Updated

Frigidaire Customer FAQ

Top Answers & How-to Guides

What is Frigidaire's Phone Number?

The question we are asked most often is about how to talk to Frigidaire customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Where can I find troubleshooting tips for my Frigidaire appliance?

For troubleshooting tips related to Frigidaire appliances, the best starting point is the official Frigidaire website. There, users Additionally, the website often provides downloadable manuals for appliances, which can be vital resources when troubleshooting issues. These manuals usually contain step-by-step instructions and troubleshooting charts that can assist users in diagnosing and fixing minor problems. In case users do not find the information they need, there may also be links to other resources or contact information on the website for obtaining further assistance. It is encouraged to explore the current Frigidaire web page for these valuable resources and information tailored specifically for their appliances....
Ask any question you have about Frigidaire customer service, get an answer now.

Recent Frigidaire Customer Questions

how to reset temperature in upright freezer

To reset the temperature in your Frigidaire upright freezer, locate the temperature control dial or digital display inside the freezer. For models with a dial, turn it to the desired temperature setting. For digital displays, press the appropriate buttons to adjust the temperature settings. Wait 24 hours for the temperature to stabilize after making adjustments. Always consult your specific model's manual for precise instructions.
Asked Oct 27, 2025 10:30 PM

We had our new Frigidaire refrigerator delivered today. It is showing an error code on the inside door and a CE code. How do we correct this problem?

The CE error code on your Frigidaire refrigerator typically indicates a communication error, often related to the control board or wiring. To correct this issue, try unplugging the refrigerator for about five minutes to reset the system. Once plugged back in, check to see if the error code has cleared. If the issue persists, refer to the user manual for additional troubleshooting steps or consider professional service, as it may require expert attention.
Asked Aug 11, 2025 11:02 PM

How do I have a charge from Frigidaire on my Mastercard removed for a product I never ordered.

We recommend checking your recent transactions for any potential errors. If you believe the charge is incorrect, it's advisable to contact your financial institution to dispute the charge. They can provide guidance on the next steps to take for resolving unauthorized transactions. For specific inquiries about your account, please refer to the contact information available on this page.
Asked Feb 28, 2025 5:24 PM

Does the ice maker turn off when the bin is full?

Yes, the ice maker in a Frigidaire appliance is designed to turn off automatically when the ice bin is full.
Asked Jul 16, 2024 6:36 PM

blowing warm air -- window unit can it be repaired FFRE0833U1 HK80232025

Yes, a window unit that is blowing warm air can often be repaired. Common issues include dirty filters, low refrigerant, or problems with the thermostat. For model FFRE0833U1, you might want to check these areas. If the unit is still under warranty, you should consider professional repair services.
Asked Jun 21, 2024 11:46 AM

Help me with my Frigidaire customer service issue

Product Information

Where can I find the model number of my Frigidaire appliance?

Finding the model number of a Frigidaire appliance is quite straightforward, and it is important for troubleshooting or when purchasing For refrigerators, the model number can generally be found on the inside wall of the refrigerator section, often near the food storage shelves. In some models, it may also be located on the ceiling of the fridge compartment or on the side wall when you open the door. For ovens or ranges, the model number is usually found on the frame behind the oven door or on the side edges of the cooktop. For dishwashers, you may find it on the door at the edge, or sometimes on the side panel once the door is opened. If you are looking for the model number of a washer or dryer, check the door frame or the inside of the door. If you need to ensure you are looking in the right place, Frigidaire's website offers detailed guides on where to locate these numbers, providing a visual reference that can be quite helpful....

What is the warranty period for Frigidaire appliances?

Frigidaire typically offers a limited warranty for their appliances that covers parts and labor for a specific duration. Generally,...

What is the energy efficiency rating of Frigidaire appliances?

Frigidaire appliances are known for their focus on energy efficiency, which is an important aspect of their design and engineering. When selecting a Frigidaire appliance, customers can find detailed energy information in the product specifications available on the current website. This includes the estimated annual energy cost and other relevant performance metrics. It is helpful to compare these ratings when looking for ways to improve energy savings in your home. For the most accurate and up-to-date information regarding specific models and their energy performance, consulting the Frigidaire website will provide comprehensive data....

Do Frigidaire appliances come with a user manual?

Yes, Frigidaire appliances typically come with a user manual. Each manual is designed to provide essential information about the appliance,...

Do Frigidaire appliances come with a user manual?

Yes, Frigidaire appliances typically come with a user manual. Each manual is designed to provide essential information about the appliance,...

Buying and Returns

Where can I purchase genuine Frigidaire replacement parts?

Genuine Frigidaire replacement parts can be conveniently purchased through several channels. One primary option is the official Frigidaire Additionally, many authorized appliance parts retailers and home improvement stores also stock genuine Frigidaire replacement parts. These retailers may include well-known chains that have a focus on home appliances, making it easier for customers to find the parts they need in person or online. Moreover, it is also beneficial to check with local appliance repair businesses, as they often have access to genuine parts or can help order them if necessary. For the most accurate and updated information regarding availability and purchasing options, it is helpful to visit the relevant section of the Frigidaire website....

What payment methods are accepted on the Frigidaire website?

Frigidaire's website typically accepts several payment methods to accommodate a variety of customers. Commonly accepted payment options...

Can I return or exchange a Frigidaire appliance if I am not satisfied?

Frigidaire generally understands that customers may sometimes be dissatisfied with their purchases. However, the specific return or Frigidaire appliances may also have manufacturer warranties that cover certain defects or issues, which could further guide a customer in making decisions about returns or exchanges. If a customer feels their appliance is not functioning as it should, it could be beneficial to consult the warranty terms. To obtain precise details about the return or exchange process, it is advisable to refer to the retailer's specific terms and conditions or look for current details on the Frigidaire website. This will help ensure that a customer has the most accurate and relevant information regarding their specific situation....

Are there any discounts or promotions currently available for Frigidaire appliances?

Frigidaire frequently offers various discounts and promotions on its appliances throughout the year, especially during major holidays...

Installation and Maintenance

Can I install Frigidaire appliances myself, or do I need professional installation?

Frigidaire appliances can often be installed by the user, but whether professional installation is necessary depends on the specific However, larger appliances, such as ranges or wall ovens, or those requiring complex plumbing or electrical connections may benefit from professional installation to ensure compliance with safety standards and local regulations. Additionally, certain warranties may stipulate that professional installation is required to maintain coverage, so it is wise to review the warranty terms for the specific appliance being installed. For customers uncertain about the installation process or who may encounter complications, consulting the current resources on frigidaire.com or their installation guides can provide valuable information. Ultimately, evaluating one's own skills and comfort level with such tasks is essential in deciding if professional help is necessary....

What should I do if my Frigidaire appliance is malfunctioning?

If a Frigidaire appliance is malfunctioning, it is important to first identify the specific issue to determine the best course of action. If the problem is related to power, ensure that the appliance is properly plugged in and that there are no tripped circuit breakers. For issues involving temperature, inspect settings and ensure the appliance is not overstuffed, as this can impact efficiency. If these initial steps do not resolve the problem, it may be necessary to conduct further troubleshooting. Online resources such as the Frigidaire website may provide additional guidance based on the specific model and issue. For persistent or complex malfunctions, professional assistance may be required. At this point, contacting a qualified technician is advisable. For warranty-related concerns or inquiries about repair services, checking the Frigidaire website can provide contact details and further support options. It is always best to utilize official sources for accurate guidance specific to the appliance in question....

Are there any energy-saving tips for using Frigidaire appliances?

Frigidaire appliances are designed with efficiency in mind, and there are several energy-saving tips you can follow to maximize their First, it is important to regularly maintain your appliances. Keeping refrigerator coils clean and free from dust can improve efficiency. Additionally, ensure that the door seals on refrigerators and ovens are airtight. This prevents cold or hot air from escaping, which can lead to higher energy use. When using your oven, try to avoid opening the door often, as this allows heat to escape. Consider using the convection feature, if available, as this circulates air for more efficient cooking. For laundry appliances, washing with cold water can save energy, as heating water consumes significant amounts of electricity. Full loads are also more efficient, so wait until your washer or dryer is full before running a cycle. It can also be beneficial to use energy-saving settings if your appliances are equipped with them. These settings are specifically designed to reduce energy usage. Lastly, consider checking the Frigidaire website for specific energy tips related to your particular model, as they may provide additional guidance tailored to your appliance....

Where can I find troubleshooting tips for my Frigidaire appliance?

For troubleshooting tips related to Frigidaire appliances, the best starting point is the official Frigidaire website. There, users Additionally, the website often provides downloadable manuals for appliances, which can be vital resources when troubleshooting issues. These manuals usually contain step-by-step instructions and troubleshooting charts that can assist users in diagnosing and fixing minor problems. In case users do not find the information they need, there may also be links to other resources or contact information on the website for obtaining further assistance. It is encouraged to explore the current Frigidaire web page for these valuable resources and information tailored specifically for their appliances....
We look to the Frigidaire issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Frigidaire issues reported to GetHuman
FAQ Table of Contents

Chat with an Expert Instead

We partner with a California-based expert help company to provide you with tech support experts 24/7. Enjoy a $5 one-week trial membership and get help from a real support technician now.
Talk To An Expert

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated