Logan International Airport Customer FAQ

Top Answers & How-to Guides

What is Logan International Airport's Phone Number?

The question we are asked most often is about how to talk to Logan International Airport customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I get help with luggage at Logan International Airport?

Logan International Airport offers various services to assist travelers with their luggage. Travelers can find luggage assistance available For those needing additional assistance, Logan Airport's staff members are available to help passengers with luggage-related queries or needs. The airport also has specific services for travelers with disabilities, ensuring that everyone receives the help they require. If you are looking for more detailed information about the specific services offered or any contact details, Logan International Airport's official website would be an excellent resource to explore....
Ask any question you have about Logan International Airport customer service, get an answer now.

Airlines and Flights

Which airlines operate flights at Logan International Airport?

Logan International Airport serves as a major hub for numerous domestic and international airlines, offering a wide array of flight...

What terminal should I arrive at for my flight at Logan International Airport?

The terminal for your flight at Logan International Airport can vary depending on the airline you are flying with. Logan Airport has To determine the specific terminal for your flight, it is best to check your airline's website or the flight confirmation you received. Additionally, the information may also be available on Logan Airport's official website, where you can find a list of airlines and their corresponding terminals. This will ensure you arrive at the correct terminal and have ample time to check in and go through security before your flight....

Amenities and Services

What dining options are available at Logan International Airport?

Logan International Airport offers a diverse array of dining options that cater to various tastes and preferences, making it convenient In Terminal A, travelers can enjoy options such as bistro-style dining, fresh seafood, and casual eateries that provide a selection of sandwiches, salads, and snacks. Terminal B boasts a variety of fast-casual restaurants and coffee shops, allowing guests to grab a quick bite or sit down for a peaceful meal. Terminal C features some notable local eateries highlighting Boston's culinary scene, including gourmet burgers and modern twists on classic dishes. Additionally, Terminal E, which serves international flights, has a number of global dining options that reflect the diversity of its passengers. The airport places a strong emphasis on local flavors, and visitors can find spots that serve New England classics, including clam chowder and lobster rolls, showcasing the best of what Boston has to offer. For those looking to enjoy a drink before their journey, Logan International Airport also has several bars and lounge areas. Travelers can find options ranging from casual watering holes to more upscale lounges that offer a wide selection of beverages. Overall, Logan Airport is dedicated to providing a pleasing dining experience while traveling, and visitors are encouraged to check the current web page for updated information on dining options and hours of operation....

Can I access free Wi-Fi at Logan International Airport?

Yes, Logan International Airport offers free Wi-Fi for travelers throughout the terminals. This service allows passengers to connect...

Are there facilities for passengers with special needs at Logan International Airport?

Logan International Airport is committed to providing a welcoming and accessible environment for all passengers, including those with There are also designated parking spaces for individuals with disabilities located near terminal entrances, making it easier for passengers to access the airport. For those requiring assistance with mobility, Logan International provides wheelchair services, and passengers can request these services through their airline prior to arriving at the airport. In addition, the airport has sensory-friendly rooms available for travelers who may benefit from a quieter space. It is advisable for passengers with special needs to communicate their requirements to the airline prior to their travel date to ensure that appropriate accommodations are arranged. For further information about specific services, it is recommended to visit the official Logan International Airport website, where one can find detailed information about the accessibility options available and any additional resources that may assist in planning a comfortable journey....

Are there lounges available for travelers at Logan International Airport?

Yes, Logan International Airport offers several lounges for travelers seeking a comfortable space to relax before their flights. The...

Can I get help with luggage at Logan International Airport?

Logan International Airport offers various services to assist travelers with their luggage. Travelers can find luggage assistance available For those needing additional assistance, Logan Airport's staff members are available to help passengers with luggage-related queries or needs. The airport also has specific services for travelers with disabilities, ensuring that everyone receives the help they require. If you are looking for more detailed information about the specific services offered or any contact details, Logan International Airport's official website would be an excellent resource to explore....

Parking and Transport

Is there public transport service to Logan International Airport?

Logan International Airport is well-connected to the public transportation system in the Boston area, making it accessible for travelers The airport also offers a shuttle service that connects to various parts of the region, including commuter rail stations and certain bus routes. For those arriving from further away, long-distance bus services often include Logan Airport as a stop. It is advisable for travelers to check the current schedule on the MBTA website or other transportation providers to confirm times and availability, as schedules can change. Furthermore, for specific details on public transport options, travelers may find relevant information on the Logan International Airport official website, which provides comprehensive insights into transport options available....

What types of payment does Logan International Airport accept for parking?

Logan International Airport offers various payment options for parking to accommodate travelers' preferences. Patrons can pay for parking...

How do I park my car at Logan International Airport?

Parking at Logan International Airport is designed to be convenient for travelers. The airport offers several parking options, each For longer stays, travelers may consider the Central Parking garage, which is connected to the terminals via a shuttle service. This garage typically provides more affordable rates for extended parking needs. Additionally, Logan International Airport features economy parking lots located further away with shuttle service that runs frequently to the terminals. These lots are well-suited for individuals who wish to save on parking fees during their trips. It is also advisable for travelers to check the latest parking rates and availability on the airport's official website, as this information can change based on demand and seasonality. Reservations for parking can sometimes be made in advance, which may offer added convenience and ensure a space upon arrival. If you need contact information or further assistance, be sure to look on the current web page dedicated to parking at Logan International Airport....

Navigation and Accommodation

Are there any good hotels near Logan International Airport?

Yes, there are several good hotels near Logan International Airport that cater to various preferences and budgets. The airport is conveniently Additionally, it is popular for travelers to choose hotels that are within a short distance from the airport, as this allows for easy access to Logan International while also providing the option to explore Boston's vibrant downtown and attractions. It is advisable to check the current web page for specific hotel names, amenities, and recent reviews to find the hotel that best fits one's needs....

How do I navigate between different terminals at Logan International Airport?

Navigating between terminals at Logan International Airport is quite straightforward. The airport is designed to facilitate easy movement Additionally, within the airport, signage is clear and plentiful, guiding travelers to their destination terminals. It is important to note that Terminal A and Terminal B are connected, which allows for easy access on foot. While the shuttles provide efficient service, walking may be the preferred option if one is transferring between these two terminals. For those who may require more specific assistance, such as information about accessibility options or the location of amenities, consulting the airport's current web page is advisable. This can provide the most up-to-date information on terminal services and logistics....

Security and Safety

What are the guidelines for bringing pets to Logan International Airport?

Logan International Airport has established guidelines for bringing pets that all travelers should be aware of before arriving at the If a passenger is traveling with a pet in a carrier, it is essential that the carrier meets the size specifications of the airline being used for travel. It is wise for individuals bringing pets to arrive early to allow enough time for check-in and security procedures. At security checkpoints, pets will need to be removed from their carriers, and it is advisable to have a leash or harness ready. It is best practice for travelers to familiarize themselves with both the policies of Logan International Airport and the specific airline regarding pet travel. This includes reviewing any relevant health documentation that may be required by the airline or destination. For real-time information, travelers should consider checking the website of Logan International Airport....

What should I do if I lose something at Logan International Airport?

If a traveler loses something at Logan International Airport, it is advisable to follow a few key steps to assist in the recovery of Logan International Airport has a Lost and Found service dedicated to retrieving and returning lost items. Travelers can report lost items to the airport's Lost and Found office, which is located within each terminal. When reporting an item, it is important to provide a detailed description, including the type of item, color, brand, and any identifying features. Additionally, travelers may want to check with the airline they used, as it is common for items lost on planes or at gate areas to be turned in to the respective airline's counter. For the most current information regarding the Lost and Found process, including office hours and contact details, it is a good idea to refer to the official Logan International Airport website....

What security measures should I be aware of before traveling from Logan International Airport?

Logan International Airport has implemented several security measures that travelers should be aware of prior to their journey. The Passengers are required to undergo screening of their carry-on luggage, which includes passing through an X-ray machine. Therefore, it is advisable to pack smartly and ensure that all items are easily accessible to facilitate a smooth security check. Travelers are also required to remove their shoes, belts, and any items from their pockets before proceeding through metal detectors. It is important to note that there are restrictions on the types of liquids that may be carried in hand baggage, with liquids needing to be in containers of three ounces or less and placed in a single, quart-sized, clear plastic bag. Travelers should also be familiar with prohibited items, which can include sharp objects, certain sporting goods, and other potentially hazardous materials. Keeping these guidelines in mind can help ensure a stress-free experience at Logan Airport. For further details on security protocols, it would be beneficial to visit the official Logan International Airport website....

Help me with my Logan International Airport customer service issue

Ask any question you have about Logan International Airport customer service. We will do our best to get you answers right away.
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!