Hawaiian Airlines Customer FAQ

We have put together an article here that will help you to redeem your frequent flyer miles so that you can take your trip.

This short article will assist you with the steps and information needed in order to begin earning frequent flyer miles on your trips...

Hawaiian Airlines offers several ways for travelers to earn frequent flyer miles through its HawaiianMiles program. First, members Members can also earn miles when using services from hotel partners, rental car companies, and other travel-related businesses. For those who prefer everyday purchases, Hawaiian Airlines has partnered with several credit card companies, allowing members to earn HawaiianMiles on their regular spending. It is important for travelers to ensure that their HawaiianMiles account is linked to their bookings and purchases to successfully accumulate miles. For additional information on earning and redeeming miles, as well as details on partner programs, it may be helpful to refer to the official Hawaiian Airlines website....

Being chosen can be an honor and a privilege in many cases, but not when you get bumped off a flight. Luckily, there are ways to decrease...

This article discusses what you should do if you have been bumped from a flight booked with Hawaiian Airlines. The US Department of...

This article discusses what you should do if you have suffered losses due to a delayed flight book with Hawaiian Airlines. The airline's...

Learn what to do when your flight is delayed with Hawaiian Airlines and if it's possible to get compensated for your inconvenience....

Hawaiian airline travellers who are faced with a cancelled flight have a few different options they can utilize. They can opt to receive...

Travellers that require wheelchair accommodations can call Hawaiian airlines directly to request these accommodations or they can visit...

Hawaiian Airlines has specific guidelines regarding children traveling. For children under the age of 18, it is generally not required For unaccompanied minors traveling with Hawaiian Airlines, there are specific procedures to ensure their safety and comfort during the journey. It is important to review these policies on the current Hawaiian Airlines website, as they may contain detailed information about required documentation and services available for unaccompanied minors. Travelers should also be aware that for international flights, children may require a valid passport and any necessary visas, depending on the destination. Checking the latest travel requirements is always a good practice before planning a trip....

Hawaiian Airlines has specific policies regarding pets and service animals that travelers should be aware of before planning their In terms of traveling with pets, Hawaiian Airlines allows pets to fly in the cabin or as checked baggage, depending on the size and weight of the animal. Pets in the cabin must be in an approved carrier that fits under the seat. The airline typically imposes specific restrictions on the number of pets allowed in the cabin, so it is advisable to check current guidelines regarding reservations. Those interested in Hawaiian Airlines' pet policy should consult their official website for the most accurate and up-to-date information, including any additional fees and health requirements for pets traveling to Hawaii....

Hawaiian Airlines has a supportive policy in place for pregnant passengers, recognizing the importance of comfort and safety during It is often recommended that pregnant passengers consult their healthcare provider prior to traveling to ensure that it is safe for them to fly, particularly during the later stages of pregnancy. While Hawaiian Airlines does not require a medical certificate for pregnant travelers in most situations, it may be prudent for those experiencing complications or for women traveling after the thirty-second week to carry a medical release note. For detailed and specific information regarding travel conditions, restrictions, or any potential updates to the policy, it is best to refer to the official Hawaiian Airlines website....

If you feel you have been charged in error or overcharged by Hawaiian airlines, you can reach out or dispute these charges in many...

We are going to show you know how you can cancel your Hawaiian Airlines flight in a very straightforward manner. You will first want...

Passengers can get a refund for an inflight charge from Hawaiian Airlines. The refunds are issued through the accounting office. First,...

Hawaiian Airlines has a refund policy that generally applies to canceled flights based on various circumstances, including the reason For flights that have been significantly delayed or canceled, passengers are encouraged to check the specific terms associated with their fare type. In situations where customers choose to cancel their own flights, the policy varies. For non-refundable tickets, customers may not receive a full refund, but they might qualify for a travel credit that can be used towards future purchases. It is important for passengers to examine the current policy directly on Hawaiian Airlines’ official website, as this information can change depending on their operational circumstances and applicable laws. Additionally, there may be specific details regarding how refunds are processed and the timelines involved, so reviewing the website will provide the most accurate and comprehensive information....

Finding some or all your checked baggage missing or lost when you arrive at your destination is among the most inconvenient situations...

This article talks about what to do if the baggage or the items in it that you had checked with Hawaiian Airlines has been damaged...

Hawaiian Airlines allows passengers to bring one carry-on bag and one personal item on board. The maximum dimensions for the carry-on The personal item may include items such as a purse, laptop bag, or a small backpack. The dimensions for the personal item should be smaller than those of the carry-on bag, allowing it to fit under the seat in front of you. It is advisable for passengers to check the most current information regarding baggage policies directly on Hawaiian Airlines' official website. Baggage policies can vary by route or fare class, and it is always good to stay informed about any changes and additional fees that may apply for excess baggage....

Hawaiian Airlines has specific policies regarding checked baggage fees, which can vary depending on factors such as the destination It is always wise to check the most current baggage policies before traveling, as they are subject to change. Passengers can find detailed information about checked baggage fees on Hawaiian Airlines' official website. By reviewing the policies there, travelers can ensure they are aware of any applicable fees and can plan accordingly for their journey....

To book a flight with Hawaiian Airlines, you will want to know if you are booking as a solo flight, or as part of a vacation package....

This article discuses what to do if you made an error booking your Hawaiian Airlines flight. Instructions for changing your itinerary...

Customers can change Hawaiian Airlines flight by following the given instructions above. The tips above help you choose your preferred...

This short article will assist you with the steps you will need to follow if you have booked a flight reservation with Hawaiian Airlines...

Once a customer has checked in for a Hawaiian Airlines flight, it is generally more challenging to make changes to their itinerary. However, certain changes might require contacting a Hawaiian Airlines representative or visiting the airline's service desk at the airport, especially if the changes are significant. It is important to note that fees or fare differences may apply, depending on the original ticket conditions. For the most accurate and detailed information, including any current policies or procedures regarding changes after check-in, it is always a good idea to refer to the airline's official website....

Your KTIN number is your known traveller number and is recognized by the TSA. This number can be added to your Hawaiian airline ticket...

This article describes what you should do if you missed a connection on your Hawaiian Airlines flight itinerary. A description of what...

Flyers can upgrade their seats to business or first class on Hawaiian Airlines by using any of the listed methods above. You can contact...

Hawaiian Airlines does allow passengers to bring their own food and non-alcoholic beverages on board flights. This can be a convenient In addition, while passengers have the freedom to bring their own food and drinks, they should be considerate of fellow travelers when it comes to the choice of items. Strongly scented foods may be less appreciated in close quarters. Hawaiian Airlines also provides in-flight meals and snacks for purchase on certain flights, which can be an alternative for those who prefer not to pack their own refreshments. For further details, it is advisable to refer to the specific guidelines on the Hawaiian Airlines website before traveling....

Hawaiian Airlines accepts a variety of payment methods to accommodate travelers. Customers can use major credit cards, such as Visa,...

Hawaii is a state of the United States, so traveling to Hawaii does not require a visa for United States citizens. However, international...

Hawaiian Airlines offers a variety of payment options for customers booking flights. Travelers can use major credit cards such as Visa, For extra convenience, travelers can access the option to pay using PayPal when booking flights through the official website. It is essential for customers to ensure that their chosen payment method is valid and has sufficient funds before completing their transactions. To explore the most current and detailed payment options available, it is advisable to visit the official Hawaiian Airlines website, as they may update their policies or introduce new payment methods from time to time....

Hawaiian Airlines places a high priority on the health and safety of its passengers and crew. To ensure a safe flying experience, the Additionally, Hawaiian Airlines has upgraded its air filtration systems on board, using high-efficiency particulate air (HEPA) filters that capture 99.9 percent of airborne particles, thereby providing a cleaner cabin environment. Passengers are also encouraged to wear face masks during their flight, in accordance with any applicable health guidelines. Moreover, the airline promotes physical distancing whenever feasible during boarding and deplaning processes. Hawaiian Airlines regularly updates its health and safety protocols based on evolving public health guidelines, so it is recommended to check the airline's website for the most current information regarding safety measures on specific flights. By prioritizing these health and safety initiatives, Hawaiian Airlines aims to create a comfortable and secure travel experience for everyone on board....

To redeem travel credits with Hawaiian Airlines, the process is relatively straightforward. First, it is important to log in to your If you encounter any issues or require further assistance while trying to redeem your credits, it may be helpful to check the current information on Hawaiian Airlines' website for additional guidance or options....