In a nutshell: Banks require your residential address for identity verification and account communication, and it’s legally necessary to prevent fraud. Clients with KeyBank should update their address to ensure timely receipt of statements and documents. You can change your address by signing in to your account, visiting a local branch, calling customer service, or mailing
Banks need your residential address to verify your identity and communicate with you about anything related to your account. It's also a legal requirement to prevent fraud and other account-related issues. If you have an account with KeyBank, they will use the registered address to send you statements and important documents. If you've moved, updating your address is a good idea so you don't miss anything. Here's how to update your address with KeyBank.
You can update your contact information by logging in to your account. Enter your user ID and password to sign in to KeyBank. Tap 'Problem Signin On' if you've forgotten your password.
Change your address on this tab and don't forget to save the changes. KeyBank may also send you a one-time code to confirm the address change. Just follow the prompts to change your residential address successfully.
You can also change your address by visiting the branch in person. So if there's a KeyBank branch in your area, feel free to visit. Going to a Key Bank office is ideal if you also have other banking-related concerns. Use this tool to find the nearest KeyBank location. You can use the map or view a list of banks in your area. For the best results, make sure you allow the website to know your location. Select 'Allow While Visiting the Site' or 'Allow This Time'.
Calling them on the phone to change the address is also a convenient option. Use KeyBank's toll-free number to request an address change. Clients needing a relay service can also dial 711 first, then the toll-free number found on the back of the card. Besides an address change, you can also just call KeyBank to replace a lost or stolen card, if the ATM swallows the card, if it's not working, or if you need paper transaction history. Do note that phone transactions need identity verification to ensure you are the account holder.
KeyBank clients can also request an address change by mail. Fill out and print this form, and mail it to KeyBank's Employee Benefit Disbursements. Use the address provided on the form. The P.O Box address is right below your signature.
Completely fill out the form. The new address will be used for tax mailings and check, so ensure you type it correctly. Also, don't forget to affix your signature and include the date. Recheck the form before mailing it to KeyBank.
Updating your residential address is important if you want to apply for additional banking products, such as loans or credit cards. Having the correct address also ensures a smoother and faster transaction. And of course, you receive timely delivery of your banking statements or new credit cards. Addresses may also be used for verification purposes when calling KeyBank, so ensure you have the correct mailing address in your account. Just follow the guide above and let us know if you have further concerns about changing your address. KeyBank's Customer Support is always ready to assist.
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