Updated

Loews Hotels Customer FAQ

Top Answers & How-to Guides

What is Loews Hotels's Phone Number?

The question we are asked most often is about how to talk to Loews Hotels customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any accessible rooms or accommodations for guests with disabilities?

Loews Hotels prides itself on providing a welcoming environment for all guests, including those with disabilities. Most Loews properties In addition to accessible rooms, many Loews Hotels also provide other accommodations for guests with disabilities, such as accessible common areas, elevators, and parking spaces. Staff members are trained to assist guests with specific needs, ensuring that their stay is as enjoyable as possible. It is important for guests to communicate their specific needs when making a reservation. While Loews works to fulfill accessibility requests, it is beneficial for guests to confirm the availability of accessible features ahead of time to ensure a seamless experience. For the latest and most accurate information about individual hotel's accessibility features, guests can visit the Loews Hotels website. This will provide the necessary details on what each property offers, as well as any additional services that may be available to assist guests with disabilities....
Ask any question you have about Loews Hotels customer service, get an answer now.

Reservations and Policies

Do I need to make a reservation to stay at Loews Hotels?

While it is not mandatory to have a reservation to stay at Loews Hotels, making one is highly advisable. Reservations ensure that a Loews Hotels offer a variety of accommodations and services tailored to meet the needs of diverse travelers. Making a reservation also allows guests to take advantage of special promotions or packages that may be available at the time of booking. For those who prefer a more spontaneous trip, some properties might have availability for walk-in guests. However, it is important to note that there is no guarantee of finding an open room without a reservation. For specific reservation policies or details about availability, it can be helpful to check the current web page associated with Loews Hotels. This will provide the most accurate information and options for planning a visit....

What is the cancellation policy for reservations?

The cancellation policy for reservations at Loews Hotels can vary depending on several factors, including the specific hotel, the type Some special rates, packages, or promotional offers may have different cancellation terms that guests should be aware of at the time of booking. It is advisable for guests to carefully review the terms and conditions related to their specific reservation, as these details will outline any restrictions or options available should one wish to modify or cancel their stay. If a guest does not cancel within the specified time period, it is common for the hotel to charge a cancellation fee, which may reflect the first night’s room rate or more depending on the hotel's policy. Guests can find specific cancellation policies applicable to their reservation on the Loews Hotels website or within their confirmation email. To ensure accurate information, guests are encouraged to check the official Loews Hotels website for current details or any changes to the cancellation policies, especially when planning a visit that may be impacted by changing circumstances. In conclusion, being informed about the cancellation policy ahead of time will help guests avoid any surprises and ensure a smooth booking experience....

Are there any age restrictions for booking a room?

Loews Hotels typically require that at least one guest in the room be eighteen years of age or older in order to book a room. This...

Amenities and Services

What amenities are included in the room rate?

Loews Hotels typically offer a range of amenities included in the room rate, but it is important to note that specific offerings may Additionally, most rooms come equipped with a flat-screen television that includes cable channels for entertainment. The hotels often feature comfortable bedding with high-quality linens, ensuring a restful night's sleep. In some locations, bathroom amenities such as premium toiletries are also included. Loews Hotels are known for their dedication to customer service, and this is often reflected in the staff's attentiveness and the overall cleanliness of the accommodations. In addition to room amenities, guests may have access to on-site facilities like fitness centers, pools, and business centers, although some of these facilities may be subject to an additional fee. While the room rate may cover a substantial number of amenities, certain services such as parking, spa treatments, and dining may incur extra charges. For the most accurate and detailed information regarding what amenities are included in the room rate, it is a good idea to refer to the specific property's website. Each hotel may have unique offerings and packages based on location and season, so accessing the most current details directly from the source can provide clarity....

Do Loews Hotels offer complimentary breakfast?

Loews Hotels vary in their offerings when it comes to complimentary breakfast. Some Loews properties may provide a complimentary breakfast For guests who do not receive complimentary breakfast, many Loews Hotels feature on-site dining options that serve breakfast with a diverse menu to cater to various tastes. These dining venues often focus on fresh, local ingredients and provide an inviting atmosphere to start the day. To find specific information regarding breakfast options and whether it is offered complimentary at a particular Loews Hotel, it is advisable to check the current web page for that property. There, guests can find details regarding amenities, packages, and contact information for any specific inquiries....

Is Wi-Fi available in the hotel rooms?

Loews Hotels typically provides Wi-Fi access in their hotel rooms and common areas. The availability and quality of Wi-Fi may vary...

What are the parking options at Loews Hotels?

Loews Hotels offers a variety of parking options at its properties, designed to cater to the differing needs of guests. The specific Valet parking is often available, allowing guests to drop off their vehicles at the entrance. This service is convenient for those who prefer not to search for parking spaces or handle luggage during their stay. The valet service is typically staffed by trained professionals who ensure that vehicles are parked securely and retrieved promptly upon request. Self-parking may also be an option at some locations, where guests have access to on-site parking garages or lots. Self-parking is particularly popular among those who wish to have immediate access to their vehicles without waiting for valet assistance. Some hotels may charge a daily fee for both valet and self-parking, while others may offer complimentary options. For those who travel with larger vehicles, such as trucks or SUVs, it is advisable to check the parking guidelines at the specific Loews property, as height restrictions or designated areas may apply. Lastly, guests may want to inquire about any additional services related to parking, such as electric vehicle charging stations. To find the most accurate and up-to-date information regarding parking options at a specific Loews hotel, visitors are encouraged to explore the hotel’s official website....

Pets and Accessibility

Can I bring my pet to Loews Hotels?

Loews Hotels is well-known for being pet-friendly, which is one of the many reasons travelers appreciate their accommodations. In general, It is worth noting that policies regarding pets may vary from one location to another, including size and breed restrictions, as well as specific fees associated with having a pet in the room. Some Loews Hotels may also have designated pet rooms or specific areas where pets may be allowed. Therefore, it is advisable for guests to check the specific policies of the hotel they wish to stay at regarding pets. Loews Hotels also strives to ensure that guests and their pets have a pleasant stay, so they often provide convenient services, including pet menus in their restaurants or areas where pets can play. For the most accurate and up-to-date information, as well as to learn about any additional services offered for pets, it is recommended to visit the hotel’s official website. This will provide all relevant details regarding bringing pets to specific Loews locations and help guests plan their stay accordingly....

Are there any accessible rooms or accommodations for guests with disabilities?

Loews Hotels prides itself on providing a welcoming environment for all guests, including those with disabilities. Most Loews properties In addition to accessible rooms, many Loews Hotels also provide other accommodations for guests with disabilities, such as accessible common areas, elevators, and parking spaces. Staff members are trained to assist guests with specific needs, ensuring that their stay is as enjoyable as possible. It is important for guests to communicate their specific needs when making a reservation. While Loews works to fulfill accessibility requests, it is beneficial for guests to confirm the availability of accessible features ahead of time to ensure a seamless experience. For the latest and most accurate information about individual hotel's accessibility features, guests can visit the Loews Hotels website. This will provide the necessary details on what each property offers, as well as any additional services that may be available to assist guests with disabilities....

Check-in and Events

What are the check-in and check-out times?

The check-in and check-out times at Loews Hotels can vary slightly depending on the specific property. Generally, the standard check-in...

Do you have a loyalty program for frequent guests?

Loews Hotels offers a loyalty program known as Loews Hotels' Loyalty Program, which is designed to reward frequent guests with various The loyalty program typically provides tiered membership levels, allowing guests to progress and enjoy increasing benefits as they accumulate more stays. Some of the common perks of the program include complimentary breakfast, late checkout, and access to room upgrades, among others. Additionally, members may receive special promotional offers or discounts on bookings, helping to enhance their travel experience and provide added value. The program often features easy enrollment through Loews Hotels’ official website, allowing guests to sign up and start earning points right away. For more specific details about the benefits, registration process, and how it applies to the various Loews properties, it may be beneficial to check the current web page for the most accurate and up-to-date information. This way, guests can fully understand how to take advantage of the loyalty program during their stays. Overall, Loews Hotels aims to create a rewarding experience for its frequent visitors, making each stay memorable....

Can I host events or conferences at Loews Hotels?

Yes, Loews Hotels offers a variety of venues and services for hosting events and conferences. With their diverse range of properties, Each property features well-appointed meeting rooms equipped with modern technology, high-speed internet access, and audiovisual capabilities to ensure that your event runs smoothly. Additionally, Loews Hotels has experienced event planning professionals on staff who can assist clients with everything from venue selection to catering options. This ensures a seamless experience from the initial planning stages through the execution of the event. Loews Hotels also places importance on creating a welcoming atmosphere, and many properties offer beautiful outdoor spaces, lounges, and creative break areas that can enhance the experience for attendees. Catering options vary by location, with menus that can be tailored to meet dietary preferences and special requests. Loews Hotels takes pride in providing exceptional service to ensure that every guest feels valued and cared for throughout their stay. Furthermore, the unique character of each property means that you can choose a venue that best aligns with the theme and purpose of your event, whether you desire a luxurious hotel in a bustling city or a tranquil resort setting. For additional information on the specific venues, capacity, and services available, it is advisable to visit the Loews Hotels website, where one can also find contact information for the respective hotel properties....

Help me with my Loews Hotels customer service issue

Ask any question you have about Loews Hotels customer service. We will do our best to get you answers right away.
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated