What is the return policy for furniture?
Furniture Crate has a return policy designed to ensure customer satisfaction while providing guidelines for returns and exchanges.
To qualify for a return, furniture items usually need to be in their original condition, which means they should be unused and still in the original packaging if possible. In some cases, customers may need to provide proof of purchase, like an order receipt or confirmation email, to facilitate the return process. It is also important to highlight that certain items, such as custom-made or special order products, may have different return eligibility, often depending on the specifics outlined during the purchase.
When returning items, customers might be responsible for the return shipping costs, unless the return is due to a defect or error on the part of Furniture Crate. Furthermore, customers should consult the current web page for any specific details, potential restocking fees, or instructions on how to initiate the return process.
Overall, it is advisable for customers to carefully read through the return policy information on the Furniture Crate website to ensure they understand all conditions and procedures. This will help facilitate a smooth return experience....
What is your policy for damaged items upon delivery?
Furniturecrate.com takes great care to ensure that all products are delivered in excellent condition. However, in the unfortunate event
If damage is discovered after the delivery has been accepted, customers are generally advised to take photographs of the damaged product and the packaging. These photographs can serve as important documentation when reporting the issue. Furniturecrate.com typically has procedures for handling damaged items that may involve submitting a claim or request for replacement. It is always a good idea for customers to refer to the specific terms and conditions provided on the website for the most accurate and up-to-date information regarding their policies on damaged items. Checking the current web page is recommended for any additional details or procedures that may apply....