In a nutshell: To share your recent customer experience with Pizza Hut, visit their website and locate the Customer Service Line. Open the Menu, find the "Contact Us" Line, and click on the Right-
Companies typically want to know about customer experiences as a way to improve. If you recently ordered from Pizza Hut and want to share your insights, the following can help you do that, whether your encounter was positive or negative.
Details about your experience, including your order information
Visit the Pizza Hut website.
Scroll all the way down on the homepage until you almost reach the bottom. Look for the line that says "Customer Service" with a downward-pointing arrow to the right of it.
Click on the downward-pointing arrow to the right of "Customer Service." It will expand the menu while causing the arrow to point up.
Look for the line that says "Contact Us." It should be the first line under "Customer Service" and have a right-pointing arrow to its right.
Click on the right-pointing arrow to the right of "Contact Us." It will transfer you to the "Contact Us" page.
There are a few ways you can contact Pizza Hut: by phone, chat, or message. If it's involving feedback and not a situation that requires immediate attention, consider writing a message so you have time to carefully craft your note. If you choose to call, you can contact them immediately. Should you decide to chat, you can click on the red and white "Chat with us" button. Prefer to write a message? Move on to the next step.
Look for the line that says "Still have questions or feedback?" Underneath is another line that says "What would you like to tell us about?" followed by a blank drop-down bar below it.
Click on the blank bar to expand it. Doing so will reveal several options: restaurant/food experience, website/mobile experience, both rest and online experience, gluten free, rewards experience, and general inquiry. Decide which is most relevant to your situation, then click on it.
A secondary drop-down menu will appear, along with several blank fields that you'll need to fill in. Carefully fill in all the details, including the store information.
You'll also have an opportunity to write about your experience. Make sure you're clear and concise with your details. Be honest about your feedback, but be kind.
If you're interested in sharing your feedback with Pizza Hut, try to do so as soon as possible after your experience. This will ensure you still remember all the details clearly. Additionally, if the feedback pertains to a specific incident, it will allow the company to act promptly.
GetHuman has been working for over 10 years on sourcing information about big organizations like Pizza Hut in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Give Store Feedback to Pizza Hut? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.