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O'Reilly Media, Inc. Customer FAQ

Top Answers & How-to Guides

What is O'Reilly Media, Inc.'s Phone Number?

The question we are asked most often is about how to talk to O'Reilly Media, Inc. customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I update my account information?

To update account information with O'Reilly Media, Inc., users typically need to log in to their account on the O'Reilly platform....

Can I share my O'Reilly Media, Inc. account with others?

O'Reilly Media, Inc. does not permit sharing of accounts. Each account is intended for individual use, which helps ensure that users...
Ask any question you have about O'Reilly Media, Inc. customer service, get an answer now.

Pricing and Promotions

How do I redeem a coupon or promotional code?

To redeem a coupon or promotional code on the O'Reilly Media website, customers should first navigate to the section where they wish...

Are there any discounts or promotions available for students?

O'Reilly Media, Inc. offers various options for students seeking discounts and promotions on their products and services. Typically, In addition, O'Reilly may occasionally run promotions or provide codes for discounts on individual purchases and subscriptions, particularly during back-to-school events or holidays. Interested individuals can check the official O'Reilly website for the most current information regarding available offers, as well as any specific eligibility requirements for student discounts. It is always a good idea to stay updated on the latest promotions and terms offered through their platform....

What is the subscription model for accessing content?

O'Reilly Media offers a subscription model that provides users with access to a vast library of content across various formats, including The subscription typically involves a monthly or annual fee, which grants access to the entire repository of resources available on the platform. This model is designed to cater to individuals, teams, and enterprises, offering flexible options to meet different learning and development needs. In addition, O'Reilly's platform includes features such as personalized recommendations, the ability to create custom learning paths, and offline access for users on the go. For the most current details on pricing and specific offerings, it is advisable to refer to the official O'Reilly website....

Account Management

How do I update my account information?

To update account information with O'Reilly Media, Inc., users typically need to log in to their account on the O'Reilly platform....

Can I share my O'Reilly Media, Inc. account with others?

O'Reilly Media, Inc. does not permit sharing of accounts. Each account is intended for individual use, which helps ensure that users...

What payment methods are accepted on O'Reilly Media, Inc.?

O'Reilly Media, Inc. accepts a variety of payment methods to enhance the purchasing experience for customers. Typically, major credit...

Is there a group subscription option for teams?

Yes, O'Reilly Media offers a group subscription option that is designed for teams and organizations. This subscription can provide...

Can I gift a subscription to someone else?

O'Reilly Media, Inc. does offer options for gifting subscriptions, although the specific details may vary depending on the current...

Content Access

What formats are the e-books and videos available in?

O'Reilly Media offers a variety of formats for its e-books and videos to accommodate different user preferences and devices. E-books As for videos, they are commonly available in streaming format, enabling users to access content directly through their web browsers or mobile applications. This approach allows for an interactive learning experience. O'Reilly Media continually strives to enhance its offerings, so it is beneficial to check the current web page for any updates or additional formats that may be available....

Can I access my content offline?

O'Reilly Media, Inc. offers users the ability to access content offline through its various platforms. When using the O'Reilly Learning...

Can I access my subscription on multiple devices?

O'Reilly Media allows users to access their subscription on multiple devices, making it convenient for individuals who wish to learn...

Are there any limitations on the number of downloads?

O'Reilly Media, Inc. typically allows users to access a large library of digital content that includes books, videos, and courses....

Content Offerings

What types of content do you provide for corporate training?

O'Reilly Media, Inc. offers a diverse array of content tailored for corporate training, focusing on professional development and skill Additionally, O'Reilly provides hands-on labs and immersive learning experiences, which allow employees to apply new skills in practical scenarios. Organizations benefit from the flexibility of on-demand access to resources, enabling them to train employees at their own pace. O'Reilly also emphasizes keeping content up to date, ensuring that learners have access to the latest technologies and best practices. For specific offerings and features, it may be helpful to explore the current web page for further details....

How often is new content added to your library?

O'Reilly Media, Inc. strives to keep its library fresh and relevant by adding new content on a regular basis. The frequency of new...

What resources are available for instructors using O'Reilly Media?

O'Reilly Media provides a variety of resources specifically designed for instructors who are utilizing their educational materials....

Help me with my O'Reilly Media, Inc. customer service issue

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