Performance Screen Supply Customer FAQ

Top Answers & How-to Guides

What is Performance Screen Supply's Phone Number?

The question we are asked most often is about how to talk to Performance Screen Supply customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is your privacy policy?

Performance Screen Supply takes privacy very seriously and aims to protect the personal information of its customers. Although exact In most cases, the policy explains that personal information, such as names, addresses, and payment details, may be collected during transactions or when customers contact the company for support. This information is generally used to facilitate orders, improve customer service, and enhance the overall experience. Additionally, the policy might indicate that Performance Screen Supply does not share personal data with third parties without explicit consent, except when necessary for the fulfillment of orders or as required by law. Furthermore, the privacy policy often covers how the company protects data through secure methods, ensuring that personal information is stored safely and only accessible to authorized personnel. Customers are usually encouraged to review the privacy policy for the most up-to-date information regarding their rights and how they can manage their data preferences. For the specific and detailed privacy policy of Performance Screen Supply, it would be best to refer to the official website where this information is likely published. This ensures that you have the most current and relevant policies at your fingertips....
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Ordering Process

How do I place an order?

To place an order with Performance Screen Supply, customers usually need to visit their official website, performancescreensupply.com, Once the selection is complete, the next step usually involves proceeding to the checkout page. This page typically requires users to provide necessary information, including shipping and billing details. Many customers appreciate the clarity of the checkout process, which often includes a review of the order before final submission. Additionally, it is advisable for customers to pay attention to any specific instructions or options available for shipping and handling, as these can vary based on the location. After placing the order, customers can generally expect to receive confirmation via email, detailing the status of their order. For any inquiries or assistance during the ordering process, customers may find helpful information on the website's customer service section....

Can I cancel or modify my order?

Customers of Performance Screen Supply often have questions regarding order cancellation or modification. Generally, the ability to Performance Screen Supply typically provides relevant details on their website regarding order policies, including cancellation and modification procedures. It is worthwhile to review the applicable sections for guidance on timelines and any necessary steps. If a customer is looking for more personalized assistance or has specific concerns, checking the company’s current web page for contact information could be beneficial. This may facilitate direct communication and provide clarity on the situation. Ultimately, keeping an eye on the order confirmation communication may also help in managing any changes effectively....

Do you accept international orders?

Performance Screen Supply typically serves customers within the United States. However, international orders may be accepted on a case-by-case...

Payment and Discounts

How do I make a payment?

Making a payment to Performance Screen Supply typically involves several steps that are designed to be straightforward and convenient. At this stage, they will be prompted to enter their payment details, which generally include card information or other payment methods that may be available. Performance Screen Supply aims to provide secure transaction processes to protect customer information. After entering the necessary information, customers can review their order details and confirm the payment. Once the transaction is processed successfully, customers often receive a confirmation via email. For detailed information about payment options or troubleshooting any issues, it may be helpful to refer to the Performance Screen Supply website, where further instructions or contact information can be found....

Are there any discounts or promotions available?

Performance Screen Supply occasionally offers discounts and promotions as a way to provide value to their customers. These can vary...

Do you offer bulk pricing?

Performance Screen Supply generally offers bulk pricing for customers who wish to purchase larger quantities of screens or related...

Returns and Policies

What products does Performance Screen Supply offer?

Performance Screen Supply offers a wide variety of products designed to meet the needs of those seeking quality screening solutions. In addition to performance screens, Performance Screen Supply provides a range of products that may include solar screens, insect screens, and custom screen solutions tailored to specific requirements. Solar screens are particularly effective in minimizing heat gain while allowing natural light to enter spaces, making them a popular choice for energy efficiency. Insect screens help keep bugs and pests at bay without obstructing airflow, ensuring comfort and safety within any interior. Performance Screen Supply also manufactures a selection of screen materials and framing options that cater to different construction and design preferences. The variety of materials ensures durability and functionality in diverse environments. Furthermore, the company usually offers associated accessories such as screen mounts, tensioning devices, and installation tools to facilitate an efficient setup process. To find detailed information on specific products, including dimensions, features, and made-to-order options, it is advisable to visit the official website of Performance Screen Supply. This resource will provide the most current and comprehensive overview of their product lineup and capabilities....

What is the return policy?

Performance Screen Supply has a specific return policy that is designed to ensure customer satisfaction while also protecting the interests It is important to keep in mind that certain materials such as adhesive products or films might not be eligible for return once they have been opened or used. Therefore, customers are encouraged to thoroughly review the product and its specifications prior to placing an order, to ensure they are making the correct choice. In addition to the timeframe and condition stipulations, customers may also need to pay for return shipping unless the return is due to an error made by the company. To initiate a return or to obtain more detailed information regarding the specific procedures, customers should refer to the policies outlined on the current website, as policies can occasionally change. For the most accurate and up-to-date information regarding returns and exchanges, checking the Performance Screen Supply website is recommended....

Are there any warranties on the products?

Performance Screen Supply typically offers warranties on their products, which can vary based on the specific item purchased. Warranties...

What is your privacy policy?

Performance Screen Supply takes privacy very seriously and aims to protect the personal information of its customers. Although exact In most cases, the policy explains that personal information, such as names, addresses, and payment details, may be collected during transactions or when customers contact the company for support. This information is generally used to facilitate orders, improve customer service, and enhance the overall experience. Additionally, the policy might indicate that Performance Screen Supply does not share personal data with third parties without explicit consent, except when necessary for the fulfillment of orders or as required by law. Furthermore, the privacy policy often covers how the company protects data through secure methods, ensuring that personal information is stored safely and only accessible to authorized personnel. Customers are usually encouraged to review the privacy policy for the most up-to-date information regarding their rights and how they can manage their data preferences. For the specific and detailed privacy policy of Performance Screen Supply, it would be best to refer to the official website where this information is likely published. This ensures that you have the most current and relevant policies at your fingertips....

Shipping and Tracking

What are the shipping options and delivery times?

While I do not have specific details regarding the shipping options and delivery times offered by Performance Screen Supply, I can Delivery times can vary based on the shipping method selected, the destination of the shipment, and inventory availability. Standard shipping usually takes several days to a week, while expedited options may deliver within two to three business days. For customers located in remote areas or regions with specific shipping challenges, delivery times may be slightly longer. Performance Screen Supply may also offer tracking information for shipments, allowing customers to monitor their order as it makes its way to their location. Additionally, many companies provide an estimated delivery time at the time of purchase, which can help customers plan accordingly. For the most accurate and detailed information regarding shipping options and delivery times, it is advisable to check the Performance Screen Supply website. The website typically contains the latest information on shipping policies, available services, and any potential changes due to circumstances such as holidays or logistical challenges....

Can I track my order?

Performance Screen Supply understands the importance of tracking orders to ensure a smooth delivery process for their customers. Typically,...

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