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Outrigger Hotels Customer FAQ

Top Answers & How-to Guides

What is Outrigger Hotels's Phone Number?

The question we are asked most often is about how to talk to Outrigger Hotels customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you have a fitness center or gym?

Outrigger Hotels and Resorts generally prioritize the wellness and fitness of their guests, and many of their properties feature fitness...
Ask any question you have about Outrigger Hotels customer service, get an answer now.

Check-in and Check-out

What is the check-in time at Outrigger Hotels?

The check-in time at Outrigger Hotels typically starts at 3:00 PM. However, it is important to note that this may vary by specific...

What is the check-out time?

Outrigger Hotels typically set a check-out time of 11:00 AM for their guests. This allows staff ample time to prepare rooms for incoming...

Are there any age restrictions for guests?

Outrigger Hotels generally welcomes guests of all ages, but specific age restrictions may vary by property and location. For example,...

Hotel Policies

Are pets allowed at Outrigger Hotels?

Outrigger Hotels generally have a pet-friendly policy, but it varies by location. Some properties may allow pets, while others may...

Can I cancel or modify my reservation?

Outrigger Hotels typically allows guests to cancel or modify reservations, but the specific policies may vary based on the individual Outrigger Hotels often have a set cancellation policy that details the required notice for cancellations to avoid charges. For instance, some rates may be non-refundable, while others may allow cancellations up to a certain number of days before arrival without incurring fees. It is important for guests to review the cancellation policy associated with their particular reservation, as it outlines any fees or deadlines. To modify a reservation, guests usually need to access their booking through the method used when booking or may follow the instructions provided in their confirmation email. For the most accurate and comprehensive information regarding cancellation and modification policies, it is advisable to check the specific policy outlined on the Outrigger website or refer to the booking information directly....

Are there any smoking rooms available?

Outrigger Hotels generally promotes a smoke-free environment within their properties to provide a healthy and enjoyable experience...

Amenities and Services

Is Wi-Fi available at the hotel?

Outrigger Hotels typically offers Wi-Fi access to guests in various locations throughout their properties. Many locations provide complimentary...

What amenities are included in the room?

Outrigger Hotels typically offer a range of amenities in their rooms, designed to enhance the comfort and convenience of guests. Most Additionally, Outrigger Hotels often provide air conditioning and ceiling fans to ensure a pleasant climate indoors. Guests can usually expect well-appointed bathrooms featuring toiletries, hairdryers, and sometimes even luxurious bathrobes. Depending on the specific property, amenities may vary, with some locations offering kitchenettes, balconies, or ocean views. It is advisable for guests to check the specific Outrigger property they are interested in for detailed information on room amenities, as offerings may differ by location. For the most accurate and current details, exploring the official Outrigger website will provide comprehensive insight regarding room options and available amenities....

Is room service available?

Outrigger Hotels typically offer room service at many of their properties, but the availability might vary depending on the specific...

Do you have a fitness center or gym?

Outrigger Hotels and Resorts generally prioritize the wellness and fitness of their guests, and many of their properties feature fitness...

Parking and Discounts

What are the parking options at Outrigger Hotels?

Parking options at Outrigger Hotels can vary depending on the specific property and its location. Generally, many Outrigger resorts Guests should also note that some resorts may offer designated parking areas for oversized vehicles, which can be beneficial for those traveling with larger cars, trucks, or recreational vehicles. It is important for guests to be aware of any specific parking policies or limitations that may apply during their stay, especially during peak travel seasons when parking demand can be higher. For the most accurate and up-to-date information regarding parking options at a specific Outrigger property, it is advisable to check the current web page or the resort's official website, as this will provide detailed insights tailored to one's needs....

Do you offer special rates or discounts?

Outrigger Hotels offers a variety of special rates and discounts that cater to different groups of travelers. These can include promotional Additionally, Outrigger Hotels may offer military discounts for active service members and veterans, as well as special rates for senior citizens and government employees. It is common for hotels to have unique packages tailored to families, couples, or solo travelers, enhancing the overall experience for guests. To find the most current specials or promotional rates, it is recommended to visit the Outrigger website. This site frequently updates its offers and may have specific details about ongoing deals, restrictions, and eligibility criteria. Traveling during off-peak seasons can also lead to better rates, so keeping an eye on the website can prove beneficial for budgeting a stay....

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