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Flixster Customer FAQ

Top Answers & How-to Guides

How do I Contact Flixster Customer Service?

The question we are asked most often is about how to talk to Flixster customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I delete my Flixster account?

To delete a Flixster account, users typically need to go through a series of steps. Flixster does not provide a direct option for account...

What are the benefits of creating a Flixster account?

Creating a Flixster account offers numerous benefits that enhance the overall user experience for those who enjoy movies and the vast Another key benefit of having a Flixster account is the option to create and manage a watchlist. This feature allows users to keep track of films they wish to view in the future, making it easier to organize and prioritize what to watch next. Additionally, Flixster provides an interactive platform where users can rate movies, write reviews, and engage with a vibrant community of fellow film enthusiasts. These features foster a sense of connection and allow for insightful discussions regarding various films. Moreover, with a Flixster account, users may receive exclusive offers or notifications about upcoming releases and special promotions, enhancing their overall movie-watching experience. For anyone passionate about films, creating an account not only offers personalized content and community engagement but also streamlines the process of enjoying and exploring the world of cinema. For specific questions regarding account setup or features, it is helpful to visit the relevant web page for additional information....
Ask any question you have about Flixster customer service, get an answer now.

Recent Flixster Customer Questions

It’s not sending a reset password to my email

If you're not receiving the password reset email, first check your spam or junk folder to ensure it hasn’t been filtered there. Also, verify that the email address you entered is correct. If the issue persists, consider trying to reset your password again after some time, as there may be delays in email delivery.
Asked Aug 15, 2025 12:52 AM

I want to change my password to something I can remember. Not all the numbers and symbols

To change your password on Flixster, go to your account settings. Look for the option to update your password. Follow the prompts to create a new password that is easier for you to remember, keeping in mind the security guidelines. Ensure that your new password is unique to keep your account secure.
Asked Feb 28, 2025 10:05 PM

Why won't episodes autoplay even when I have clicked that I want them to

If episodes are not autoplaying despite your selection, it may be due to settings within the app, network connectivity issues, or a temporary glitch. Ensure that the autoplay setting is enabled in your profile preferences. Also, check your internet connection for stability. If the problem persists, restarting the app or the device may help resolve the issue.
Asked Dec 11, 2024 12:00 PM

I payed for tickets and the confirmation was never sent to my email but you took my money

Sometimes email confirmations can take a few minutes to arrive or might end up in your spam/junk folder. If you've checked these folders and still haven't received it, there might have been a technical issue. Please check the contact information link on this page for assistance.
Asked Jun 27, 2024 6:41 AM

i paid for VIP,,, but it still says I didn't pay.

We're sorry to hear about this issue! Sometimes, it takes a little time for your VIP status to update on Flixster. If it's been a while and your status still hasn't changed, make sure your payment went through correctly. If everything seems in order on that end, try logging out and back in to refresh your account status. If after this your VIP status has still not been activated, we recommend directly reaching out to Flixster customer service, whose contact details are provided on this page. They will be able to assist you in resolving this issue.
Asked Jun 3, 2024 11:08 PM

Help me with my Flixster customer service issue

Features and Functionality

How does Flixster ensure the accuracy of its content?

Flixster employs a combination of several methods to ensure the accuracy of its content. Firstly, it collaborates with a variety of Additionally, Flixster utilizes user-generated content, where film enthusiasts can submit reviews and ratings. Such contributions are often moderated and filtered to maintain a standard of quality. Flixster actively encourages users to report inaccuracies or submit corrections when they encounter errors. This feedback loop substantially contributes to the platform's accountability and helps maintain accuracy over time. Furthermore, Flixster continuously updates its database to reflect new releases, changing ratings, and updated information about films and television shows. This ensures that users have access to the most recent data available. While these methods are established to uphold accuracy, it is advisable for users to cross-reference information on Flixster with other reputable sources when seeking specific details about films or industry trends. For any inquiries related to content accuracy, users may find relevant contact information on the current Flixster website....

Is Flixster available on mobile devices?

Yes, Flixster is available on mobile devices through its dedicated mobile application, which can be found on a variety of platforms...

Are there any social sharing features on Flixster?

Flixster does offer social sharing features that allow users to connect with friends and share their movie experiences. Users can rate...

What features does Flixster offer for movie lovers?

Flixster provides a range of features designed to enhance the experience of movie lovers. One of the primary offerings is a comprehensive In addition to the extensive movie database, Flixster also includes features that allow users to read and write reviews. This community aspect fosters a discussion among movie enthusiasts, where they can share opinions and recommendations about different films. Users can also rate movies on a scale, helping others gauge the quality and reception of various titles. Flixster often includes access to trailers and promotional videos, providing users with visual previews of upcoming films. This feature is particularly valuable for those who enjoy staying current with new releases. Furthermore, Flixster might offer personalized recommendations based on the user’s viewing history and preferences, ensuring that movie lovers can discover films that align with their tastes. Some versions of the Flixster app may also integrate with features that allow users to find showtimes, purchase tickets, and find nearby theaters. This can streamline the movie-going experience for individuals who prefer to watch films in theaters. For contact information or specific inquiries regarding the features and services Flixster is currently offering, checking the official website is recommended. Overall, Flixster serves as a valuable resource for those passionate about cinema....

How does Flixster curate its movie recommendations?

Flixster curates its movie recommendations through a combination of user preferences, movie ratings, and social interactions. It utilizes Additionally, Flixster aggregates data from its community of users, allowing it to identify popular trends and highly-rated films among different demographics. The integration with social media aspects enables users to see what their friends are watching and enjoying, further enhancing the recommendation process. This community-driven component is particularly valuable as it allows for a more diverse range of tastes to be represented in the suggestions. Moreover, Flixster may consider critical reviews and industry trends as part of its recommendation system, giving users an overview of both popular and critically acclaimed films. For the most accurate and updated information regarding the specific methods and technologies utilized by Flixster for movie recommendations, visiting Flixster's website may provide further insights....

Can I create a watchlist on Flixster?

Yes, users can create a watchlist on Flixster, which is a convenient feature that allows individuals to keep track of movies they are To add movies to the watchlist, users simply need to select a film and look for the option to save or add it to their list. Additionally, Flixster offers recommendations and reviews, which can help users discover new titles to watch. For more detailed information on how to make the most of the watchlist feature, it is advisable to explore the relevant sections on the Flixster website or app where guidance is provided....

What types of movies can I find on Flixster?

Flixster offers a diverse selection of movies that cater to a wide range of tastes and preferences. Users can find a variety of genres, In addition to mainstream blockbusters, Flixster showcases independent films and international cinema, providing a platform for unique storytelling and diverse perspectives. The platform also features limited releases, documentaries, and award-winning films, appealing to cinephiles who appreciate critically acclaimed works. Flixster’s comprehensive catalog is designed to help users discover new films and revisit old favorites. With the convenient tools available on the platform, users can explore movie ratings, read reviews, and view trailers to assist in finding the perfect film. For more detailed information or to browse the latest offerings, visiting the Flixster website would be recommended....

Content and Updates

Can I buy movie tickets through Flixster?

Flixster primarily focuses on providing movie-related content, such as trailers, reviews, and film ratings. While it does offer features To find movie times and potentially purchase tickets, users should explore the Flixster app or website, which might redirect them to partner services that manage those transactions. It is advisable to navigate to the appropriate section of the website or app for any related services and to check for the latest updates on ticket purchasing options. For the most accurate and up-to-date details, visiting Flixster's current web page is recommended, as it may provide links or information about where to buy tickets....

What partnership does Flixster have with studios or distributors?

Flixster has established various partnerships with studios and distributors that enhance its offerings and provide users with an expansive Through these collaborations, Flixster provides its users with access to both current releases as well as popular classics, ensuring that there is something for every film enthusiast. The partnerships may also include promotional campaigns where Flixster offers special deals or discounts on movie rentals and digital purchases, thereby making it more affordable for users to enjoy their favorite films. Moreover, Flixster often showcases promotional content or sneak peeks related to new film releases, giving its users an exclusive first look at upcoming movies. These strategic partnerships reflect Flixster's commitment to delivering an engaging and comprehensive movie-watching experience. Film studios benefit from the exposure their films receive on platforms like Flixster, allowing them to reach a wider audience. For the most up-to-date information regarding specific partnerships or any changes in these collaborations, users may want to visit the official Flixster website, where contact details and further insights can often be found....

How often is the content on Flixster updated?

Flixster regularly updates its content to provide users with the latest movies, reviews, and information. The frequency of these updates...

Account Management

How do I delete my Flixster account?

To delete a Flixster account, users typically need to go through a series of steps. Flixster does not provide a direct option for account...

What are the benefits of creating a Flixster account?

Creating a Flixster account offers numerous benefits that enhance the overall user experience for those who enjoy movies and the vast Another key benefit of having a Flixster account is the option to create and manage a watchlist. This feature allows users to keep track of films they wish to view in the future, making it easier to organize and prioritize what to watch next. Additionally, Flixster provides an interactive platform where users can rate movies, write reviews, and engage with a vibrant community of fellow film enthusiasts. These features foster a sense of connection and allow for insightful discussions regarding various films. Moreover, with a Flixster account, users may receive exclusive offers or notifications about upcoming releases and special promotions, enhancing their overall movie-watching experience. For anyone passionate about films, creating an account not only offers personalized content and community engagement but also streamlines the process of enjoying and exploring the world of cinema. For specific questions regarding account setup or features, it is helpful to visit the relevant web page for additional information....

How do I recover my Flixster account if I forget my password?

If someone has forgotten their Flixster account password, there is a straightforward process to recover it. The first step is to navigate After submitting the email address, Flixster will send an email with instructions on how to reset the password. This email typically includes a secure link that allows the user to create a new password. It is important to check the spam or junk folder if the email does not appear in the inbox shortly after the request. Once the user follows the link and sets a new password, they should be able to log in to their account with the new credentials. For any further assistance, it may be helpful to check the help section on the Flixster website for more detailed guidance....

Support and Assistance

How can I rate and review movies on Flixster?

To rate and review movies on Flixster, users typically need to have an account. First, you can log in or create a new account if you After locating the film, you should see options to rate it, usually represented by a star system or a similar method. You can click on the appropriate number of stars to indicate your rating. Following this, you can often find an option to write a review. Click on the review section, and you will be able to type your thoughts and experiences regarding the movie. After writing your review, ensure you submit it. Reviews may be moderated before appearing publicly, depending on Flixster's policies. Users are encouraged to be respectful and constructive in their feedback to foster a positive community. For specific details on how to navigate the platform, you may want to explore the current web page for any updated features or guidelines....

Is there customer support available for Flixster users?

Flixster does provide avenues for customer support, although the specifics can vary depending on the issue at hand. Users typically...
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Flixster issues reported to GetHuman
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