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OwlCrate Customer FAQ

Top Answers & How-to Guides

How do I Contact OwlCrate Customer Service?

The question we are asked most often is about how to talk to OwlCrate customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I cancel my OwlCrate subscription?

To cancel an OwlCrate subscription, one needs to log into their account on the OwlCrate website. Once logged in, they should navigate...
Ask any question you have about OwlCrate customer service, get an answer now.

Recent OwlCrate Customer Questions

Trying to set a bulk order. Is there a discount?

Yes, OwlCrate does offer discounts on bulk orders typically intended for schools, libraries, or book clubs. The exact discount rate can vary depending on the quantity of the order. We recommend reaching out directly to our customer service team who can provide you with specific information on the bulk order discount and how to place the order. We strive to make the process as easy and convenient as possible.
Asked Mar 1, 2024 10:04 PM

Help me with my OwlCrate customer service issue

Pricing and Fees

What is the return policy for OwlCrate?

OwlCrate has a specific return policy that is designed to ensure customer satisfaction. Generally, OwlCrate accepts returns or exchanges However, it is advisable to keep in mind that due to the nature of subscription boxes, and because many items may have been produced in limited quantities, items that are returned must typically be in their original condition, unused, and must include all packaging. Unfortunately, OwlCrate may not provide returns for items that are not defective or damaged. To find the most current and detailed information regarding the return policy, including any specific guidelines or exceptions, it is recommended to visit the OwlCrate web page. This ensures that customers have access to the latest updates and policies....

What is the pricing for OwlCrate?

OwlCrate offers various subscription options, and the pricing can vary based on the type of subscription chosen. Typically, a standard OwlCrate also offers additional options, such as longer-term subscriptions which can provide savings when committed for several months at a time. Customers might find that subscribing for three, six, or twelve months can often result in a lower average cost per box. A special themed box or limited edition items may occasionally be offered, the pricing for which can differ from the standard subscription rate. For the most accurate and current pricing details, it is advisable to look directly on OwlCrate's official website where they provide comprehensive information regarding their subscription plans as well as any ongoing promotions....

Are there any age restrictions for OwlCrate?

OwlCrate does not specify strict age restrictions for subscribing to their service. However, it is designed primarily for young adults...

Subscription Management

Can I skip a month of my subscription?

OwlCrate does allow subscribers to skip a month if they need to. This option is available to provide flexibility for those who might...

Can I customize my OwlCrate subscription?

OwlCrate offers a delightful subscription service for book lovers, but customization options are somewhat limited. Subscribers typically Moreover, the themes for each month's box are usually announced ahead of time, giving subscribers the opportunity to anticipate what kind of items they might receive. For the most accurate and up-to-date information regarding customization options, it is advisable to visit the current OwlCrate website, where details and announcements are frequently posted....

Can I gift an OwlCrate subscription?

Yes, gifting an OwlCrate subscription is a delightful way to share the joy of books and bookish items with a friend or loved one. OwlCrate To ensure a smooth gifting experience, it is best to provide the necessary information, such as the recipient's shipping address. Keep in mind that subscription lengths can vary, so you can select an option that best fits your gift-giving intentions, whether it is a single box or a longer subscription. For the most accurate and up-to-date information regarding gifting options, pricing, and procedures, it would be wise to check the current web page on owlcrate.com, where you can find all the details you need to place your order....

How do I subscribe to OwlCrate?

Subscribing to OwlCrate is a straightforward process. First, one should visit the official OwlCrate website where the subscription...

How do I cancel my OwlCrate subscription?

To cancel an OwlCrate subscription, one needs to log into their account on the OwlCrate website. Once logged in, they should navigate...

OwlCrate Overview

Are there any exclusive items in the subscription?

OwlCrate is known for including a variety of exclusive items in their subscription boxes. Each month, subscribers can expect to receive In addition to exclusive books, OwlCrate frequently includes unique and specially designed items such as art prints, bookmarks, candles, or themed merchandise that relate to the monthly book selection. These items are often created in collaboration with independent artists and businesses, further enhancing their exclusivity. OwlCrate aims to provide a delightful experience for subscribers, ensuring that each box contains thoughtful and engaging items that foster a love for reading and the literary community. For the most accurate and recent details about the exclusive items in the subscription, it is recommended to check their current web page where they may have the latest announcements and information available....

How does OwlCrate support authors and bookshelves?

OwlCrate is dedicated to supporting both authors and bookshelves in a variety of meaningful ways. One of the main objectives of OwlCrate OwlCrate collaborates closely with authors by including exclusive content in their boxes. This may consist of signed bookplates, letters from the authors, and sometimes even unique merchandise that connects directly to the book or the author’s brand. By offering these exclusive elements, OwlCrate provides authors with an opportunity to engage with their readership in a personal and meaningful way. In addition to promoting new books, OwlCrate also encourages a sense of community amongst readers. Each month, subscribers receive items related to book culture, such as themed merchandise and bookish goodies that enrich their reading experience. This focus on fostering a vibrant reading community not only enhances readers' enjoyment but also encourages them to share their love of literature with others, contributing to the overall promotion of books and authors. Moreover, OwlCrate often partners with independent bookstores and authors during themed box events, boosting sales and visibility for these often underrepresented entities. This support is vital for building a robust literary landscape where young adult fiction can thrive, benefiting both authors and the broader reading community as a whole. For more specifics on current initiatives and collaborations, interested individuals may want to visit the OwlCrate website....

What types of books can I expect in an OwlCrate box?

OwlCrate delivers a delightful monthly subscription box that is centered around young adult literature. The main feature of the box In addition to the featured book, OwlCrate often includes exclusive editions that may come with special covers, signed bookplates, or other unique elements that set them apart from regular editions. This adds an extra layer of excitement for collectors and avid readers. The book selections tend to highlight diverse voices and stories, giving subscribers the chance to discover new authors and thought-provoking narratives. Furthermore, the box typically includes several curated items, which may consist of themes such as bookish merchandise, art prints, stationery, and useful reading accessories. The combination of a carefully chosen book and thoughtfully designed items makes each OwlCrate box a special treat for any young adult literature fan. For those interested in knowing more about specific past boxes or themes, the current web page could provide additional insights and details on the offerings....

What is OwlCrate and what does it offer?

OwlCrate is a book subscription service designed for readers who enjoy young adult literature. Each month, OwlCrate curates a themed In addition to the book and merchandise, OwlCrate provides subscribers with an exclusive letter from the author, offering insights into the creative process and additional context about the story. The subscription also fosters a sense of community among readers through its active social media presence, where members can share their experiences and engage with one another. OwlCrate offers different plans, allowing subscribers to choose options that suit their reading preferences and gift-giving needs. By delivering new and exciting content each month, OwlCrate aims to inspire a love for reading and connect fans of the genre with the stories and characters that resonate with them. For more specific details about subscriptions and offerings, one may wish to visit the current OwlCrate web page, where they can find up-to-date information....

Shipping and Arrival

When will my OwlCrate box arrive?

The arrival time of an OwlCrate box can vary depending on several factors, including the shipping method selected at checkout and the...

Do you ship internationally?

OwlCrate is known for offering a subscription service that provides book boxes filled with delightful items related to young adult...

What should I do if my box is damaged during shipping?

If a subscriber receives a damaged OwlCrate box during shipping, it is advisable to first assess the extent of the damage. Take note...
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