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Hyundai Customer FAQ

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What is Hyundai's Phone Number?

The question we are asked most often is about how to talk to Hyundai customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I schedule regular maintenance at any Hyundai dealership?

Yes, regular maintenance for Hyundai vehicles can typically be scheduled at any authorized Hyundai dealership. Each dealership is equipped...
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Recent Hyundai Customer Questions

warranty engine replacement 2020 Palisade

The 2020 Hyundai Palisade comes with Hyundai's standard new vehicle limited warranty which covers the vehicle for 5 years or 60,000 miles, whichever comes first. Additionally, Hyundai offers a separate powertrain limited warranty for 10 years or 100,000 miles that covers major components including the engine. If your engine needs replacement, it may be covered under this warranty if the issue was due to manufacturing defect or workmanship. Keep in mind all warranty repairs or replacements must be performed by an authorized Hyundai dealer. The warranty coverage can vary depending on the maintenance and usage of the vehicle. Ensure you keep up with recommended service schedules and check with your local Hyundai dealer to understand eligibility and specifics of coverage.
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Scheduling and Test Drives

How do I schedule a test drive?

To schedule a test drive with Hyundai, there are several steps one can follow. First, it is advisable to visit the official Hyundai After selecting the model and dealership, potential customers are usually prompted to fill out a form. This form may require basic information such as name, contact details, and preferred date and time for the test drive. It is essential to provide accurate information to facilitate the scheduling process. Once the form is completed and submitted, the chosen dealership will generally follow up to confirm the appointment. This confirmation may include additional details about the test drive, such as any necessary documentation to bring along, and the dealership's specific health and safety protocols, if applicable. For any specific inquiries or to find the nearest dealership, one may refer to the Hyundai website for contact information. This ensures that you receive accurate and up-to-date details regarding your test drive experience....

Can I schedule regular maintenance at any Hyundai dealership?

Yes, regular maintenance for Hyundai vehicles can typically be scheduled at any authorized Hyundai dealership. Each dealership is equipped...

Warranty and Maintenance

What is Hyundai's warranty coverage?

Hyundai offers an impressive warranty coverage that is designed to provide peace of mind for its customers. The standard warranty for Additionally, Hyundai provides a ten-year or 100,000-mile powertrain warranty. This warranty covers key components such as the engine, transmission, and other essential parts that are critical to the vehicle's performance. Like the limited warranty, the powertrain warranty is also transferable, thereby adding value for future buyers. Hyundai has made a commitment to customer satisfaction with their additional benefit of a five-year, unlimited mileage roadside assistance program. This service, which offers help with various issues such as flat tires, lockouts, and fuel delivery, is available twenty-four hours a day, seven days a week. Furthermore, some specific models may come with additional warranties or coverage, such as complementary maintenance plans. Customers are encouraged to visit the official Hyundai website or check their vehicle's owner's manual for detailed information about the warranty that applies specifically to their model. It is important to be aware of the terms and conditions associated with all aspects of the warranty to ensure comprehensive understanding and protection for their investment....

What is the maintenance schedule for Hyundai vehicles?

Hyundai provides a comprehensive maintenance schedule designed to ensure the performance, reliability, and longevity of their vehicles. For most Hyundai vehicles, the recommended maintenance intervals begin at approximately three thousand to five thousand miles for oil changes, depending on the specific model and engine type. It is important to check the owner's manual for the exact recommendation as it may vary. Regular checks of the vehicle's fluids, filters, and brakes are also part of routine maintenance. As the mileage increases, scheduled services may include more comprehensive checks and replacements such as tire rotations, air filter changes, and brake inspections. Around thirty thousand miles, additional services may be required, including coolant and transmission fluid changes. Hyundai aims to make vehicle maintenance convenient by providing specific guides in the owner's manual. This manual will outline the exact schedule for each model, including timing belts and other critical components that may need attention at certain mileages. For more detailed information regarding a specific Hyundai vehicle's maintenance schedule, it is beneficial to consult the owner's manual or look at the current web page for Hyundai's service guidelines, which can provide the most accurate information tailored to each model....

Are there any recalls on Hyundai vehicles?

Hyundai maintains a commitment to customer safety and vehicle reliability. As part of this commitment, they periodically issue recalls To check for current recalls, one can visit the official Hyundai website, which features a dedicated section where individuals can enter their vehicle identification number (VIN) to see if their car is subject to any recalls. This tool is incredibly helpful as it provides up-to-date information specific to each vehicle model and year. Additionally, the National Highway Traffic Safety Administration (NHTSA) website is another valuable resource for checking recalls, providing details about all vehicle manufacturers. It is advisable for vehicle owners to regularly check for any recalls, as some may relate to critical safety components. If a recall is identified, Hyundai generally offers a solution, such as free repairs or replacements, as part of their commitment to ensuring the safety of their customers....

Vehicle Specifications

What is the fuel efficiency of Hyundai vehicles?

Hyundai vehicles are known for their impressive fuel efficiency, which varies depending on the specific model and the type of engine Hyundai's commitment to sustainability is also evident in their hybrid and electric models. The Hyundai Ioniq, for example, has been praised for its exceptional efficiency, offering some of the highest ratings in its class. Similarly, the Kona Electric provides some impressive figures as well. For precise fuel efficiency statistics, it is advisable to refer to the official Hyundai website, where one can find detailed specifications for individual models. It is important to remember that fuel efficiency can be influenced by various factors, including driving habits and maintenance practices....

What is Hyundai's safety rating?

Hyundai vehicles are generally known for their commitment to safety and often receive commendable safety ratings from various organizations. Hyundai's popular models, such as the Sonata, Elantra, and Tucson, have frequently achieved high ratings in both the NHTSA and IIHS evaluations. Specific safety features, including advanced driver assistance systems, contribute to the vehicles' performance in these tests. It is important to note that safety ratings can vary from one model year to another and may differ across various trim levels. For the most current information regarding the safety ratings of Hyundai vehicles, it is advisable to refer to the official Hyundai website or consult the NHTSA and IIHS websites, as they provide detailed insights and updates on each model's performance in safety evaluations....

Can I customize the features of my Hyundai vehicle?

Hyundai offers a range of customization options for its vehicles, allowing customers to personalize their driving experience. Options Furthermore, customers can often choose from accessories such as roof racks, floor mats, and various styling kits to enhance their vehicle's utility and aesthetics. Hyundai also provides options for certain performance enhancements depending on the model, which can improve driving dynamics. For the most accurate and detailed information regarding customization options for a specific Hyundai model, it is advisable to consult the Hyundai website or check with a local dealer. Each vehicle may have unique options available, and visiting the current webpage may provide the latest updates on customization features....

What are the available colors for Hyundai vehicles?

Hyundai offers a diverse range of colors for its vehicles, which can vary by model and year. Typically, the color palette includes...

Dealership and Locations

Where can I find the nearest Hyundai dealership?

To locate the nearest Hyundai dealership, it is best to visit the official Hyundai website, which is hyundai.com. There, you will find...

How do I get a quote for insurance on a Hyundai vehicle?

To obtain a quote for insurance on a Hyundai vehicle, a few steps can be followed to ensure a smooth process. First, it is advisable Next, it is important to consider the type of coverage you desire, such as liability, collision, or comprehensive insurance. This information will help insurance providers give a more accurate quote. You can then reach out to various insurance companies, either through their websites, by phone, or through local agents. Many insurance companies offer online quote tools where one can enter the requested details and receive estimates quickly. Alternatively, it may be beneficial to use comparison websites that aggregate quotes from multiple insurers, helping to find the best rates and coverage options. For specific Hyundai-related promotions or partnerships with insurance companies, it may be helpful to check the current page on Hyundai’s official website for any available information....

Financing and Leasing

What are the available financing options for Hyundai vehicles?

Hyundai offers a variety of financing options for individuals interested in purchasing their vehicles. One popular method is through Another financing option is Hyundai's leasing program, which allows customers to drive a new vehicle for a specified period while making monthly payments. Leasing can be an appealing choice for those who prefer to drive a new car every few years without the long-term commitment of ownership. At the end of the lease term, lessees typically have the option to purchase the vehicle or return it to the dealership. Hyundai also frequently offers special financing deals, such as low or zero percent interest rates for qualified buyers, promotions on specific models, or cash rebates. These offers can vary and may change based on location and availability, so it is advisable to check the current promotions on Hyundai's official website. Furthermore, in addition to these financing options, Hyundai provides resources to help customers understand their options better, including tools for calculating monthly payments and estimating vehicle trade-in values. For the most accurate and up-to-date financing options, it may be beneficial to visit hyundai.com....

Can I lease a Hyundai vehicle?

Yes, leasing a Hyundai vehicle is an option that many dealerships offer. Hyundai provides various lease programs that can cater to Leasing may offer several advantages, such as lower monthly payments compared to buying a vehicle outright, the ability to drive a new vehicle every few years, and warranty coverage for the duration of the lease. However, it is important to consider factors such as mileage limits and potential fees for excessive wear and tear. For specific information regarding available models, terms, and current promotions, it is advisable to visit the Hyundai website or check with a local Hyundai dealership for details tailored to individual preferences....

Does Hyundai offer any discounts or promotions?

Hyundai frequently offers various discounts and promotions that can vary by region, dealership, and time of year. These discounts might It is important to note that these promotions can change regularly, and they may be subject to specific terms and conditions. Therefore, it is advisable for customers to visit the official Hyundai website or the local dealership's site to find the most current and detailed information regarding available discounts and promotions. There, customers can also discover financing options and special lease offers that may be applicable to their desired vehicle. By exploring these resources, individuals can make informed decisions and potentially take advantage of great savings when considering a Hyundai vehicle....

Future and Electric Vehicles

How do I find out about upcoming Hyundai models?

To learn about upcoming Hyundai models, there are several helpful resources that individuals can explore. The official Hyundai website Additionally, automotive news websites and publications often cover announcements related to new models. These sources may provide insights into trend predictions, expert reviews, and other relevant aspects. Social media platforms, such as Hyundai's official accounts, also share the latest information, images, and teaser videos about upcoming models. Finally, attending automotive shows or events can be an engaging way to discover new Hyundai models firsthand. This allows individuals to see the latest designs and innovations while interacting with Hyundai representatives. For specific inquiries, checking the current web page for contact information could be beneficial as well....

What is Hyundai's strategy for electric vehicles?

Hyundai's strategy for electric vehicles focuses on a comprehensive approach that encompasses innovation, sustainability, and customer Hyundai places a strong emphasis on research and development in battery technology to enhance performance, longevity, and charging speed. The company is also exploring partnerships with battery manufacturers to ensure a steady supply of high-quality batteries to meet their ambitious production targets. Moreover, Hyundai is committed to sustainability and aims to reduce its overall carbon footprint not only through electric vehicles but also by incorporating eco-friendly materials into the manufacturing process. Additionally, Hyundai is working to establish an extensive charging infrastructure to support the growing number of electric vehicles on the road. This includes collaborations with various stakeholders to create more charging stations and to facilitate convenient charging solutions for customers. By 2025, Hyundai plans to introduce a range of new electric vehicles, expanding its offerings significantly in the coming years. This strategic direction showcases Hyundai's commitment to providing innovative electric mobility solutions while addressing the increasing consumer demand for environmentally friendly transportation options. For more detailed and updated information, visiting the official Hyundai website may provide further insights into their electric vehicle strategy....
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