Inland Empire Health Plan Customer FAQ

Top Answers & How-to Guides

What is Inland Empire Health Plan's Phone Number?

The question we are asked most often is about how to talk to Inland Empire Health Plan customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I find a specialist that works with IEHP?

To find a specialist that works with Inland Empire Health Plan, individuals can begin by visiting the official IEHP website, where...
Ask any question you have about Inland Empire Health Plan customer service, get an answer now.

Member Services

How Do I Order a New Medical Card from Inland Empire Health?

Inland Empire Health offers a convenient online ordering system for new medical cards, making it easy to keep your records up-to-date....

Can I change my primary care physician?

Yes, members of Inland Empire Health Plan can change their primary care physician if they wish to do so. The process for changing a...

What preventive services are covered by IEHP?

Inland Empire Health Plan offers a variety of preventive services that are designed to help members maintain their health and identify Screenings can include tests for conditions such as cancer, diabetes, or high blood pressure, as well as cholesterol checks. For women, preventive services may also encompass screenings for breast and cervical cancers, along with pelvic exams and contraceptive counseling. For children, well-child visits and developmental assessments are included to ensure healthy growth and development. These services are usually provided at no cost to members when they visit an in-network provider. To get the most accurate and up-to-date information about preventive services covered by Inland Empire Health Plan, it would be beneficial to visit their official website, where details about specific services and any eligibility criteria can be found....

Does IEHP offer transportation services to medical appointments?

Yes, Inland Empire Health Plan does provide transportation services for its members to facilitate medical appointments. This service...

What do I do if I lose my medical card?

If a member loses their medical card for Inland Empire Health Plan, they should take several steps to obtain a replacement. Generally,...

How can I find a specialist that works with IEHP?

To find a specialist that works with Inland Empire Health Plan, individuals can begin by visiting the official IEHP website, where...

Prescriptions and Medications

How do I refill my prescription medications?

To refill prescription medications through Inland Empire Health Plan, members typically have a few different options available. One Another option is to use a mail-order pharmacy service, if it is available to you, as this can provide the convenience of having medications delivered directly to your home. Members are also encouraged to log into their online account with Inland Empire Health Plan, where they can access their pharmacy benefits and find useful information on their prescriptions. For the most accurate and up-to-date guidance, including specific procedures or any changes to member benefits, it is always a good idea to check the current information on the official website of Inland Empire Health Plan....

What prescription drugs are covered by IEHP?

Inland Empire Health Plan has a comprehensive formulary that includes a wide range of prescription drugs designed to meet the needs It is important to note that the specific drugs covered can vary based on individual member plans and formularies, which may be updated periodically. To find the most accurate and current information, members should refer to the latest formulary available on the IEHP website. This document not only lists covered medications but also provides details on tiers, prior authorization requirements, and quantity limits that may apply to certain prescriptions. For personalized inquiries regarding specific medications or coverage, one may want to explore the resources available on the official IEHP website, where updated information is readily accessible....

Is there a copayment for prescription medications?

Inland Empire Health Plan typically has a copayment structure for prescription medications, which may vary depending on the specific...

Medical Services

What services does Inland Empire Health Plan (IEHP) cover?

Inland Empire Health Plan, commonly referred to as IEHP, offers a comprehensive range of health services designed to meet the diverse Additionally, the plan includes mental health services, including counseling and therapy, as well as substance use disorder treatment. Prescription medications are covered, allowing members access to necessary medications for chronic conditions and acute illnesses. Vision and dental care services are also part of the coverage, ensuring holistic health support. For individuals with specific health needs, such as those requiring long-term care or support services, IEHP offers various programs tailored to address these requirements. To discover detailed information about the services offered and any additional benefits, it is beneficial to visit the official IEHP website, where you can find the most accurate and updated information regarding coverage options and services available to members....

Does IEHP cover mental health services?

Inland Empire Health Plan, commonly known as IEHP, does provide coverage for mental health services. They recognize the importance...

Are there emergency services available under IEHP?

Inland Empire Health Plan does offer emergency services as part of its health coverage. Members are entitled to receive emergency care IEHP covers a range of emergency services, including hospital care, diagnostic tests, and necessary treatments. However, members are encouraged to use emergency services appropriately to avoid any potential complications with coverage. For detailed information about the specific emergency services available and any related policies, it may be beneficial to refer to the most current information on the IEHP website. There, one can find the necessary guidelines and contact information for any further inquiries....

What wellness programs does Inland Empire Health Plan offer?

Inland Empire Health Plan offers a variety of wellness programs designed to promote health and well-being among its members. These Additionally, IEHP emphasizes preventive care through initiatives that encourage regular health screenings and immunizations. The organization also offers support for mental health through counseling services, workshops, and resources aimed at addressing emotional well-being. They provide a wellness coaching program that helps individuals set and achieve personal health goals, with access to health coaches who can provide guidance and motivation. Furthermore, IEHP promotes community health by hosting events and workshops that focus on various health topics. Members can find detailed information on these programs, including eligibility and participation guidelines, by visiting the official IEHP website. The website is a valuable resource for anyone interested in learning more about the specific wellness initiatives and support available to members....

Help me with my Inland Empire Health Plan customer service issue

Ask any question you have about Inland Empire Health Plan customer service. We will do our best to get you answers right away.
We look to the Inland Empire Health Plan issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Inland Empire Health Plan issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!