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Paramount+ Customer FAQ

Top Answers & How-to Guides

What is Paramount+'s Phone Number?

The question we are asked most often is about how to talk to Paramount+ customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I cancel my Paramount+ subscription?

To cancel a Paramount+ subscription, a user typically needs to follow a few straightforward steps. First, the user should log in to In the billing section, there is usually an option to manage or cancel the subscription. The user will need to select the cancel subscription option and follow any additional prompts to confirm the cancellation. It is important to note that cancellation policies may vary depending on how the subscription was initially set up, whether through the Paramount+ website, a streaming device, or a third-party service such as iTunes or Amazon. Users are advised to review any relevant cancellation policies to understand if there will be any charges or if they can continue to access content until the end of their billing cycle. For specific details or assistance, users may wish to check the official Paramount+ website for current contact information and further guidance....

How do I reset my Paramount+ password?

To reset a Paramount+ password, the user will need to navigate to the official Paramount+ website or app. On the login page, there...
Ask any question you have about Paramount+ customer service, get an answer now.

Recent Paramount+ Customer Questions

Is paramount plus free with my walmart+ account?

Paramount+ is not included for free with a Walmart+ account. Each service operates independently, and a separate subscription to Paramount+ is required for access.
Asked Oct 26, 2025 7:52 PM

I can't watch it on my TV app. was working a week ago

There could be various reasons why Paramount+ isn't working on your TV app. First, check your internet connection and try restarting the app or your device. Ensure that your app is updated to the latest version. If those steps don't resolve the issue, consider logging out and back into your account. If problems persist, you might find helpful troubleshooting information on the page you are viewing.
Asked Sep 15, 2025 3:13 PM

I'm contacting Paramount Plus because I paid for my subscription on September 3 2025 through google. When I go to the app it keeps asking me to start a free trial or subscription.

There is a link to the most up-to-date contact information right here on this page that you are viewing. We recommend reaching out to them directly to resolve your subscription issue.
Asked Sep 13, 2025 2:48 PM

Help me with my Paramount+ customer service issue

Subscription Information

What are the subscription plans available for Paramount+?

Paramount+ offers several subscription plans designed to meet the varying needs of its users. As of the latest information available, The Essential plan is the more economical option, providing users with access to a vast library of on-demand content, including movies, television series, and original programming. However, it is important to note that this plan typically includes advertisements during the streaming experience. Users will also have the ability to enjoy live TV, including some local CBS stations. It is ideal for those who do not mind ad interruptions and are looking for a budget-friendly streaming option. The Premium plan, on the other hand, offers an ad-free experience for most of its content, allowing users to enjoy their favorite shows and movies without interruptions. In addition to this, the Premium plan often includes access to live sporting events, local CBS stations, and the ability to download content for offline viewing. This option is more suitable for those who prioritize an uninterrupted viewing experience and additional perks such as expanded access to live broadcasts. It is essential to check the current website for the most accurate and up-to-date information regarding subscription plans, pricing, and any variations that may apply in different regions. This way, prospective subscribers can make an informed decision based on their individual preferences and requirements....

Are there any additional fees for using Paramount+?

Paramount+ offers various subscription plans, and the pricing may vary depending on the plan you select. As of the latest information, Furthermore, if a user decides to subscribe through a third-party service, such as a cable company or another platform, there may be separate fees associated with that service that are distinct from Paramount+ itself. It is advisable for users to carefully review the terms and pricing listed on the official website, paramountplus.com, for the most current details about fees and subscription options. That way, individuals can ensure they have the most accurate and up-to-date information before committing to a subscription....

Do I need a cable subscription to use Paramount+?

Paramount+ is designed to be a standalone streaming service, which means that individuals do not need a cable subscription to access...

Is there a free trial for Paramount+?

Yes, Paramount+ does offer a free trial for new subscribers, which allows individuals to explore the content and features available...

Account Management

How do I cancel my Paramount+ subscription?

To cancel a Paramount+ subscription, a user typically needs to follow a few straightforward steps. First, the user should log in to In the billing section, there is usually an option to manage or cancel the subscription. The user will need to select the cancel subscription option and follow any additional prompts to confirm the cancellation. It is important to note that cancellation policies may vary depending on how the subscription was initially set up, whether through the Paramount+ website, a streaming device, or a third-party service such as iTunes or Amazon. Users are advised to review any relevant cancellation policies to understand if there will be any charges or if they can continue to access content until the end of their billing cycle. For specific details or assistance, users may wish to check the official Paramount+ website for current contact information and further guidance....

How do I reset my Paramount+ password?

To reset a Paramount+ password, the user will need to navigate to the official Paramount+ website or app. On the login page, there...

Device and Access

How many devices can I use to stream Paramount+ at the same time?

Paramount+ allows users to stream on up to three devices simultaneously. This means that you can enjoy your favorite shows and movies...

Can I access Paramount+ with a smart TV?

Yes, Paramount+ can be accessed on a smart TV. The service is compatible with several popular smart TV brands, including Samsung, LG, It is important to ensure that your smart TV’s software is up to date to provide the best streaming experience. Some older smart TV models may not support the app, so it is advisable to check the compatibility of your specific TV model on the official website of Paramount+. If you encounter any issues or have questions about your service, looking on the current web page may provide helpful information and guidance....

Is Paramount+ available internationally?

Paramount+ has indeed expanded its availability beyond the United States and is accessible in several international markets. However, In regions where it is available, users can enjoy a broad selection of content, including movies, television shows, live sports, and original programming. As the streaming landscape evolves, Paramount+ may continue to expand its international reach, including adding new territories and enhancing its content library to appeal to diverse audiences. For individuals interested in whether Paramount+ is available in their specific country or region, they should refer to the official Paramount+ website, which provides up-to-date information regarding availability, subscription options, and localized content. It is advisable to check the website periodically as Paramount+ often updates its services and offerings....

User Controls

What formats does Paramount+ support for streaming?

Paramount+ supports a variety of streaming formats to ensure viewers have a flexible and enjoyable experience. The platform is compatible In addition to video quality, Paramount+ supports multiple audio formats, including stereo and surround sound, to accommodate different home theater setups. Furthermore, the service is accessible on various devices, including smart TVs, streaming media players, mobile devices, and web browsers. To maximize your streaming experience, it is advisable to ensure that your device and internet connection meet the necessary requirements. For more details on supported devices and formats, it is best to refer to the official Paramount+ website....

Are there parental controls available on Paramount+?

Yes, Paramount+ offers parental controls to help manage the content that children can access. These controls enable parents to restrict Additionally, Paramount+ allows parents to set a PIN code that must be entered to access restricted content. This adds an extra layer of protection and helps prevent children from stumbling onto shows and movies that may not be suitable for them. For specific instructions on how to set up and manage these parental controls, it is recommended to check the relevant section on paramountplus.com, where the most current information and guidance can be found....

Content Availability

What movies and shows are available on Paramount+?

Paramount+ offers a diverse selection of movies and shows that cater to a wide range of audiences. The platform features an extensive In terms of television content, Paramount+ boasts a robust lineup of original series, including “Star Trek: Strange New Worlds,” “The Good Fight,” and “Taylor Sheridan's universe of shows,” which encompasses compelling dramas and thrillers. Moreover, the platform also includes a variety of shows from networks like CBS, Showtime, and Nickelodeon, ensuring something for everyone in the family. Various documentaries, sports programming, and specials further enhance the viewing experience. To find the most current and comprehensive list of available content, viewers may visit the Paramount+ website, where they can browse categories and discover new titles added regularly....

Can I watch live TV on Paramount+?

Yes, Paramount+ does offer live TV as part of its service. Subscribers can enjoy live programming from various networks that fall under...

Is there a difference between Paramount+ and CBS All Access?

Yes, there is a difference between Paramount+ and CBS All Access. Paramount+ is essentially the rebranded version of CBS All Access. Paramount+ provides a wider range of content, which includes not only CBS shows and live sports but also movies and original series from brands such as Paramount Pictures, Nickelodeon, MTV, and the Smithsonian Channel. This means subscribers have access to a richer library of programming that goes beyond traditional CBS content. The platform also features live TV options, including news and sports broadcasts, and original content exclusive to Paramount+. If one is exploring the available content on the platform, it may be helpful to look on the current web page for more detailed information about the programming and features available on Paramount+....

Offline Viewing

Can I download content from Paramount+ for offline viewing?

Yes, Paramount+ offers the option for subscribers to download content for offline viewing. This feature is particularly useful for...

Streaming Issues

What should I do if I’m having streaming issues on Paramount+?

If you are experiencing streaming issues on Paramount+, there are several steps you can take to troubleshoot the problem. First, it Second, ensure that the device you are using is compatible with Paramount+. It is important to verify that the app is up to date, as outdated versions can lead to performance issues. You can check your app store for any available updates and install them if necessary. Third, clear the cache and data of the Paramount+ app. This can help remove any temporary files that may be causing issues. You will find this option in the settings of your device. If the problem persists, you may want to restart the device you are using. A simple restart can often resolve minor glitches that impede streaming performance. Finally, if you continue to experience streaming issues after trying these steps, consult the Paramount+ support page for further assistance. It may provide additional resources or troubleshooting tips specific to your device or situation....
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