor barbecues or wine pairings, which can enrich the overall culinary journey during the cruise. Guests on Princess Cruises will also find dining options that cater to particular dietary needs, including vegetarian, gluten-free, and healthy alternatives. Overall, Princess Cruises aims to ensure that every guest's dining experience is memorable and satisfying throughout their journey at sea. For further details on specific dining venues and offerings, it may be helpful to check the current web page....

Princess Cruise Line offers a variety of activities and entertainment specifically designed for children, ensuring that younger guests For younger children, activities often incorporate age-appropriate games and interactive play, while older children and teens can participate in more specialized programs including sports tournaments, dance parties, and movie nights. Additionally, Princess Cruise Line is known for offering family-friendly entertainment that often includes live shows, movies, and performances suitable for all ages. In the interest of creating memorable experiences for families, the cruise line also features various dining options that cater to children's tastes. Parents will appreciate the flexibility of dining times, allowing families to enjoy meals together in a relaxed setting. For the most current information on children’s activities and entertainment, it is advisable to check Princess Cruise Line's website, as they frequently update details about their programs and offerings....

Princess Cruise Line places a strong emphasis on health and safety measures to ensure the well-being of all guests and crew aboard One of the key measures includes enhanced sanitation throughout all areas of the ship. This involves frequent cleaning and disinfection of high-touch surfaces, public spaces, and guest cabins, using medical-grade cleaning supplies. Hand sanitizing stations are also available at various points for easy access. Princess Cruises has also introduced health screenings for passengers and crew at embarkation. This may include temperature checks and health questionnaires to identify any potential symptoms of illness before boarding. In addition, on voyages, medical facilities are equipped to address any health concerns should they arise during the journey. Social distancing protocols are encouraged in various settings aboard, including dining venues and entertainment areas, to help minimize the risk of virus transmission. The dining experience may feature modified layouts, such as reduced capacity and more flexible dining times, to enable distancing. Moreover, vaccination and health verification requirements may be in place, depending on current health guidelines and regulations. It is always wise for guests to refer to the most updated information regarding these protocols on the official Princess Cruises website, as procedures may vary depending on sailing destinations and prevailing health advisories. These measures aim to provide a safer and more enjoyable cruising experience for everyone involved....

Gratuities are not typically included in the cruise fare for Princess Cruise Line. Instead, they are usually added to guests’ onboard...

Princess Cruise Line offers various internet and WiFi packages to ensure passengers can stay connected while enjoying their vacations Princess Cruise Line typically offers several package options that cater to different needs. Some packages are designed for light users, allowing basic browsing and messaging, while others are more comprehensive and suitable for those who require video streaming or frequent large file uploads. Guests can purchase these packages either on a per-day basis or for the entire cruise duration, providing flexibility based on individual preferences. It is important to note that while some areas of the ship may have better connectivity than others, the internet access is generally available in most public areas and staterooms. Guests may also find that WiFi is available in designated lounges and other communal spaces on the ship. For the most current details about internet plans, prices, and connectivity quality, reviewing the relevant section on the Princess Cruise Line website is advisable. This can help ensure your expectations align with the available services during your journey....

Yes, Princess Cruise Line provides medical facilities on board their cruise ships to ensure the health and safety of all passengers. It is important for passengers to be aware that while these medical services are available, they may incur a fee. It is advisable for guests to carry appropriate medical insurance for emergencies that might require more comprehensive care or evacuation from the ship. If you have specific health concerns or require regular medication, it is wise to prepare accordingly before the cruise. For more information on the medical services provided, passengers can explore the current web page dedicated to health and safety on the Princess Cruise Line website....

Princess Cruise Line offers laundry facilities on board for guests who prefer to do their own laundry during their cruise experience....

When it comes to traveling on a Princess cruise, having a passport is highly recommended for international voyages. Many itineraries For cruises that depart and return to the same U.S. port, guests may have the option to travel with other forms of identification, such as a government-issued photo ID and birth certificate. However, this can vary based on the specific itinerary and countries visited. It is important to know that relying on alternative forms of identification may limit your travel flexibility and could cause complications if a situation arises that requires proof of citizenship outside of the United States. To summarize, while a passport may not be strictly necessary for every cruise, it is the safest and most secure option. For the most accurate guidelines regarding specific cruise itineraries, it is a good idea to refer to the official Princess Cruise Line website....

Princess Cruise Line has specific policies regarding the consumption of alcohol onboard its ships. Passengers are generally not permitted For any spirits, beer, or other alcoholic beverages, these are usually not permitted to be brought onboard. Passengers should also be aware that any alcohol purchased ashore will be stored by the ship until the end of the voyage, at which point it can be retrieved. It is advisable to check the most current policies on Princess Cruise Line’s official website, as guidelines may vary by itinerary and can change over time. Keeping informed about these policies can help ensure a smooth boarding experience....

Embarkation and disembarkation procedures for Princess Cruise Line are designed to ensure a smooth and efficient boarding and departure Once checked in, guests will receive their cruise cards, which serve as room keys, onboard purchase cards, and identification for disembarkation. Guests will typically board the ship in groups based on their assigned times. It is important for guests to arrive at the designated embarkation time to avoid long wait times and to ensure that all procedures are followed smoothly. Disembarkation occurs at the end of the cruise. On the last night of the cruise, guests will receive detailed instructions regarding the disembarkation process, including luggage tags and departure times. On disembarkation day, guests will gather in designated areas for their assigned departure group. It is important to prepare luggage carefully, as guests will need to leave their bags outside their staterooms the night before for the crew to collect. For additional and specific information related to individual sailings, it is beneficial to refer to the official Princess Cruise Line website and current web pages, as procedures may vary by itinerary or destination....

When preparing for a Princess cruise, it is essential to ensure that you pack wisely to enhance your experience on board and during Comfortable footwear is another important item to include, as you may explore ports of call where walking is involved. Do not forget swimwear, sunscreen, and a hat for sun protection while enjoying the ship's pool or beach excursions. Additionally, bringing layers is a good idea because temperatures can fluctuate significantly, especially in cooler climates or during nighttime. Essential items such as medications, toiletries, chargers for electronic devices, and travel documents should also be packed. Many guests find it helpful to check the current webpage of Princess Cruise Line for specific packing tips relevant to their chosen cruise itinerary, as certain cruises may have unique requirements. Overall, thoughtful packing can contribute greatly to the enjoyment of any cruise adventure....