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Hotel Indigo Customer FAQ

Top Answers & How-to Guides

What is Hotel Indigo's Phone Number?

The question we are asked most often is about how to talk to Hotel Indigo customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does Hotel Indigo offer airport transportation services?

Hotel Indigo does not universally provide airport transportation services across all its locations. Services may vary depending on...
Ask any question you have about Hotel Indigo customer service, get an answer now.

Recent Hotel Indigo Customer Questions

How do I Cancel reservation for 5/11 and make reservation for 5/10.

To cancel and change your reservation at Hotel Indigo, you will need to access the booking through your confirmation email or directly on the hotel's website. Locate your booking and choose the option to cancel or modify your reservation. Follow the prompts to change the date from 5/11 to 5/10. Please note that changes are subject to room availability and any potential rate differences. Furthermore, pay attention to the hotel's cancellation policy because cancelling or changing your booking may involve a fee. If you booked through a third-party website, kindly contact them directly for changes or cancellations.
Asked May 8, 2024 2:25 PM

Help me with my Hotel Indigo customer service issue

Check-In/Out Information

What is the check-in and check-out time at Hotel Indigo?

The standard check-in time at Hotel Indigo is typically at 3:00 PM, while the check-out time is generally at 11:00 AM. However, it...

Is there a cancellation policy for hotel bookings?

Hotel Indigo has specific cancellation policies that can vary based on the reservation type, location, and terms of the booking. Generally, To find the most accurate information regarding cancellation policies for a specific Hotel Indigo property, it is advisable to visit the current web page for that location, as policies may vary and are subject to change. Additionally, this information can be crucial for planning any travel arrangements, ensuring a smooth and hassle-free experience....

Pets and Special Requests

Are pets allowed at Hotel Indigo?

Hotel Indigo has a pet-friendly policy, which varies by location. Generally, many Hotel Indigo properties welcome pets, allowing guests...

Can I make special requests for my room?

Hotel Indigo understands that guests may have special requests to enhance their stay. While specific requests are subject to availability,...

Parking and Transportation

Is there parking available at the hotel?

Hotel Indigo typically offers parking options, but the availability and specifics can vary by location. Many Hotel Indigo properties...

Does Hotel Indigo offer airport transportation services?

Hotel Indigo does not universally provide airport transportation services across all its locations. Services may vary depending on...

Amenities and Services

What amenities are offered at Hotel Indigo?

Hotel Indigo provides a unique selection of amenities that create a comfortable and enjoyable stay for its guests. Typically, you can Many Hotel Indigo properties feature on-site dining options, which may include a restaurant or bar that serves locally inspired cuisine and crafted beverages. This focus on local flavors often extends to the breakfast offerings as well. In addition, guests may benefit from fitness centers that allow them to keep up with their workout routines while traveling. Moreover, many locations provide additional amenities such as business centers, meeting spaces, and event facilities, making them suitable for both leisure and business travelers. Other commonly available services might include laundry facilities, valet parking, and pet-friendly options, though these can vary by location. For specific amenities offered at a particular Hotel Indigo property, it is advisable to check the hotel's current web page as amenities can differ from one location to another, and this will provide the most accurate and detailed information. Hotel Indigo aims to create a distinctive and individualized experience that resonates with the character of its surroundings....

Is there a gym or fitness center at the hotel?

Hotel Indigo properties typically do offer gym or fitness center facilities, as they generally aim to provide a well-rounded experience...

Does Hotel Indigo provide free Wi-Fi?

Hotel Indigo typically offers complimentary Wi-Fi to guests as part of their amenities. This allows guests to stay connected while...

Do the rooms have a minibar?

Hotel Indigo properties often feature a variety of room amenities, and minibars can be part of the offerings at certain locations....

Is breakfast included in the room rate?

Hotel Indigo typically offers various packages that may include breakfast, but it can vary by location and the specific rate chosen...

Are there any restaurants or dining options within the hotel?

Hotel Indigo properties typically offer a variety of dining options that cater to the diverse tastes of their guests. Most locations The dining options at Hotel Indigo may include themed restaurant concepts that emphasize fresh, seasonal ingredients and locally sourced products. This commitment to local sourcing allows guests to experience authentic regional cuisine, which can be a delightful way to immerse oneself in the area during a stay. In addition to the main restaurant, some Hotel Indigo locations may have a lounge or bar area where guests can unwind with drinks or light fare. Furthermore, many Hotel Indigo properties are conveniently located near vibrant neighborhoods or city centers that feature an array of additional dining choices. Guests can explore local restaurants, cafés, and eateries to discover more about the culinary landscape of their travel destination. To find specific dining options available at a particular Hotel Indigo location, it may be beneficial to visit the hotel’s website or check their current web page for more detailed information on dining experiences offered at that specific property....
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