In a nutshell: Pandora provides various music and podcast services, with tiered subscription options that can be canceled at any time. To avoid extra charges, cancel at least 24 hours before renewal through the platform used for the purchase (e.g., Apple, Google, Amazon). Refunds
Pandora offers personalized music and podcasts, playlist creation and sharing, and offline listening for its users. The service has three tiers, and you can cancel your subscription at any time to avoid future payments. For a successful cancellation, ensure you stop your subscription at least 24 hours before the renewal date to prevent additional charges. Note that cancellations must be handled through the platform where you signed up (e.g., Apple, Amazon, Google). Note that Pandora cannot provide refunds for subscriptions purchased via these platforms. If you're planning to cancel, check out our helpful guide for more information.
Did you purchase your subscription directly through Pandora? Sign in to your account — you'll be able to cancel your subscription from there.
Just tap Forgot Password if you can't remember your log in details with Pandora. Then, check your email for the password reset instructions.
Click your profile photo and tap Settings.
You can find this on the left side menu on the page.
You can find this on the bottom left side of the page. Enter your password to confirm your Pandora cancellation.
Are you using a mobile phone? Then follow the next steps below.
You can find this by tapping on the three horizontal lines on top.
You can find this on the Subscriptions page. Follow the on-screen prompts to cancel your subscription successfully.
If you subscribed through Google Play, you can follow the steps below to cancel your Pandora subscription via Google.
You also need to tap Subscriptions after. Then, look for Pandora, then tap Cancel Subscription. Just follow the on-screen instructions to cancel the subscription successfully.
Do you have an Apple device? Use the steps below.
Look for Pandora and tap on Cancel Subscription.
If you subscribed through Amazon, use the steps below to cancel your Pandora subscription
You need to scroll down to the bottom to see this option.
You can find this under the Digital Content and Devices section.
Look for Pandora and follow the on-screen instructions to cancel your subscription.
Users who subscribed to Pandora using a T-Mobile or Roku device can cancel their subscription by signing in to their account. Just go to the subscriptions page and cancel your account from there. You may still have access to Pandora until the end of your billing cycle.
Important note for app users: Uninstalling the Pandora app won't cancel your subscription—you'll still be billed at renewal. Subscriptions purchased through third-party vendors (like Google, Apple, or Amazon) must be canceled directly through those platforms. Don't worry, just refer to the guide above for specific instructions. If you have further questions about canceling your account, feel free to contact Pandora's Customer Support.
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