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Infinityshoes.com Customer FAQ

Top Answers & How-to Guides

What is Infinityshoes.com's Phone Number?

The question we are asked most often is about how to talk to Infinityshoes.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you have a physical store location?

Infinityshoes.com primarily operates as an online retailer, offering a wide selection of footwear through its website. While it provides...
Ask any question you have about Infinityshoes.com customer service, get an answer now.

Company Information

How can I subscribe to your newsletter?

To subscribe to the newsletter from Infinityshoes.com, interested users can typically find a sign-up option on the website's homepage...

Do you have a size chart?

Infinityshoes.com provides a size chart to assist customers in choosing the correct footwear size. The size chart typically includes...

What is your privacy policy?

Infinityshoes.com has a privacy policy that outlines how they collect, use, and protect customer information. While exact details can The privacy policy also usually mentions how customer information is protected through secure transactions and compliant data handling practices. Infinityshoes.com is committed to safeguarding personal information and may also explain circumstances under which data might be shared, such as with third-party service providers who assist in fulfilling orders. To find the most current and specific information regarding the privacy policy of Infinityshoes.com, it is advisable to visit their website directly. There you will be able to locate the privacy policy and any related details concerning data protection practices. This will ensure you have the most accurate information available for your review....

Do you have a physical store location?

Infinityshoes.com primarily operates as an online retailer, offering a wide selection of footwear through its website. While it provides...

Returns and Warranty

What is your return policy?

The return policy for Infinityshoes.com typically allows customers to return items within a specific time frame, usually around thirty In most cases, when returns are processed, the refund is issued back to the original payment method used during the transaction. It is important to retain proof of purchase, as it is required for the return process. Certain items may be excluded from the return policy, such as final sale or clearance items, which are non-returnable. For the most accurate and updated return policy, it is always advisable to check the specific terms outlined on Infinityshoes.com. The website will provide detailed information, including any variations in policies for different types of products, so customers can make informed decisions when shopping....

What is your warranty policy?

Infinityshoes.com typically offers a warranty policy designed to ensure customer satisfaction and confidence in their products. While It is important for customers to retain their receipt or order confirmation, as this will usually serve as proof of purchase when submitting a warranty claim. Additionally, customers may need to follow certain steps to initiate the warranty process, which could include providing details about the defect and the circumstances under which it occurred. To understand the exact terms and conditions of the warranty for the shoes you are considering or have purchased, it is advisable to check the product detail page on the Infinityshoes.com website. There, customers can find comprehensive information about the warranty coverage relevant to specific brands and styles, as well as any necessary instructions for returning defective items for replacement or repair....

Ordering and Shipping

How long does it take to receive my order?

The delivery time for an order from Infinityshoes.com can vary depending on several factors, including the shipping method chosen at...

Can I track my order?

Yes, customers of Infinityshoes.com can track their orders once they have been shipped. Typically, after an order is processed and...

Do you offer international shipping?

Infinityshoes.com does offer international shipping options to customers located outside the United States. The specific countries In addition to shipping details, customers can usually find information about expected shipping times and costs by reviewing the relevant sections of the website. It is always a good practice to confirm the policies directly on Infinityshoes.com, as these policies may be subject to change. If there are any specific inquiries or unique situations regarding international orders, the website may provide additional resources or contact options for further clarification....

Can I cancel or change my order after it has been placed?

Once an order has been placed on Infinityshoes.com, there is typically a limited window in which customers can make changes or cancel...

Payments and Gift Cards

What payment methods do you accept?

Infinityshoes.com typically accepts a variety of payment methods to accommodate customers. Commonly accepted options include major...

Are gift cards available for purchase?

Infinityshoes.com does offer gift cards for purchase, providing a convenient option for those looking to give the gift of footwear...

Help me with my Infinityshoes.com customer service issue

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