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Goedekers.com Customer FAQ

Top Answers & How-to Guides

What is Goedekers.com's Phone Number?

The question we are asked most often is about how to talk to Goedekers.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is your privacy policy?

Goedekers.com takes customer privacy very seriously and has implemented policies to ensure that personal information is handled in Customer data is typically used to process orders, improve service quality, provide support, and communicate important updates, including promotions and new products. It may also be utilized for statistical and analytical purposes to enhance user experience on the website. Moreover, Goedekers.com is committed to protecting customer information from unauthorized access, maintaining robust security protocols to safeguard data. The privacy policy should clarify that personal information will not be sold or shared with third parties without consent, except as required by law. Customers can usually find the complete privacy policy directly on the Goedekers.com website, which provides specific details regarding data handling practices, customer rights, and how to exercise those rights. It is always advisable to review the privacy policy whenever engaging with a website, as any updates or changes will be documented there. For more information related to privacy concerns, customers may wish to refer to the specific web page dedicated to this topic....
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Recent Goedekers.com Customer Questions

What is the warranty company that Goedeker’s used for extended warranties?

Goedeker's uses a company called Warrantech for providing their extended warranties. Warrantech is a leading global provider of warranty products and administrative services. It's known for customer service, technology, and client satisfaction.
Asked Jun 3, 2024 7:24 PM

Help me with my Goedekers.com customer service issue

Ordering and Payments

What payment methods do you accept?

Goedekers.com offers a variety of payment methods to accommodate the preferences of its customers. Typically, shoppers can pay using Moreover, Goedekers may also accept payments through popular digital wallets, providing a convenient solution for online transactions. For specific information regarding accepted payment methods, users are encouraged to check the information available on the current web page of Goedekers.com, as payment options can change based on promotions or updates to the website. Overall, Goedekers aims to ensure that the checkout process is as smooth and accessible as possible for its customers, allowing them to choose a method that suits them best. As always, it is advisable for customers to verify the latest details directly from the website before completing their purchases....
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Do you offer financing options?

Goedekers.com does provide financing options to help customers make their appliance purchases more manageable. They usually partner...
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Can I cancel or change my order?

Customers who wish to cancel or change their order with Goedekers.com should be aware that the ability to do so depends on the status...
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Are there any additional fees or taxes?

Goedekers.com typically provides transparent pricing on its website, but whether there are additional fees or taxes can depend on various...
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Returns and Warranties

What is your return policy?

Goedekers.com has a clear return policy designed to provide customers with a fair and straightforward process for returning products. In addition to ensuring that items are returned in proper condition, customers are often required to initiate the return request by reaching out to the company. This process typically involves obtaining a return authorization number, which can help streamline the return procedure. Customers should also be aware that there may be fees associated with returning items, particularly if the return is due to a change of mind rather than a product defect. Furthermore, certain categories of products, such as custom items or appliances that have been specially ordered, might have different return conditions or may not be eligible for return at all. Due to these potential exceptions, it is advisable for customers to carefully review the specific return policy details as found on the Goedekers.com website. For the most accurate and up-to-date information regarding the return policy and any associated guidelines or conditions, customers should refer directly to the return policy section on Goedekers.com....
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What is your price match guarantee?

Goedekers.com offers a price match guarantee to ensure that customers receive the best value for their purchases. This commitment means To take advantage of the price match guarantee, customers typically need to provide proof of the competitor's lower price. This might include a current advertisement, a quote, or a link to the item on the competitor's website. The guarantee usually applies only to identical items, so it is essential to ensure that the specifications, model numbers, and warranty terms are the same when comparing prices. It is advisable for customers to check the specific terms and conditions related to the price match guarantee, as there may be certain exclusions or limitations. For the most accurate and up-to-date information, including how to submit a price match request, customers may want to visit the Goedekers website and look for details regarding this policy. This ensures that the information received is relevant and timely....
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Can I purchase extended warranties?

Goedekers.com offers options for extended warranties on many of the products available for purchase. Extended warranties can provide Customers should often find information regarding extended warranties on the product pages or in the checkout process. It is advisable to carefully read the warranty options available for specific items to determine which best fits individual needs. For the most accurate and up-to-date information about extended warranty options, potential buyers can refer to the relevant sections on the Goedekers.com website....
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Shipping and Delivery

Can I track my order?

Goedekers.com provides options for customers to track their orders once they have been placed. Typically, customers receive a tracking In addition, customers may log into their account on Goedekers.com to access order details, which can include tracking information. If one does not have an account, order details may also be available through the order confirmation email. For the most accurate and up-to-date tracking information, it is advisable to visit the website directly, where one can find specific instructions and potential links to the order tracking system. This should provide everything needed to keep track of an order effectively....
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How long does shipping take?

Shipping times for products from Goedekers.com can vary based on several factors, including the type of product, the shipping method...
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Do you offer international shipping?

Goedekers.com primarily focuses on providing services and shipping within the continental United States. International shipping is...
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Installation and Services

Do you offer installation services?

Goedekers.com primarily focuses on providing a wide selection of appliances and home products for customers. However, the availability...
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What is your privacy policy?

Goedekers.com takes customer privacy very seriously and has implemented policies to ensure that personal information is handled in Customer data is typically used to process orders, improve service quality, provide support, and communicate important updates, including promotions and new products. It may also be utilized for statistical and analytical purposes to enhance user experience on the website. Moreover, Goedekers.com is committed to protecting customer information from unauthorized access, maintaining robust security protocols to safeguard data. The privacy policy should clarify that personal information will not be sold or shared with third parties without consent, except as required by law. Customers can usually find the complete privacy policy directly on the Goedekers.com website, which provides specific details regarding data handling practices, customer rights, and how to exercise those rights. It is always advisable to review the privacy policy whenever engaging with a website, as any updates or changes will be documented there. For more information related to privacy concerns, customers may wish to refer to the specific web page dedicated to this topic....
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We look to the Goedekers.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Goedekers.com issues reported to GetHuman
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