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Hy-Vee Customer FAQ

Top Answers & How-to Guides

How do I Contact Hy-Vee Customer Service?

The question we are asked most often is about how to talk to Hy-Vee customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the requirements for the Hy-Vee Fuel Saver program?

The Hy-Vee Fuel Saver program is designed to help customers save on fuel by earning discounts through purchases at Hy-Vee stores. To Typically, customers earn discounts based on specific items or promotions and can accumulate rewards over time. There may be particular products or brands that yield additional discounts, and these offers can change frequently, so it is beneficial for customers to stay updated on current deals. To redeem the accumulated Fuel Saver rewards, customers must present their Fuel Saver card or provide their phone number at participating fueling stations. It is important to note that there may be limitations on how long the rewards are valid, and discounts might vary by location. For the latest details and any specific terms associated with the program, interested individuals should refer to the current Hy-Vee website....
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Store Location

Where is the nearest Hy-Vee location?

To find the nearest Hy-Vee location, it is best to visit the official Hy-Vee website. There, you will find a store locator feature...

What are Hy-Vee store hours?

Hy-Vee store hours can vary by location, but most Hy-Vee stores typically open around six or seven in the morning and close around...

Online Shopping

Does Hy-Vee offer online shopping?

Yes, Hy-Vee offers online shopping services to its customers, providing a convenient way to purchase groceries and various products Through the Hy-Vee website or mobile app, customers can create an account and start shopping. The service may also include options for curbside pickup or home delivery, depending on the specific location and availability. It is important to note that online availability and services may vary by store, so it is advisable for customers to check the current web page for their location to confirm what is offered. By utilizing the online shopping feature, Hy-Vee aims to enhance the shopping experience for its customers, making it easier to access the products they need when it is most convenient for them....

Can I order deli items and bakery products online?

Hy-Vee offers online ordering for a variety of products, including deli items and bakery products. Customers can browse the website However, availability may vary by location, so it is advisable to check the specific store's online inventory. Once items are selected, customers can arrange for pickup or delivery, depending on the services offered by their particular Hy-Vee store. For the most accurate and up-to-date information, including how to access the online ordering feature, it is best to visit the current Hy-Vee website directly. This ensures a smooth shopping experience tailored to individual preferences....

What are the delivery options for online orders?

Hy-Vee offers several delivery options for online orders to accommodate its customers' needs. One of the most popular services is Hy-Vee In addition to home delivery, customers can also choose curbside pickup. This option allows customers to shop online and schedule a time for their groceries to be brought directly to their vehicle upon arrival at the store. Curbside pickup is especially appealing for those who prefer to minimize contact or save time by avoiding the store altogether. For customers seeking immediate delivery, Hy-Vee partners with third-party delivery services that may offer same-day delivery for selected items, depending on location and availability. Customers can find information about these delivery options when placing their online orders or by visiting the Hy-Vee website. It is always a good idea to check the current web page for specific details regarding delivery fees, availability in specific areas, and any promotional offers that may be in place. Overall, Hy-Vee aims to provide flexibility and convenience through its various delivery and pickup options, ensuring that customers can access the products they need in a manner that suits their lifestyles....

What is the Hy-Vee Aisles Online shopping service?

The Hy-Vee Aisles Online shopping service is a convenient platform offered by Hy-Vee that allows customers to shop for groceries and One of the key benefits of the Aisles Online service is the ease of access to weekly sales and promotions, allowing shoppers to take advantage of current deals. Customers can filter products by category, brand, or dietary preferences, making it simpler to find specific items or to shop according to personal or family needs. Once a customer has completed their shopping, they have several options for receiving their items. They can choose to have their groceries delivered directly to their home or opt for curbside pickup, where staff members will bring the order right to their vehicle when they arrive at the store. This service is particularly beneficial for those with busy schedules, mobility concerns, or anyone seeking an efficient shopping experience. To use the Aisles Online shopping service, it is advisable to visit the Hy-Vee website, where one can find additional details, including service availability and any related fees. This online platform aims to streamline the grocery shopping process, ensuring that customers can access their essential items conveniently and efficiently....

Catering and Services

Does Hy-Vee offer catering services for events?

Yes, Hy-Vee offers catering services for a variety of events. They provide a wide selection of options to accommodate different occasions, Hy-Vee’s catering team is experienced and dedicated to delivering high-quality food and service. They can assist with planning the menu, providing serving staff if needed, and even help with setup and cleanup after the event. This makes it easier for hosts to focus on enjoying their gatherings without the stress of food preparation. For those interested in the catering services, it is advisable to check the most current options and availability on Hy-Vee’s official website or directly at their local store. There, you will find comprehensive information about their catering offerings, including pricing and the possibility of special requests....

Does Hy-Vee offer pharmacy delivery services?

Hy-Vee does provide pharmacy services to enhance convenience for its customers. Many Hy-Vee locations offer prescription delivery options, To access this delivery service, customers can typically place their orders through the Hy-Vee website or mobile app, or by contacting their local pharmacy directly. The availability of delivery services can vary by location, so it is a good idea to check the specific services offered at the nearest Hy-Vee pharmacy. Additionally, customers can find further details about pharmacy delivery on Hy-Vee's official website, including information regarding any fees that may apply and the process for signing up for this service....

Pharmacy

Can I refill my prescriptions at Hy-Vee pharmacies?

Yes, Hy-Vee pharmacies do offer prescription refills as part of their services. Customers can refilling their prescriptions in multiple...

What are the requirements for the Hy-Vee Fuel Saver program?

The Hy-Vee Fuel Saver program is designed to help customers save on fuel by earning discounts through purchases at Hy-Vee stores. To Typically, customers earn discounts based on specific items or promotions and can accumulate rewards over time. There may be particular products or brands that yield additional discounts, and these offers can change frequently, so it is beneficial for customers to stay updated on current deals. To redeem the accumulated Fuel Saver rewards, customers must present their Fuel Saver card or provide their phone number at participating fueling stations. It is important to note that there may be limitations on how long the rewards are valid, and discounts might vary by location. For the latest details and any specific terms associated with the program, interested individuals should refer to the current Hy-Vee website....

Payment Options

What is the Hy-Vee Fuel Saver program?

The Hy-Vee Fuel Saver program is a rewards initiative designed to help customers save money on fuel purchases at participating gas For example, customers earn discounts through various promotions, including purchasing specific products, making qualifying purchases, or engaging in special events. Once enough points have been accumulated, they can be redeemed at select fueling locations, where the discount will apply at the pump. The Fuel Saver program is integrated into Hy-Vee’s overall commitment to customer loyalty, which also includes various promotions, discounts, and rewards on groceries and other purchases. Customers can monitor their Fuel Saver points through their Hy-Vee account linked to their loyalty card or the Hy-Vee mobile application. For detailed information on how to participate or check the status of points, individuals can refer to the current Hy-Vee website, which offers resources and additional details related to the Fuel Saver program....

What payment options does Hy-Vee accept?

Hy-Vee accepts a variety of payment options to cater to the needs of its customers. Generally, customers can use major credit and debit...

Does Hy-Vee have a loyalty program?

Hy-Vee does indeed offer a loyalty program known as the Hy-Vee Fuel Saver + Perks program. This program allows customers to earn discounts In addition to fuel savings, the loyalty program often provides exclusive offers, promotions, and personalized deals tailored to the customer's shopping habits. To get started, customers can easily sign up for the program either in-store or through Hy-Vee’s website, where they can also access their account information and monitor their earnings. For those interested in exploring the full range of benefits or the specifics of the program, the current web page will provide the most up-to-date information and resources regarding Hy-Vee's loyalty offerings....

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