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Missouri Department of Revenue Customer FAQ

Top Answers & How-to Guides

What is Missouri Department of Revenue's Phone Number?

The question we are asked most often is about how to talk to Missouri Department of Revenue customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any tax credits available for residents of Missouri?

Yes, Missouri offers a variety of tax credits for its residents that can help reduce their overall tax liability. These credits cater Another significant credit is the Missouri Earned Income Tax Credit, which is aimed at low-to-moderate-income working individuals and families. This credit is a percentage of the federal earned income tax credit and is designed to alleviate poverty by encouraging work. Additionally, Missouri residents may also qualify for the Historic Preservation Tax Credit, which is available for property owners who undertake the rehabilitation of historic buildings. There are also tax credits focused on conservation and renewable energy, such as the Solar Energy System Tax Credit, which incentivizes the installation of solar energy systems. It is advisable for residents to check the current web page for additional details, including changes to eligibility requirements, deadlines, and application processes for these tax credits. The Missouri Department of Revenue provides comprehensive information on the available credits and can guide residents on how to apply for them. Knowing about these options can assist taxpayers in maximizing their financial benefits while fulfilling their tax obligations....
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Recent Missouri Department of Revenue Customer Questions

My refund that was mailed to me, has a $300.00 mistake. How do we clear this up?

If you believe there's a mistake with your refund from the Missouri Department of Revenue, you should initially compare your filed return with the adjustments made on the refund check stub. If the issue is still unresolved, you're advised to submit a written inquiry explaining the discrepancy. Include a copy of the refund check stub and any additional supporting documents. Afterward, it is necessary to wait for response as they review the circumstances. Please be aware that during busy times, this process might take several weeks.
Asked May 24, 2024 1:09 PM

Did they receive my tax forms for 2020? It says I owe more than it should.

We're sorry, but we don't have access to specific taxpayer information. If you're experiencing difficulties in understanding your tax obligations or concerned that the Missouri Department of Revenue might not have received your tax forms, you should directly contact them. They have the right tools and resources to assist with your particular situation.
Asked Apr 5, 2024 3:15 PM

Help me with my Missouri Department of Revenue customer service issue

Refund and Tax Status

How Do I Check the Status of a Refund with the Missouri Department of Revenue?

With tax season in full swing, you likely want to know where your Missouri state tax refund is and when you can expect to get your...
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How do I request a copy of my tax return?

To request a copy of a tax return from the Missouri Department of Revenue, an individual typically needs to complete a specific form. After completing the form, it is usually necessary to submit it to the appropriate department within Missouri Revenue either via mail or electronically, depending on the options available at the time. It is advisable to provide a reliable method for receiving the copy, whether by email or mailing address, to ensure smooth processing. To find the most current and accurate details on the procedure, including where to send the request, individuals should check the official website of the Missouri Department of Revenue, as it contains up-to-date information and guidance on tax-related inquiries....
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What is the deadline for filing taxes in Missouri?

The deadline for filing state income taxes in Missouri generally aligns with the federal tax deadline, which is usually April 15 of...
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Filing and Payment Information

Can I e-file my taxes in Missouri?

Yes, taxpayers in Missouri can e-file their taxes. The Missouri Department of Revenue provides options for electronic filing through It is important for taxpayers to ensure that they have the necessary information and documentation readily available when e-filing. This includes income statements, deduction records, and any other relevant financial documents. For more detail about the specific requirements, eligibility, and procedures for e-filing in Missouri, individuals may want to visit the official web page of the Missouri Department of Revenue, where they can find up-to-date guidance and resources to assist with the electronic filing process....
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What forms do I need to file my taxes in Missouri?

To file taxes in Missouri, individuals typically need to complete and submit several forms, depending on their specific situation. Furthermore, for individuals who have income from sources outside of Missouri or who are part of a partnership or corporation, there may be additional forms needed, including the MO-1040A for simpler tax situations. It is also advisable to keep an eye on any changes from previous tax years, as tax codes and required forms may evolve. For the most accurate and updated information regarding required forms and filing procedures, interested individuals should visit the current Missouri Department of Revenue website where further guidance and resources can be found....
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Can I make tax payments online?

Yes, the Missouri Department of Revenue provides options for making tax payments online. Individuals can utilize the state's online...
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What are the accepted payment methods for taxes in Missouri?

In Missouri, the Department of Revenue offers several accepted payment methods for paying taxes. One option is to pay through an electronic Taxpayers can also submit payments by mail using a check or money order made payable to the Missouri Department of Revenue. When paying by mail, it is essential to include the appropriate payment coupon or taxpayer identification number to ensure that the payment is correctly applied to the taxpayer's account. In-person payments can be made at various locations, including local Department of Revenue offices. Taxpayers should check the current web page for specific locations and hours of operation. Overall, there are multiple convenient options available for taxpayers to fulfill their tax obligations in Missouri....
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What is the penalty for late payment of taxes in Missouri?

In Missouri, the penalty for late payment of taxes can vary based on the type of tax owed and the duration of the delay in payment. In addition to the penalty, interest may also accrue on the unpaid tax amount, which is compounded daily. The interest rate is determined by the state and is subject to change annually. It is important for taxpayers in Missouri to be aware of these potential penalties and interest charges to avoid additional financial burdens. Taxpayers who find themselves unable to pay their taxes on time are encouraged to explore payment plan options that may be available. For the most accurate and up-to-date information regarding penalties, taxpayers should visit the official Missouri Department of Revenue website, where they can also find relevant contact information if needed....
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Tax Compliance and Credits

Do I need to report my out-of-state income in Missouri?

Yes, individuals who are residents of Missouri are required to report their out-of-state income on their Missouri tax returns. This This credit can help offset the taxes owed on the out-of-state income. Additionally, non-residents of Missouri who earn income from sources within the state are also required to report that income. To facilitate accurate reporting, it is advisable to maintain detailed records of all income earned, as well as documentation related to any taxes paid to other states. For more specific guidance tailored to your individual circumstances, looking at the official web page of Missouri Department of Revenue may provide more helpful information, including possible contact details for further assistance....
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What are the penalties for tax evasion in Missouri?

Tax evasion is considered a serious offense in Missouri, and the penalties can be quite severe. When an individual is found guilty Beyond criminal charges, the Missouri Department of Revenue may also impose civil penalties. These can include interest charges on any unpaid taxes, as well as additional fines that reflect the amount of tax owed and the length of time the evasion occurred. It is important to understand that the Missouri Department of Revenue takes tax evasion very seriously, as it undermines the tax system and affects public services funded by tax revenue. For those individuals who are unsure about their tax obligations or who need assistance, seeking guidance from a tax professional may be beneficial. Furthermore, for detailed information on penalties and other matters related to tax evasion, it is advisable to refer to the relevant sections on the department's official web page....
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How can I amend my tax return in Missouri?

To amend a tax return in Missouri, individuals typically need to use Form MO-1040X, which is the state's official amendment form. This When completing Form MO-1040X, individuals should provide their original tax information, state the reasons for the amendment, and include the corrected information. It is advisable to review the instructions carefully to understand all requirements, including where to send the completed amendment. Missouri Department of Revenue usually recommends that taxpayers file amendments electronically when possible, as this can expedite processing times. Amending a return may also affect the overall tax liability, potentially resulting in a refund or an additional amount owed. It is always wise to check the current Missouri Department of Revenue website for any updates or additional details regarding the amendment process and to find the most accurate contact information if further assistance is needed....
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Are there any tax credits available for residents of Missouri?

Yes, Missouri offers a variety of tax credits for its residents that can help reduce their overall tax liability. These credits cater Another significant credit is the Missouri Earned Income Tax Credit, which is aimed at low-to-moderate-income working individuals and families. This credit is a percentage of the federal earned income tax credit and is designed to alleviate poverty by encouraging work. Additionally, Missouri residents may also qualify for the Historic Preservation Tax Credit, which is available for property owners who undertake the rehabilitation of historic buildings. There are also tax credits focused on conservation and renewable energy, such as the Solar Energy System Tax Credit, which incentivizes the installation of solar energy systems. It is advisable for residents to check the current web page for additional details, including changes to eligibility requirements, deadlines, and application processes for these tax credits. The Missouri Department of Revenue provides comprehensive information on the available credits and can guide residents on how to apply for them. Knowing about these options can assist taxpayers in maximizing their financial benefits while fulfilling their tax obligations....
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