Updated

Land Rover Customer FAQ

Top Answers & How-to Guides

What is Land Rover's Phone Number?

The question we are asked most often is about how to talk to Land Rover customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the Land Rover Approved Certified Pre-Owned program?

The Land Rover Approved Certified Pre-Owned program is designed to offer customers a high level of assurance when purchasing a pre-owned To be eligible for certification under the program, a pre-owned Land Rover must be no older than five model years, have less than a certain mileage, and pass a rigorous multi-point inspection performed by a trained and certified technician. This inspection covers various aspects of the vehicle, including its mechanical components, exterior and interior condition, and operational functionality. In addition to the vehicle inspection, purchasing through the Land Rover Approved Certified Pre-Owned program often includes benefits such as a limited warranty that extends the original manufacturer's coverage, roadside assistance, and a vehicle history report. These added perks provide peace of mind for customers, allowing them to feel confident in their purchase. The program reflects Land Rover's commitment to quality and customer satisfaction, ensuring that buyers receive a vehicle that meets the brand's high standards. For more detailed information regarding the program and current offerings, it is wise to check the latest details on the Land Rover official website or visit a local authorized dealer....
Ask any question you have about Land Rover customer service, get an answer now.

Test Drive and Ordering

How do I schedule a test drive?

To schedule a test drive with Land Rover, prospective customers can typically visit the official Land Rover website, where there is Once the necessary information is submitted, the local dealership will generally reach out to confirm the appointment or provide additional options. Additionally, potential customers can directly contact their nearest Land Rover dealership by phone or in person, where staff members are usually happy to assist in scheduling a test drive. This approach provides an opportunity to ask any questions regarding the vehicle or the test drive process. For the most accurate and detailed information, it is advisable to check the current Land Rover website page, as options may vary by location and availability....

Can I order Land Rover parts and accessories online?

Yes, customers can order Land Rover parts and accessories online. Land Rover offers a dedicated section on their official website, Additionally, authorized Land Rover dealerships may also have their own online stores or platforms where customers can browse and purchase parts. It is always essential to ensure that the parts and accessories are compatible with the specific make and model of the vehicle. Customers are encouraged to visit the official Land Rover website for detailed information regarding the ordering process and to explore the available inventory....

Vehicle Information

What is the warranty on Land Rover vehicles?

Land Rover offers a limited warranty that typically covers four years or fifty thousand miles, whichever comes first. This warranty...

What is the fuel efficiency of Land Rover vehicles?

Fuel efficiency in Land Rover vehicles can vary significantly based on the specific model, engine type, and driving conditions. Generally, As technology continues to evolve, Land Rover has also been integrating hybrid options into its lineup. These hybrid models often provide improved fuel efficiency compared to their traditional gasoline or diesel counterparts. The introduction of electric models is another avenue Land Rover is exploring as part of its commitment to sustainability. For precise fuel efficiency statistics for specific Land Rover models, it is advisable to check the latest specifications on the official Land Rover website, as these figures can change with new releases and updates....

Is Land Rover available in electric or hybrid models?

Yes, Land Rover is committed to expanding its lineup of electric and hybrid models as part of its goals for sustainability and innovation Additionally, Land Rover is actively working on developing fully electric vehicles. The brand has plans to launch all-electric versions of some of its most popular models in the coming years. These electric vehicles will adhere to Land Rover's commitment to luxury and capability, offering advanced technology and off-road performance that the brand is known for. For the latest information regarding specific models and their availability, it is advisable to visit the official Land Rover website, where you can find details on the current lineup, specifications, and any upcoming launches....

Are Land Rover vehicles capable of off-road driving?

Land Rover vehicles are renowned for their exceptional off-road capabilities. The brand has a long-standing heritage in producing vehicles One of the key components that contribute to their off-road prowess is the Terrain Response system. This innovative system allows drivers to adapt the vehicle's settings based on the specific surface conditions they encounter. With options for gravel, grass, snow, mud, and rock crawling, the system optimizes the engine power, throttle response, and traction control to ensure the vehicle performs optimally in various environments. Moreover, Land Rover vehicles typically feature robust four-wheel-drive systems with locking differentials, which enhance traction and stability on slippery or uneven surfaces. The vehicles also come equipped with adjustable air suspension, which can increase ground clearance for navigating over obstacles or tricky landscapes. Land Rover's commitment to off-road capability is further underscored by rigorous testing in some of the world’s most demanding conditions, from the UK’s rugged terrains to the deserts of Africa. Individuals who appreciate adventure and seek a reliable vehicle for off-road excursions will find that Land Rover vehicles are a compelling choice. For more detailed specifications or features of specific models, it may be beneficial to explore the current information available on the Land Rover website....

What safety features are available in Land Rover vehicles?

Land Rover vehicles are renowned for their commitment to safety, offering a range of advanced safety features designed to protect both Another important safety feature is the Surround Camera System, which provides a 360-degree view around the vehicle, making it easier for drivers to navigate tight spaces and avoid obstacles. Land Rover vehicles are also equipped with a robust structure designed to absorb energy in the event of a collision, along with multiple airbags strategically positioned throughout the cabin to protect occupants. Additionally, many Land Rover models come with Blind Spot Assist and Rear Traffic Monitor, which help alert drivers to vehicles in their blind spots or approaching from the side when reversing. For the latest information on safety features and specifications available in specific Land Rover models, it is advisable to visit the official Land Rover website. There, you can find comprehensive details that will help you gain a clear understanding of the safety technologies available in the vehicles....

What categories of vehicles does Land Rover offer?

Land Rover offers a range of vehicles that fall broadly into several categories, appealing to various customer needs and preferences. In addition, Land Rover's Discovery series emphasizes versatility and family-oriented functionality, catering to customers who require a spacious and adaptable vehicle. The Defender is another category, reflecting a rugged and durable option that offers exceptional off-road performance while retaining modern technology and comfort features. Overall, Land Rover’s vehicle offerings encompass a combination of luxury, utility, and adventure, making them suitable for both urban and outdoor driving experiences. For more detailed information about specific models and features, visiting the Land Rover website might be helpful....

Service and Maintenance

How often should I service my Land Rover?

The recommended service interval for a Land Rover depends on several factors, including the specific model and engine type, driving...

What is the Land Rover Approved Certified Pre-Owned program?

The Land Rover Approved Certified Pre-Owned program is designed to offer customers a high level of assurance when purchasing a pre-owned To be eligible for certification under the program, a pre-owned Land Rover must be no older than five model years, have less than a certain mileage, and pass a rigorous multi-point inspection performed by a trained and certified technician. This inspection covers various aspects of the vehicle, including its mechanical components, exterior and interior condition, and operational functionality. In addition to the vehicle inspection, purchasing through the Land Rover Approved Certified Pre-Owned program often includes benefits such as a limited warranty that extends the original manufacturer's coverage, roadside assistance, and a vehicle history report. These added perks provide peace of mind for customers, allowing them to feel confident in their purchase. The program reflects Land Rover's commitment to quality and customer satisfaction, ensuring that buyers receive a vehicle that meets the brand's high standards. For more detailed information regarding the program and current offerings, it is wise to check the latest details on the Land Rover official website or visit a local authorized dealer....

Financing and Customization

Can I personalize or customize my Land Rover?

Yes, Land Rover offers a variety of options for personalization and customization of their vehicles. Customers can select from an extensive Moreover, there are options for various trim levels that can further refine the driving experience. Customers can choose between different wheel designs and sizes, as well as additional accessories that enhance functionality and aesthetics, such as roof rails, tow packages, and specialized lighting. For those interested in an even higher level of personalization, Land Rover’s Special Vehicle Operations division offers bespoke configurations tailored to meet specific preferences. This might include unique materials, bespoke colors, and exclusive design elements that are not available in standard offerings. To explore the full range of customization options available for specific models, it is advisable to visit the official Land Rover website, where customers can find detailed information about the available features and options. This will provide a comprehensive view of how one can tailor a Land Rover vehicle to meet individual desires and needs....

What are the financing options for purchasing or leasing a Land Rover?

When considering the purchase or lease of a Land Rover, various financing options are typically available to meet diverse customer For purchasing, one common approach is securing a traditional auto loan through a financial institution, which allows the buyer to own the vehicle outright once the loan is repaid. Land Rover may also offer financing directly through partnering banks or credit institutions, often featuring competitive interest rates and potential promotional offers that could enhance affordability. Leasing is another option for those who prefer the idea of driving a new vehicle every few years. Leasing agreements usually require lower monthly payments compared to financing a purchase, enabling customers to enjoy a higher-end model or more features within their budget. Additionally, leasing often includes warranty coverage on the vehicle during the lease term, providing peace of mind regarding maintenance and repairs. It is important to note that both purchasing and leasing options can vary by region and may depend on the buyer's creditworthiness. For specific finance offers, including current rates, terms, and available deals, potential buyers should consider visiting the official Land Rover website or consulting their local Land Rover dealer, as they regularly update and provide detailed information on financing options tailored to individual needs....

Help me with my Land Rover customer service issue

Ask any question you have about Land Rover customer service. We will do our best to get you answers right away.
We look to the Land Rover issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Land Rover issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated