Hoveround Corporation Customer FAQ

In general, many power wheelchairs, including those offered by Hoveround Corporation, require a prescription to obtain coverage through Obtaining a prescription is important for ensuring that insurance reimbursement can occur, as most insurance plans will only cover the cost of a power wheelchair when a medical necessity is documented. The prescription process helps establish that a power wheelchair is an appropriate solution to address the mobility issues faced by the individual. It is recommended to check the specific requirements of the individual's insurance provider, as different plans may have various policies regarding power wheelchairs and the prescription process. For further information on Hoveround power wheelchairs and prescription requirements, one may consider visiting the current Hoveround website for more details on getting started....

The weight capacity of a Hoveround power wheelchair varies depending on the specific model. Generally, Hoveround wheelchairs are designed For those seeking additional details about specific models and their features, visiting the current web page dedicated to Hoveround products is advisable. This will provide comprehensive information on the various power wheelchairs available, as well as their specifications and suitable uses. In this way, individuals can make informed choices based on their needs and preferences. The website also typically offers a range of resources for understanding the full capabilities of different Hoveround models, ensuring the best fit for the user....

Yes, customers can customize their Hoveround power wheelchairs to suit their individual needs and preferences. Hoveround offers a range In addition to aesthetic choices, Hoveround provides various features that can be adjusted according to the user’s specific requirements. This may include different types of seating, safety features, and enhancements that improve maneuverability and accessibility. It is recommended to visit the Hoveround website or consult with a mobility specialist to learn more about the available options and determine which configurations best suit the circumstances. For the most accurate and up-to-date information, the Hoveround website features detailed descriptions of customization options and may provide additional resources regarding the customization process....

Yes, accessories and spare parts for Hoveround power wheelchairs are available. Hoveround offers a variety of accessories that can...

Hoveround offers a variety of colors and styles for their power wheelchairs, allowing users to choose a model that fits their personal In terms of styles, Hoveround power wheelchairs are designed for comfort and functionality. They feature various seating options, including supportive cushions and adjustable armrests, catering to different body types and user requirements. Hoveround power wheelchairs are also equipped with features such as turning radius capabilities, which make navigating tight spaces much easier. It is worth noting that choices may vary based on specific models and current availability. To view the most up-to-date selection of colors and styles for Hoveround power wheelchairs, a visit to the current Hoveround website can be beneficial. This will provide comprehensive information about the options available for each model, ensuring users can find the perfect fit for their mobility needs....

The ordering process for a Hoveround wheelchair is designed to be straightforward and user-friendly. First, it is essential for potential After selecting a model that fits their needs, customers will typically have the opportunity to consult with a Hoveround representative. This step can provide valuable information about different product options, pricing, and any available financing solutions. Representatives are trained to assist customers in choosing the wheelchair that best meets their specific requirements. Once customers are ready to proceed with their chosen model, they can place an order. This can usually be done by completing a formal order form, either online or over the phone. Payment details will also need to be provided at this stage. It is worth noting that Hoveround may require certain medical documentation, such as a prescription from a medical professional, especially if the wheelchair is covered by insurance. After placing the order, customers will receive confirmation along with an estimated delivery timeframe. It is important to stay informed about any updates related to the order status. For more details or specific questions regarding the ordering process, individuals may wish to visit hoveround.com to find the latest information or contact information. This ensures that customers receive accurate and timely assistance tailored to their needs....

Hoveround Corporation typically has a return policy that allows customers to return their power wheelchairs within a specific timeframe, It is also common for a restocking fee to apply, and there may be shipping fees for returning the product. Keep in mind that certain specially ordered items might not be eligible for return. For the most accurate and detailed return policy information, it is advisable to refer to the current webpage dedicated to returns and policies on the Hoveround website. This will provide the most concise guidance based on the latest information available. Always ensure that you are familiar with any conditions or requirements regarding your specific purchase to avoid any surprises....

Hoveround Corporation primarily offers the sale of power wheelchairs rather than rental options. Their focus is on providing customers It is advisable to visit the Hoveround website for additional information about their offerings, including any potential changes in their services or promotions related to mobility solutions. By checking their current webpage, individuals can stay informed about the latest developments and offerings that Hoveround may provide. If someone has specific questions or requires specialized advice, the Hoveround site is an excellent resource for finding contact information or other helpful insights....

Hoveround Corporation does provide financing options for purchasing their power wheelchairs, allowing customers to access the mobility It is also important to consider insurance coverage, as some individuals may be eligible for reimbursement through Medicare or other insurance providers, depending on their specific situation and the medical necessity of the wheelchair. For the most accurate and detailed information regarding financing options, it is advisable to visit the official Hoveround website, where potential customers can find resources related to financing, insurance claims, and other forms of assistance. This comprehensive approach helps individuals find the best solution for their mobility needs while staying within their budget....

Hoveround Corporation offers warranty coverage for their power wheelchairs, providing customers with peace of mind. Typically, the It is essential for users to review the warranty documentation provided with their purchase or consult the Hoveround website for detailed information about the specific warranty terms for their particular model. By doing this, customers can better understand what is covered, the duration of the warranty, and any steps they need to take if they require service under the warranty policy....

If your Hoveround experiences a malfunction, the first step is to determine the nature of the issue. Check for any obvious problems, In many cases, minor issues may be resolved by resetting the power or checking the user manual for troubleshooting advice. The user manual typically contains valuable information regarding common problems and solutions. If the problem persists and you cannot resolve it yourself, it may be necessary to seek professional assistance. Hoveround Corporation provides various support options, including detailed service guides and resources on their website. The website can direct you to the appropriate contacts or further assistance needed for more complicated repairs. By visiting hoveround.com, you can find more information regarding troubleshooting, servicing, and any potential warranty options that may apply to your specific model....

Regular maintenance of a Hoveround is essential to ensure its optimal performance and longevity. It is generally recommended to perform Users should also conduct a visual check of the seating and upholstery to ensure they remain in good condition and free of any rips or tears. If any problems are noticed, such as unusual noises or a decrease in performance, it is wise to address these issues sooner rather than later. The Hoveround website may provide additional resources, including user manuals and maintenance guidelines, which can greatly assist in ensuring that your Hoveround remains in excellent working condition....

Traveling with a Hoveround power wheelchair is definitely possible, but there are several factors to keep in mind to ensure a smooth Before traveling, it is advisable to familiarize oneself with the wheelchair's specifications, including its battery type, as this can affect travel logistics. Hoveround power wheelchairs typically use sealed lead-acid or lithium-ion batteries, and different airlines have different regulations regarding battery transport. In most cases, it is suggested to prepare a backup plan for charging your device once you reach your destination. When traveling by car, there may be additional considerations involving transport logistics, such as securing the wheelchair safely and ensuring that there is adequate space. It could also be helpful to research wheelchair-accessible facilities at both your destination and any stopovers along the way. Lastly, for the most safe and enjoyable travel experience, it may be beneficial to consult the Hoveround website for specific guidance or additional resources related to traveling with their mobility products....

The charging time for a Hoveround power wheelchair typically ranges from eight to twelve hours, depending on the specific model and It is also worth noting that charging practices can influence battery life. For example, if a user frequently charges the battery for shorter periods, it may lead to incomplete charges, which can ultimately diminish the battery's capacity over time. Therefore, it is advisable to take the time to charge the wheelchair fully whenever possible, especially if it has been used extensively. For anyone looking for specific charging instructions or details related to a particular model, the user manual is an excellent resource. Alternatively, visiting the official website can provide further information on battery care and maintenance to ensure that your Hoveround wheelchair remains in great working condition....