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Panda Express Customer FAQ

Top Answers & How-to Guides

What is Panda Express's Phone Number?

The question we are asked most often is about how to talk to Panda Express customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I place a large order for an event?

Panda Express is well-known for accommodating large orders for events such as parties, meetings, or gatherings. Customers often choose...
Ask any question you have about Panda Express customer service, get an answer now.

Recent Panda Express Customer Questions

does panda express have gluten free options

Panda Express states that they do not have any gluten-free dishes as their food is prepared with shared cooking equipment, which could allow for cross-contamination. Although some of their dishes may not contain gluten as an ingredient, they do not guarantee any of their food to be completely gluten-free. It's recommended for those with gluten sensitivities to exercise caution when considering Panda Express.
Asked May 13, 2024 12:52 AM

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Hours and Locations

What are Panda Express' hours of operation?

Panda Express typically operates with varying hours depending on its location, but generally, most locations open for service around...

Where can I find a Panda Express restaurant near me?

To find a Panda Express restaurant near you, you can utilize the restaurant locator feature available on the official Panda Express...

Menu Options

What type of cuisine does Panda Express serve?

Panda Express serves a unique blend of American Chinese cuisine, which is characterized by its adaptation of traditional Chinese dishes...

Are there any vegetarian/vegan options on the menu?

Panda Express offers a variety of vegetarian and vegan options for those seeking plant-based meals. While the menu may change periodically, Additionally, customers can customize their meals by opting for steamed rice or fried rice, along with side dishes that adhere to a vegetarian or vegan diet. It is always a good idea to check the current menu or inquire about specific ingredients to ensure the selections fit one's dietary preferences. More detailed information on vegan and vegetarian options can typically be found on the official Panda Express website....

Are there any gluten-free options available?

Panda Express does offer some gluten-free options for those with gluten sensitivities. The chain has a variety of delicious dishes...

What are the most popular dishes at Panda Express?

Panda Express is well-known for its delicious menu featuring a variety of items that cater to different tastes. Among the most popular Another classic item that customers frequently enjoy is the Kung Pao Chicken, which is filled with bold flavors from peanuts, vegetables, and a hint of spice. For those who prefer a vegetarian option, the Chow Mein is a popular choice, featuring stir-fried noodles mixed with fresh vegetables, making it a great accompaniment to any protein dish. Additionally, the Honey Walnut Shrimp is a unique and beloved dish that features tempura-battered shrimp tossed in a creamy honey sauce and garnished with glazed walnuts. This dish offers a delightful balance of sweetness and crunch. The Vegetable Spring Rolls are also a favorite among those looking for a light appetizer or snack. Overall, Panda Express provides a wide array of dishes that appeal to diverse palates, and its menu is constantly being updated with seasonal offerings and new items. For more details about the current menu, it is advisable to check on the official website, where you can find additional information and updates....

Can I customize my order or make special requests?

Yes, customers have the option to customize their orders and make special requests at Panda Express. This flexibility allows for personal...

Ordering and Services

Can I order food online for pickup or delivery?

Yes, customers can order food online for both pickup and delivery through Panda Express. The process is quite simple and convenient. For pickup orders, customers can select a nearby Panda Express location and choose a pickup time that is convenient for them. This option allows them to skip the lines and enjoy a quick and seamless experience. For delivery, Panda Express partners with various delivery services, making it easy for customers to have their favorite meals delivered straight to their doorstep. It is important to note that availability may vary based on location, so customers should check their local Panda Express offerings. For specific details regarding ordering, it may be useful to look on the current web page for additional information....

Does Panda Express offer catering services?

Yes, Panda Express does offer catering services designed to cater to both small gatherings and large events. Their catering menu features When placing a catering order, customers can select entrees as well as side items like Chow Mein, Fried Rice, and Super Greens. In addition to the food items, Panda Express also provides options for beverages and desserts, ensuring a comprehensive catering experience. The catering service is suited for various occasions, including corporate events, birthday parties, and family gatherings. Panda Express typically provides the food in large serving trays, making it easy for guests to serve themselves. For those planning a catering order, it is advisable to consider the number of guests and the specific menu items to best accommodate the preferences of everyone attending the event. Customers interested in catering can find further details, including menu options, serving sizes, and pricing information, on the official Panda Express website. This site will provide the most accurate and up-to-date information regarding catering services, ensuring a smooth and enjoyable experience for all involved....

Can I place a large order for an event?

Panda Express is well-known for accommodating large orders for events such as parties, meetings, or gatherings. Customers often choose...

Promotions and Payments

Does Panda Express have any special offers or promotions?

Panda Express frequently features various promotions and special offers to enhance the dining experience for its customers. These promotions...

What forms of payment does Panda Express accept?

Panda Express offers a variety of payment options to ensure convenience for its customers. The accepted forms of payment typically...

Does Panda Express offer loyalty rewards for frequent customers?

Panda Express has implemented a loyalty rewards program called Panda Rewards, aimed at providing frequent customers with various benefits. The program is designed to enhance the customer experience while encouraging repeat visits. In addition to earning points, members of Panda Rewards often receive special offers, birthday rewards, and exclusive promotions. This makes it rewarding for customers who enjoy dining at Panda Express. To participate, customers can sign up easily through the Panda Express website or mobile app and start earning points right away. It is always advisable to check the current details on the official website or mobile app, as policies and offers may change. The loyalty program reflects Panda Express's commitment to rewarding its customers and acknowledging their preference for its delicious offerings....

Franchise and Allergens

Is Panda Express a franchise?

Panda Express operates primarily under a corporate model, meaning that most of its locations are company-owned rather than franchised....

What allergens are present in Panda Express menu items?

Panda Express offers a variety of menu items, each of which may contain specific allergens. Common allergens found in their dishes Panda Express typically provides allergen information in the form of a guide that details which allergens are present in each dish. This information can often be found on their official website, where they may offer a comprehensive list and descriptions of menu items along with their associated allergens. Customers are encouraged to review this information prior to making a meal selection. Additionally, for individuals with severe allergies, it is advisable to communicate their dietary needs with the staff at the location to ensure that appropriate precautions are taken during food preparation. Overall, while the menu is varied and appealing, it is essential to stay informed about allergens to enjoy a safe dining experience....

Is Panda Express a franchise?

Panda Express operates primarily under a corporate model, meaning that most of its locations are company-owned rather than franchised....
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