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Guaranty Bank Customer FAQ

Top Answers & How-to Guides

What is Guaranty Bank's Phone Number?

The question we are asked most often is about how to talk to Guaranty Bank customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I access my account online?

Yes, customers of Guaranty Bank can access their accounts online through the bank's online banking platform. This service typically...

What types of accounts does Guaranty Bank provide?

Guaranty Bank offers a diverse range of financial products designed to meet the varying needs of its customers. For personal banking, Savings accounts are designed for individuals looking to save money while earning interest on their deposits. These accounts often have a tiered interest structure, allowing customers to earn more as their balance grows. Money market accounts, on the other hand, usually offer higher interest rates than traditional savings accounts and provide certain check-writing and debit card capabilities, while also requiring a higher minimum balance. For business customers, Guaranty Bank typically offers business checking accounts, savings accounts, and various merchant services. Business checking accounts often include features tailored to the needs of entrepreneurs, such as online banking tools, expense tracking, and the ability to manage payroll. Guaranty Bank may also provide certificates of deposit, which allow customers to lock in interest rates for a specified term. Each type of account has its own features and benefits, which can cater to different financial goals. For specific information or to explore current account options, individuals may consider visiting Guaranty Bank’s official website, where they can find detailed descriptions of available accounts and any applicable terms and conditions....
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Banking Services

What services does Guaranty Bank offer?

Guaranty Bank provides a range of financial services designed to meet the diverse needs of its customers. These services generally In addition to traditional banking services, Guaranty Bank also provides business banking solutions, which may include business checking and savings accounts, commercial loans, and cash management services. This allows businesses to efficiently manage their finances and access necessary capital. Furthermore, Guaranty Bank typically offers online and mobile banking services, enabling customers to conduct transactions and manage their accounts conveniently from their devices. Access to financial tools and resources for budgeting and financial planning may also be part of the offerings. For a complete and detailed overview of all available services, it is recommended to explore the current web page of Guaranty Bank, where this information can be found along with any updates or changes....

What types of accounts does Guaranty Bank provide?

Guaranty Bank offers a diverse range of financial products designed to meet the varying needs of its customers. For personal banking, Savings accounts are designed for individuals looking to save money while earning interest on their deposits. These accounts often have a tiered interest structure, allowing customers to earn more as their balance grows. Money market accounts, on the other hand, usually offer higher interest rates than traditional savings accounts and provide certain check-writing and debit card capabilities, while also requiring a higher minimum balance. For business customers, Guaranty Bank typically offers business checking accounts, savings accounts, and various merchant services. Business checking accounts often include features tailored to the needs of entrepreneurs, such as online banking tools, expense tracking, and the ability to manage payroll. Guaranty Bank may also provide certificates of deposit, which allow customers to lock in interest rates for a specified term. Each type of account has its own features and benefits, which can cater to different financial goals. For specific information or to explore current account options, individuals may consider visiting Guaranty Bank’s official website, where they can find detailed descriptions of available accounts and any applicable terms and conditions....

Does Guaranty Bank offer mobile banking services?

Yes, Guaranty Bank does offer mobile banking services to meet the modern banking needs of its customers. Through their mobile banking...

Does Guaranty Bank offer online bill payment services?

Guaranty Bank does indeed offer online bill payment services as part of its banking solutions. This feature allows customers to conveniently...

Branch Information

Where are the branches of Guaranty Bank located?

Guaranty Bank operates a network of branches across various states, primarily focused on providing financial services to local communities....

What are the banking hours of Guaranty Bank?

Guaranty Bank typically maintains regular banking hours that vary by location. Generally, many branch locations are open from Monday It is important to note that these hours may vary based on the specific branch or any holiday schedules. For precise information regarding the banking hours of a particular branch, it is advisable to visit the official website, where current details about locations and hours can be found. This will ensure you have the most accurate and up-to-date information for your convenience....

Account Management

Can I access my account online?

Yes, customers of Guaranty Bank can access their accounts online through the bank's online banking platform. This service typically...

Can I transfer funds between my Guaranty Bank accounts?

Yes, customers of Guaranty Bank can generally transfer funds between their accounts. This can typically be done through the online...

How do I set up alerts for my Guaranty Bank accounts?

To set up alerts for Guaranty Bank accounts, customers typically have a convenient option through their online banking platform or After selecting the desired alerts, customers often have the option to specify how they would like to receive these notifications, such as via email or mobile text message. It is also advisable to review the alert frequency and customize it to suit personal preferences. In addition, Guaranty Bank may provide helpful resources and detailed instructions on their official website. If you are unable to find specific guidance, the contact information available on the current web page will assist with any additional questions regarding setting up alerts. This service can be instrumental in managing finances and staying informed about account activities....

Are there any limits on transactions for Guaranty Bank accounts?

Guaranty Bank has specific transaction limits that may vary depending on the type of account. For example, checking accounts may allow In addition to standard limits, Guaranty Bank may impose their own additional restrictions based on account type, balance, or customer relationship. These could be related to potential fees that might apply when limits are exceeded. It is also important to consider that business accounts may follow different guidelines compared to personal accounts. To get precise information regarding specific transaction limits for individual accounts, one should refer to the official Guaranty Bank website or contact their customer service directly for the most current details and any recent updates on terms and conditions....

How can I order checks through Guaranty Bank?

To order checks through Guaranty Bank, customers typically have a few options available to them. One common method is to use the online Another option could be to visit a local branch of Guaranty Bank, where staff members can assist customers with their check orders. They can provide information about the different styles available and any specific requirements that might be necessary for ordering. In addition, some customers prefer to place their orders over the phone, so checking the bank's official website for the appropriate contact information would be beneficial for those who want to explore this option. Overall, customers should feel confident that ordering checks is a straightforward process through Guaranty Bank....

Fees and Transactions

Is there a fee for using Guaranty Bank ATMs?

When it comes to fees associated with using Guaranty Bank ATMs, it is important to note that Guaranty Bank generally does not charge To gain the most accurate and up-to-date information regarding ATM fees, it is advisable to refer to Guaranty Bank's official website or any documentation that customers may have received upon opening their accounts. Guaranty Bank also provides resources to help customers locate fee-free ATMs, so checking their website may prove beneficial for those seeking convenience and cost savings while using ATM services....

What is the process for reporting a lost or stolen Guaranty Bank card?

If a customer discovers that their Guaranty Bank card is lost or stolen, it is important to take prompt action to protect their account Once the customer contacts the bank, they will usually be asked to verify their identity to ensure the security of their account. This may involve providing personal information such as their full name, Social Security number, or account number. After verification, the representative will assist in blocking the lost or stolen card to prevent unauthorized transactions. Following this immediate action, a replacement card can typically be ordered. The new card generally arrives within a few business days, and customers may receive instructions on how to activate it securely upon arrival. For more details specific to Guaranty Bank, including the contact information and further steps, it is advisable to review their current website....

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