Life Storage Customer FAQ

Life Storage typically offers 24-hour access to its storage units, which allows customers to access their belongings at any time that...

Life Storage takes security very seriously and implements a variety of features to ensure the safety of its customers and their belongings. In addition to video surveillance, many Life Storage facilities are equipped with controlled access gates. This means that only authorized individuals who have a code or access card are permitted to enter the property. This added layer of security helps ensure that only customers and approved personnel can access the storage units. Life Storage also provides well-lit environments both inside and outside of the facilities, which enhances safety and visibility during evening hours. This is particularly beneficial for customers who may need to access their units after sunset. Furthermore, individual storage units may have their own locking mechanisms, and customers are encouraged to use high-quality locks to further protect their belongings. Some locations may offer additional technology-driven security features such as alarm systems on individual units, which provide alerts in case of unauthorized access. For the most accurate and detailed information regarding the specific security features available at a particular Life Storage location, it is recommended to review the current web page or visit the facility directly. This will ensure a thorough understanding of the security practices in place....

Life Storage offers various insurance options for customers who want to protect their belongings stored at their facilities. These Customers can typically choose from different levels of coverage, depending on their individual needs and the value of the items they are storing. It is also advisable for individuals to review their homeowner's or renter's insurance policies, as some may include coverage for personal belongings stored off-premises within a storage unit. For specific details regarding insurance options available at Life Storage, customers are encouraged to check the current web page, where information on coverage levels, costs, and enrollment processes can usually be found....

Life Storage offers a variety of payment options to accommodate the needs of its customers. Typically, customers can pay for their...

Life Storage often offers promotions and discounts for long-term rentals, but the availability and specifics can vary by location and...

Yes, Life Storage typically allows customers to change their rental unit size later, subject to availability. If a customer finds that Additionally, customers should be aware that during peak times, certain sizes may be more limited, so it might be beneficial to act promptly if a change is needed. Life Storage aims to accommodate customers' needs, so they will work with customers to find a suitable solution. For the most accurate information, including any specific terms and conditions, customers should refer to the official Life Storage website, where they can also find contact information for their local facility....

Life Storage offers a range of storage solutions, and many of their facilities include climate-controlled units. These climate-controlled However, it is important to note that not every Life Storage location may have climate-controlled units. Customers are encouraged to check the specific services offered at their local facility. This information is typically available on the Life Storage website, where potential customers can also find details about unit sizes, pricing, and availability. Additionally, the website might provide information about the overall features and benefits of the storage facility, ensuring that customers can make well-informed decisions based on their unique storage needs....

Life Storage offers a variety of storage unit sizes to accommodate different needs, making it easier for customers to find the perfect In addition to the standard sizes, Life Storage often provides options such as climate-controlled units, which are designed to protect sensitive items from temperature fluctuations and humidity. The specifics of available sizes and options could vary depending on the location, so it is always a good idea to check the current webpage to see the exact sizes offered at your nearest facility. This ensures you receive the most accurate and up-to-date information tailored to your storage needs....

Life Storage offers flexible month-to-month rental agreements for their storage units. This means that customers can rent a unit without...

Life Storage offers a variety of moving supplies to assist customers with their storage needs. They typically provide items such as...

Life Storage does not directly offer truck rentals as part of their services. However, many Life Storage facilities have partnerships...

Life Storage does provide online account management features for its customers. Through the Life Storage website or mobile app, customers...

Moving out of a storage unit at Life Storage involves a few simple steps to ensure a smooth transition. First, it is important to check Before moving your belongings, make sure to gather all necessary packing supplies, such as boxes, tape, and packing materials, to facilitate the process. As you begin to remove items from the unit, it may be helpful to sort through your belongings, deciding which items to keep, discard, or donate. On your move-out day, arrive with sufficient time to empty the unit completely, ensuring no personal belongings are left behind. After clearing the unit, Life Storage typically requires that you return the access key or code and inform the facility management that you have vacated the space. It is a good practice to take photos of the empty unit for your records. You may want to refer to Life Storage's website for any specific guidelines or contact information regarding the move-out process....

Reserving a storage unit with Life Storage is quite simple and can be done online or in person. To start, one can visit the Life Storage After selecting a preferred unit, the user can proceed to reserve it by providing some basic information, such as their name, contact details, and preferred payment method. Typically, there is an option to make a small deposit during the reservation process, securing the unit for the user. Alternatively, if the user prefers a more personal touch, they can visit a Life Storage facility directly and speak with a representative who will assist in reserving a unit. It is advisable to check the reservations and policies on the Life Storage website to confirm the latest information regarding deposits, fees, or any promotions available....

The process for canceling a rental with Life Storage typically involves a few straightforward steps. First, customers are advised to Next, customers can initiate the cancellation by visiting the Life Storage website for detailed instructions or by logging into their account, where they may find options to cancel their rental. It is also possible to visit the nearest Life Storage facility in person if that is more convenient. Finally, customers should expect to receive confirmation of their cancellation once the process is complete. It is always a good idea to verify any potential final charges or inquiries directly through the official channels available on the website. Overall, taking these steps can help ensure a smooth cancellation process....