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Homejoy Customer FAQ

Top Answers & How-to Guides

What is Homejoy's Phone Number?

The question we are asked most often is about how to talk to Homejoy customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you have a satisfaction guarantee?

Homejoy is committed to providing quality services to its customers, and they understand the importance of satisfaction. While specific...
Ask any question you have about Homejoy customer service, get an answer now.

Services Offered

What are the cleaning methods used by Home Joy?

Homejoy employs various cleaning methods designed to cater to different cleaning needs and preferences of its customers. These methods The company emphasizes the use of environmentally friendly cleaning products that are safe for both families and pets. This commitment to sustainability not only supports a healthier living environment but also aligns with the growing demand for green cleaning solutions. Additionally, Homejoy may customize their cleaning methods based on specific requests from clients, taking into account the unique aspects of each home. Their rigorous training ensures that all cleaning practices are performed efficiently and effectively. For more detailed information about the specific cleaning methods and the services offered, customers may wish to refer to the Homejoy website, which provides up-to-date information and resources....

Can I schedule recurring cleaning services?

Homejoy typically offers the option to schedule recurring cleaning services, which can be a convenient solution for maintaining a clean...

Policies and Guarantees

What should I do if I need to reschedule my appointment?

If you need to reschedule an appointment with Homejoy, the process is typically straightforward. First, it is advisable to visit the Generally, customers may be able to log into their accounts and manage appointments directly from there. It is important to reschedule as soon as possible to secure a new time that works for you, as availability may vary. Additionally, if you have received any confirmation emails or messages regarding your appointment, they often contain links or contact information for customer support. Looking through any such correspondence may provide a convenient way to address your needs. Remember that policies regarding rescheduling, including any potential fees, may vary depending on the situation and location, so it is wise to review all pertinent information before proceeding....

Do you have a satisfaction guarantee?

Homejoy is committed to providing quality services to its customers, and they understand the importance of satisfaction. While specific...

Help me with my Homejoy customer service issue

Ask any question you have about Homejoy customer service. We will do our best to get you answers right away.
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