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FranklinCovey Customer FAQ

Top Answers & How-to Guides

What is FranklinCovey's Phone Number?

The question we are asked most often is about how to talk to FranklinCovey customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What if I forgot my account password?

If a user forgets their account password for FranklinCovey, they can generally initiate a password reset process to regain access to...

Can I access my Franklin Covey account from multiple devices?

Yes, users can access their FranklinCovey account from multiple devices. FranklinCovey offers a range of digital tools and resources The specific functionality may depend on the type of subscription or account a user holds, as well as the software or application they are utilizing. It is advisable to ensure that the latest version of any FranklinCovey application is installed on each device to enjoy the best user experience. For more detailed information regarding account access and device compatibility, users may want to check the relevant sections of the current website or help resources provided by FranklinCovey....
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Services and Products

What services does Franklin Covey Co. offer?

FranklinCovey Co. offers a wide range of services designed to enhance personal and organizational effectiveness. The core focus of In addition to training programs, FranklinCovey also offers consulting services to organizations seeking to implement strategies for performance improvement and cultural transformation. These services often include assessments, tailored workshops, and ongoing support to ensure sustainable growth and development. Moreover, FranklinCovey provides a variety of educational resources, such as books, workbooks, and online courses, which complement their training and coaching sessions. Their tools and planners, widely regarded for their effectiveness in personal organization, are also integral components of their offerings. To discover the full range of services available, one might want to explore the current web page of FranklinCovey for detailed information....

Can I customize Franklin Covey Co.'s planners and organizers?

Yes, FranklinCovey offers various options for customizing their planners and organizers to meet individual needs and preferences. Customers In addition, there are customizable covers and accessories available, which can enhance the user's experience and reflect personal styles. Many customers appreciate the ability to create a personalized planner that aligns with their specific goals and activities. For those seeking a more tailored experience, FranklinCovey encourages exploration of their customizable options on their current web page, where detailed information about specific products and personalization features can be found. This allows users to make informed decisions and find the best planner that aligns with their unique requirements....

What is Franklin Covey Co.'s policy on bulk orders?

FranklinCovey Co. has different policies regarding bulk orders depending on the specific materials or products being purchased. Generally, Additionally, lead times for delivery may vary based on the size of the order and the specific items being requested. For the most accurate and detailed information about bulk order policies, including pricing, customization options, and any potential minimum order requirements, customers are encouraged to consult the official FranklinCovey website. There, they will find the relevant contact information and resources to assist with their inquiries about bulk purchasing....

Does Franklin Covey offer training for organizations?

Yes, FranklinCovey does offer training programs specifically designed for organizations. They focus on improving individual and team FranklinCovey employs expert facilitators to guide the training sessions, ensuring participants engage with the material in a meaningful way and can apply the principles learned to their day-to-day work. They also provide resources such as online courses, workshops, and specialized training content that can be customized to fit an organization's culture and goals. By utilizing these programs, organizations can foster a stronger, more productive workforce. For more specific details about the training programs and how they might fit your organization's needs, it can be beneficial to visit the current FranklinCovey website for the most up-to-date information and resources....

What is the difference between the different planner formats offered by Franklin Covey?

FranklinCovey offers a variety of planner formats to cater to different preferences and organizational needs. The primary formats include The physical planners are available in several sizes, such as classic and compact, allowing users to choose a size that best fits their needs for portability or workspace. Within the physical planners, users can select from various styles and designs, including binders, spiral-bound options, or daily, weekly, or monthly layouts. This variety allows individuals to customize their planner experience to align with their personal workflow and planning style. On the other hand, FranklinCovey's digital planners are designed for those who prefer electronic devices for organization. These digital solutions often include apps and online tools that allow for easy access on the go, integration with calendars, and features such as reminders or sharing capabilities with others. In summary, the differences between the planner formats offered by FranklinCovey lie in their size, layout, design, and whether they are digital or physical. Users are encouraged to select a format that best aligns with their lifestyle, planning needs, and preferences. For specific options, visiting the FranklinCovey website could provide the most current information and selections....

Ordering and Returns

Are there any discounts or promotions available?

FranklinCovey often offers a variety of discounts and promotions throughout the year, which can include seasonal sales, special offers...

Can I cancel or return my order?

FranklinCovey has specific policies regarding cancellations and returns, which can vary depending on the type of product purchased....

What is Franklin Covey Co.'s refund policy?

FranklinCovey has a refund policy that typically allows for returns of products within a specific time frame. Generally, customers...

Events and Resources

Where can I find information on Franklin Covey Co.'s events and workshops?

To find information on FranklinCovey Co.'s events and workshops, you can visit their official website. Typically, the website provides...

Are there any online resources available for Franklin Covey products?

FranklinCovey offers a variety of online resources related to its products and training programs. The official website is a great starting In addition to product information, the website may provide access to webinars, articles, and videos that delve into the principles and practices taught by FranklinCovey, including the highly regarded Seven Habits of Highly Effective People framework. Users can also find downloadable resources, such as templates and guides that can enhance their planning and organizational skills. If individuals are looking for additional support or community engagement, social media platforms and online forums may also serve as valuable resources for sharing experiences and insights regarding FranklinCovey products. It is always advisable to check the official website for the most current information and available resources....

Account Management

What if I forgot my account password?

If a user forgets their account password for FranklinCovey, they can generally initiate a password reset process to regain access to...

Can I access my Franklin Covey account from multiple devices?

Yes, users can access their FranklinCovey account from multiple devices. FranklinCovey offers a range of digital tools and resources The specific functionality may depend on the type of subscription or account a user holds, as well as the software or application they are utilizing. It is advisable to ensure that the latest version of any FranklinCovey application is installed on each device to enjoy the best user experience. For more detailed information regarding account access and device compatibility, users may want to check the relevant sections of the current website or help resources provided by FranklinCovey....

Shipping and Technical Issues

Do you offer international shipping?

FranklinCovey does provide international shipping for its products, which allows customers outside the United States to access their...

I have a technical issue with your website, what should I do?

If you are experiencing a technical issue with the FranklinCovey website, it is advisable to first try refreshing the page or clearing...

What is the best way to get started with Franklin Covey's planning system?

Getting started with FranklinCovey's planning system can be an enriching experience that enhances personal productivity and goal achievement. Next, exploring the various planning tools offered by FranklinCovey is crucial. Their planner options range from physical paper planners to digital applications, allowing individuals to choose a format that best fits their lifestyle. It might be beneficial to examine the features and benefits of these different planners to determine which aligns with personal preferences. Additionally, engaging with the extensive resources provided by FranklinCovey can offer valuable insights. This may include accessing guides, webinars, and training materials that provide practical tips and strategies for effective planning and implementation. Practicing the planning system consistently, setting aside dedicated time for planning each day or week, can greatly enhance one's ability to execute tasks effectively. As always, further details regarding specific products, resources, and training can be found on the FranklinCovey website, which serves as a comprehensive source of information for newcomers eager to delve deeper into the planning system....

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