Updated

Paddy Power (UK) Customer FAQ

Top Answers & How-to Guides

What is Paddy Power (UK)'s Phone Number?

The question we are asked most often is about how to talk to Paddy Power (UK) customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What documents do I need to verify my account?

To verify an account with Paddy Power, users generally need to provide specific documents that confirm their identity, address, and In addition to identity verification, users are also required to supply proof of address. This can typically be in the form of a recent utility bill, bank statement, or government-issued letter dated within the last three months. The document must include the user's name and residential address. Lastly, if deposits were made using a payment method, users may need to provide evidence of this as well. This could include a screenshot of the payment method showing the user's name or a copy of the card used if it is a debit or credit card. Paddy Power usually outlines specific requirements for document submission on their website, so it may be helpful to refer to the relevant web page for detailed guidance. Verifying an account is a standard procedure to ensure account security and compliance with regulations....

How long does it take to withdraw funds from my account?

The withdrawal time from a Paddy Power account can vary depending on the method chosen for the transaction. Generally, the processing It is important to note that before any withdrawal can be completed, account verification and any necessary security checks must be fulfilled to ensure a safe transaction. Users should also take into consideration the specific policies set forth by Paddy Power, as they may have their own regulations and timelines for withdrawal processing. For the most accurate and updated information regarding withdrawal times, visiting the official Paddy Power website may be beneficial....
Ask any question you have about Paddy Power (UK) customer service, get an answer now.

Recent Paddy Power (UK) Customer Questions

Why can't I use my app with mobile data

There can be several reasons why the app may not work with mobile data. It might be due to poor network coverage, data restrictions set by your mobile provider, or an issue with the app itself. Ensure that mobile data is enabled for the app in your device settings and check if you have a stable connection. If issues persist, consider switching to Wi-Fi to see if that resolves the problem.
Asked Nov 24, 2025 1:59 PM

I need to speak to a live person on the phone about my gambling account

There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Oct 17, 2025 2:55 PM

I can’t get into my account to withdraw funds

If you are unable to access your account, please ensure that you are entering the correct login details. If you've forgotten your password, try the password recovery option. If your account is locked or you're still experiencing issues, please refer to the link for the most up-to-date contact information right here on this page for assistance.
Asked Sep 10, 2025 3:27 PM

I placed a bet accidentally and want to cancel it

Once a bet is placed with Paddy Power, it cannot be canceled. It's important to double-check your selections before confirming your bet. If you need further assistance regarding your betting activity, please refer to the relevant section on the site.
Asked Sep 10, 2025 6:53 AM

i have a withdrawal being held for a long amount of time

Withdrawals at Paddy Power can take varying amounts of time depending on the method used. If you've experienced a delay, it's often due to security checks or verification processes. Ensure that all required documentation is submitted, as this can expedite the process. If the delay continues, please refer to the most up-to-date contact information available on this page for assistance regarding your specific withdrawal situation.
Asked Jul 11, 2025 10:20 AM

Help me with my Paddy Power (UK) customer service issue

Account Verification

What documents do I need to verify my account?

To verify an account with Paddy Power, users generally need to provide specific documents that confirm their identity, address, and In addition to identity verification, users are also required to supply proof of address. This can typically be in the form of a recent utility bill, bank statement, or government-issued letter dated within the last three months. The document must include the user's name and residential address. Lastly, if deposits were made using a payment method, users may need to provide evidence of this as well. This could include a screenshot of the payment method showing the user's name or a copy of the card used if it is a debit or credit card. Paddy Power usually outlines specific requirements for document submission on their website, so it may be helpful to refer to the relevant web page for detailed guidance. Verifying an account is a standard procedure to ensure account security and compliance with regulations....

How can I close my account permanently?

To permanently close an account with Paddy Power, the user will need to follow specific steps, which may involve accessing their account Once the closure request is made, it may take some time for the request to be processed. Also, Paddy Power may require users to verify their identity to ensure the security of the account. For specific guidance on the account closure procedure, users should refer to the help section of the Paddy Power website or consult the relevant FAQs. If users need additional assistance, they can look for contact information on the current web page to receive the latest instructions or support related to account closure....

Payment Methods

What payment methods does Paddy Power accept?

Paddy Power provides a variety of payment methods to cater to the diverse preferences of its customers. Users can choose from traditional For deposit methods, Paddy Power typically accepts debit cards such as Visa and Mastercard, which are commonly used for online transactions. Additionally, users may also have the option to deposit funds using electronic wallets like PayPal, Neteller, and Skrill, which offer a secure and fast way to manage funds without sharing bank details directly. There are also prepaid card options, such as PaysafeCard, which allow users to load money onto a card and then use it for deposits without the need for a bank account. When it comes to withdrawals, Paddy Power generally allows customers to cash out using the same methods employed for deposits. This includes debit cards and e-wallets, with withdrawal times varying based on the chosen method. For example, e-wallet withdrawals are often processed more quickly than bank transfers. It is important for users to check the specific payment options available on the Paddy Power website, as offerings may differ based on location and regulations. The website will have the most up-to-date information regarding which payment methods are currently accepted and any potential fees associated with those transactions....

What is the minimum amount I can deposit?

The minimum deposit amount at Paddy Power can vary depending on the payment method you choose. Typically, for most deposit options,...

Can I change my payment method on Paddy Power?

Yes, users can change their payment method on Paddy Power. The process is usually straightforward and can be done through the user's It is important to note that some payment methods may be subject to specific conditions or limitations. Additionally, if there are pending transactions or withdrawals, the user may need to wait for these to complete before making changes. For the latest information or assistance, users should refer to the current Paddy Power web page, where they can find more details about payment methods....

Withdrawals and Deposits

How long does it take to withdraw funds from my account?

The withdrawal time from a Paddy Power account can vary depending on the method chosen for the transaction. Generally, the processing It is important to note that before any withdrawal can be completed, account verification and any necessary security checks must be fulfilled to ensure a safe transaction. Users should also take into consideration the specific policies set forth by Paddy Power, as they may have their own regulations and timelines for withdrawal processing. For the most accurate and updated information regarding withdrawal times, visiting the official Paddy Power website may be beneficial....

What is the maximum amount I can bet?

The maximum amount you can bet at Paddy Power can vary depending on several factors, including the type of bet you are placing, the For instance, sports betting may have different limits compared to casino games or poker. Additionally, high-stakes players may have their own tailored limits. It is important to note that limits are often displayed at the time you place your bet, and you can typically find detailed information about betting limits by visiting the relevant sections on the Paddy Power website. If you want the most accurate and up-to-date information regarding betting limits, it would be wise to check the current web page for specific details and potential updates....

Betting Options

What sports and events can I bet on at Paddy Power?

Paddy Power offers a wide array of sports and events for betting enthusiasts. Primarily, they cover popular sports such as football, In addition to traditional sports, Paddy Power features markets for events in less mainstream disciplines such as darts, snooker, and eSports, catering to diverse preferences. Furthermore, they encompass not just weekly scheduled events but also special events like the Olympics and other major sports tournaments, providing opportunities to bet on outcomes across various disciplines. For those interested in politics or entertainment, Paddy Power occasionally offers markets on non-sporting events, which can add some excitement for users looking to bet beyond traditional sports. To find specific events available for betting, it is advisable to visit the current website, where all selections are clearly listed and updated regularly....

Can I bet on virtual sports at Paddy Power?

Yes, Paddy Power does offer virtual sports betting as part of their range of betting options. Virtual sports allow bettors to place Virtual sports provide a unique way to experience the thrill of betting, as the events are often quick and can be completed in just a few minutes. This means that bettors can participate in multiple events in a short period, adding to the excitement. To find out more about the specific virtual sports offerings, betting options, and schedules, it is recommended to visit the current web page for Paddy Power, where detailed information will be provided. Overall, virtual sports can be a fun alternative for bettors looking to try something different....

What is the policy for betting on esports at Paddy Power?

Paddy Power offers a range of betting opportunities for esports enthusiasts, recognizing the growing popularity of competitive gaming. The specific policy surrounding esports betting includes adherence to the same age restrictions as traditional sports betting, meaning customers must be at least eighteen years old to place bets. Furthermore, responsible gambling practices are strongly promoted by Paddy Power, and customers are encouraged to bet within their limits. Paddy Power provides comprehensive information on available markets, odds, and events through its website. Customers should be aware that all esports events must meet specific criteria set by Paddy Power to be eligible for betting. This may include ensuring that matches are conducted by reputable organizations and follow established rules. Additionally, if a customer has questions about specific promotions or changes to esports betting, it is advisable to check the current website for the most up-to-date information. Paddy Power regularly updates its betting offerings and policies to align with the evolving landscape of esports. This ensures that customers enjoy a safe and engaging betting experience while exploring their favorite esports titles....

Responsible Gambling

Can I use Paddy Power in other countries outside the UK?

Paddy Power primarily operates in the United Kingdom and Ireland, but its services are accessible in various international markets Furthermore, if a customer accesses Paddy Power from outside the UK, they might encounter limitations on certain features, promotions, and betting options. It is essential for individuals to confirm whether they can create an account or place bets while abroad. For the most accurate and current information regarding availability in specific regions or any related inquiries, checking the official website would be advisable, as it provides detailed guidelines and support regarding international access to its services....

What are the responsible gambling tools available at Paddy Power?

Paddy Power offers a variety of responsible gambling tools designed to promote safe and enjoyable betting experiences for its users. One of the key tools available is the self-exclusion option. This allows users to temporarily or permanently restrict access to their accounts. It is an effective way for people to take a break from gambling if they feel it is becoming problematic. Users can set the duration for self-exclusion according to their individual needs, whether it is for a few days, weeks, or longer. Another important feature is the deposit limit tool. This allows customers to set daily, weekly, or monthly limits on the amount of money they can deposit into their accounts. By establishing these limits, users can ensure they do not spend more than they can afford and maintain better control over their gambling budget. Paddy Power also offers loss limits, enabling users to set a maximum amount they can lose within a specific time period. This helps individuals monitor their betting behavior and stay within their personal financial boundaries. Time-out options are also available, allowing users to take a short break from gambling without having to completely self-exclude. During this time-out period, users will be temporarily unable to access their accounts to help them step back and reassess their gambling habits. Additionally, education and resources about responsible gambling are readily available. Users are encouraged to read these materials to better understand the risks associated with gambling and to seek help if they feel they need support. For specific details on these tools, as well as guidance on how to use them, users may want to check the current Paddy Power website for more information. Promoting responsible gambling is a significant commitment for Paddy Power, and they are dedicated to ensuring a safe betting environment for all users....

How do I set deposit limits for responsible gambling at Paddy Power?

To set deposit limits for responsible gambling at Paddy Power, a user would typically need to navigate to their account settings on When a user sets a deposit limit, it helps them control their gambling activities by ensuring they do not exceed their predetermined financial boundaries. It is important for users to review and adjust these limits regularly based on their gaming habits and financial situation. Additionally, Paddy Power may provide resources and information related to responsible gambling and support services. If a user requires further assistance or detailed instructions, they may want to refer to the help section on the Paddy Power website, where they can find more information on setting deposit limits and other responsible gambling tools. Remember, it is always advisable to prioritize responsible gambling practices to ensure a safe and enjoyable experience....

Promotions and Bonuses

Are there any bonus offers or promotions available?

Paddy Power regularly provides a variety of bonus offers and promotions to both new and existing customers. These promotions can include Common types of promotions that players may encounter include free bets, enhanced odds, money-back specials, and cashback offers. These promotions are typically tied to specific events or betting markets, so it can be beneficial for customers to stay informed about which promotions are currently running. Additionally, Paddy Power may offer loyalty programs, which reward customers for their ongoing play with points or bonuses that can be redeemed for various perks. It is essential for customers to read the terms and conditions associated with each promotion, as these details will clarify eligibility requirements and any restrictions on the use of the bonuses. For those interested, the promotions page on the Paddy Power website is the best resource for finding the latest bonus offers and detailed information about how to take advantage of them. Keeping an eye on this page can help bettors maximize their enjoyment and potential returns while using the platform....

What is the process for requesting a bonus or promotion at Paddy Power?

At Paddy Power, the process for requesting a bonus or promotion typically involves checking the promotions section of their website, If a player wishes to take advantage of a specific promotion, they should follow the instructions provided in that section. This may include opting in to the promotion through their account, placing qualifying bets, or making qualifying deposits. In some cases, bonuses may be automatically credited to the player's account once the requirements are fulfilled. If players have questions about specific promotions or need assistance, they can explore the support options available on the website. It is also useful to check for any promotional codes that may be required, as these can enhance the offer and may not be used in conjunction with other promotions. For the most accurate and up-to-date information on promotions and bonuses, players should visit the relevant page on the Paddy Power website, as details may change regularly....
We look to the Paddy Power (UK) issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Paddy Power (UK) issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated