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Felt Bicycles Customer FAQ

Top Answers & How-to Guides

How do I Contact Felt Bicycles Customer Service?

The question we are asked most often is about how to talk to Felt Bicycles customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there financing options available for Felt bicycles?

Felt Bicycles offers a range of high-quality bicycles designed for various riding styles, but financing options may not be directly When exploring financing options, potential buyers should look for retailers or bicycle shops that specialize in Felt Bicycles as they may have specific arrangements that allow customers to apply for financing at the point of sale. It is also important to review the terms and conditions of any financing offer, such as interest rates, repayment schedules, and any associated fees, to ensure that the financing option aligns with the buyer's financial situation. In addition, occasional promotions or deals may be available for Felt bicycles that can indirectly assist with financing, such as discounts or installment payment options. For the most accurate and current information regarding financing, individuals may want to visit the specific retailer's website or inquire directly at a local shop specializing in Felt products. It may also be worthwhile to check the official Felt Bicycles website for any updates on financing offers or recommendations for authorized retailers that may provide these options....
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Sizing and Maintenance

How do I care for and maintain my Felt bicycle?

Caring for and maintaining a Felt bicycle is essential to ensure its longevity and optimal performance. Regular maintenance will not Lubrication is another crucial element of bicycle care. The chain and other moving parts should be regularly lubricated with a suitable bicycle lubricant to ensure smooth operation and reduce wear. It is advisable to clean the chain before applying lubricant, as this will remove any dirt and debris that can cause damage over time. Inspecting the tires for proper inflation and wear is also important. Keeping tires inflated to the recommended pressure ensures better performance and traction, while regularly checking for any cuts or wear can help in preventing punctures. Routine inspections of the brakes and shifting components should not be overlooked. Brake pads should be checked for wear, and the brake cables should be examined to ensure they are in good condition. Similarly, shifting performance should be monitored, and any adjustments needed for the derailleurs should be made to ensure smooth gear transitions. Finally, storing your Felt bicycle in a dry, protected environment can help avoid damage due to weather elements. Periodically, it is also wise to take the bicycle for a professional tune-up, which can help identify and resolve any underlying issues before they become significant problems. For detailed care guidelines specific to your bicycle model, it may be beneficial to refer to manuals that are available on feltbicycles.com....

How can I determine my correct bike size?

Determining the correct bike size is essential for comfort and performance while riding a bicycle. Felt Bicycles offers a range of Once you have your inseam measurement, you can consult Felt Bicycles' sizing charts available on their website. These charts usually provide a range of recommended inseam lengths for each frame size, allowing you to match your measurement to the corresponding bike size. It is also valuable to consider your height since both height and inseam are crucial factors in determining the right fit. Another useful step is to test ride different bike sizes at a local dealer if possible. This hands-on approach allows you to experience how the bike feels and make adjustments based on personal comfort. Consider factors such as the reach to the handlebars and the height of the saddle. A correctly sized bike will enable you to maintain an optimal riding posture, enhancing both your efficiency and enjoyment. If you have specific concerns about sizing related to a particular model or style, it may be helpful to refer to the sizing guide on feltbicycles.com, which can provide additional details tailored to the bike you are interested in....

Purchasing and Delivery

Where can I find a Felt bicycle dealer near me?

To locate a Felt bicycle dealer near you, it is advisable to visit the official Felt Bicycles website. They typically provide a dealer...

What is the typical delivery time for Felt bicycles?

Felt Bicycles does not provide a standardized delivery time, as it can vary depending on several factors such as the model of the bicycle,...

Does Felt offer a return policy on their bicycles?

Felt Bicycles does have a return policy, but the specific terms may vary based on the type of purchase and the retailer from which Typically, bicycles may only be returnable if they are in new or like-new condition and have not been used extensively. For customers who buy through a dealer, the return policy may differ and specific terms will apply. In addition, some retailers may charge a restocking fee or may not accept certain types of returns at all. It is advisable for anyone considering a purchase to familiarize themselves with the return policy details to avoid any potential misunderstandings. Those interested in finding the most up-to-date information about the return policy are encouraged to visit the Felt Bicycles website, where contact details and additional resources can usually be found....

Are there financing options available for Felt bicycles?

Felt Bicycles offers a range of high-quality bicycles designed for various riding styles, but financing options may not be directly When exploring financing options, potential buyers should look for retailers or bicycle shops that specialize in Felt Bicycles as they may have specific arrangements that allow customers to apply for financing at the point of sale. It is also important to review the terms and conditions of any financing offer, such as interest rates, repayment schedules, and any associated fees, to ensure that the financing option aligns with the buyer's financial situation. In addition, occasional promotions or deals may be available for Felt bicycles that can indirectly assist with financing, such as discounts or installment payment options. For the most accurate and current information regarding financing, individuals may want to visit the specific retailer's website or inquire directly at a local shop specializing in Felt products. It may also be worthwhile to check the official Felt Bicycles website for any updates on financing offers or recommendations for authorized retailers that may provide these options....

Bicycle Offerings

What types of bicycles does Felt offer?

Felt Bicycles offers a diverse range of bicycles designed to cater to various cycling styles, preferences, and terrains. Their lineup Felt also produces hybrid bikes, which blend the features of road and mountain bicycles, making them versatile for both commuting and recreational riding. Additionally, the company has a range of triathlon and time trial bikes, specifically designed for optimal performance in competitive events. Furthermore, Felt offers electric bikes, ideal for riders looking for an extra boost during their journeys. This extensive variety ensures that cyclists of all levels can find the perfect bicycle to meet their needs. For the most current offerings and specifications, visiting the official Felt Bicycles website is highly recommended....

Does Felt offer any customization options for bicycles?

Felt Bicycles offers a variety of customization options for their bicycles, allowing customers to personalize their riding experience. In addition to these available features, Felt often produces limited edition models or special graphics that may enhance the customization options for those seeking a unique bike. When selecting a bicycle, it is essential to consider the intended use, whether it be road cycling, mountain biking, or triathlons, as this may influence the customization aspects that are most relevant to a rider’s needs. For those considering a purchase, it is advisable to explore the specifications and customization options provided on their official website. This will provide the most current information regarding which models offer customization and any specific details about the available choices. Such an approach ensures a well-informed decision when selecting a bicycle that will best meet individual preferences and riding styles....

Are Felt bicycles suitable for beginners?

Felt Bicycles offers a diverse range of bikes that cater to various skill levels, including beginners. The brand is known for producing Additionally, Felt Bicycles tends to have models suited for different types of riding, such as recreational cycling, touring, or even entry-level road cycling. When selecting a bike, beginners should pay attention to the specific model and its intended use to ensure it aligns with their cycling goals. To find the best options for beginners, it may be helpful to review the specifications and recommendations on the Felt Bicycles website. There, potential riders can find detailed information about various models that could be suitable for their needs....

What is the difference between various Felt bicycle models?

Felt Bicycles offers a diverse range of models, each designed to cater to specific riding styles, preferences, and performance needs. For instance, Felt’s road bike line features models that are lightweight and aerodynamic, designed for speed and efficiency on paved surfaces. These bikes often utilize high-tech materials such as carbon fiber or lightweight aluminum to optimize performance. Within the road segment, there are subcategories like endurance bikes, which provide a more relaxed geometry for long-distance comfort, and racing bikes that emphasize aerodynamics for competitive riders. In contrast, Felt also offers mountain bikes, which differ significantly in design and construction. Mountain bikes are built to withstand rough terrain and often include features like wider tires, suspension systems, and durable frames. These models focus on traction, stability, and shock absorption to enhance performance on trails and rocky paths. Felt’s mountain bike lineup includes cross-country models that prioritize speed and efficiency and trail bikes that balance climbing and descending capabilities. Felt also produces hybrid and city bikes that are designed for urban commuting. These bikes feature comfortable geometries, often come equipped with practical accessories like fenders and racks, and focus on ease of use and versatility in various environments. In addition, electric bikes are becoming increasingly popular, and Felt has entered this market by offering electric models that combine the performance characteristics of traditional bikes with electric assist technology for improved riding capability and efficiency. Ultimately, the choice of Felt bicycle model will depend on the rider’s unique needs, such as the type of terrain they will be riding on, their fitness goals, and personal preferences. It is recommended to explore the details of each model on the official Felt Bicycles website to find the perfect fit based on specific riding requirements and applications....

Policies and Updates

What is the warranty policy for Felt bicycles?

Felt Bicycles offers a warranty policy that is designed to ensure customer satisfaction and confidence in their products. Typically, However, the warranty does not cover damage caused by misuse, accidents, or modifications to the bicycle. Different models and specific components may have variations in warranty terms, so it is advisable to refer to the warranty information provided with the bicycle at the time of purchase or check the current Felt Bicycles website for the most accurate and detailed information regarding warranty policies. If you require assistance with a specific product or have any follow-up questions about the warranty, that information can also be found on the website....

Does Felt participate in local cycling events?

Felt Bicycles often participates in various local cycling events, including races, exhibitions, and community rides. The company has...

How can I stay updated on new Felt products?

To stay updated on new products from Felt Bicycles, there are several effective approaches one might consider. Firstly, visiting the Additionally, signing up for newsletters or promotional emails, if available, can provide regular updates on Felt's latest innovations and offerings. Many companies use this method to keep their customers informed about new products and special promotions. Social media platforms also serve as valuable resources for staying connected with Felt Bicycles. Following them on platforms such as Instagram, Facebook, or Twitter can ensure that one receives real-time updates, product launches, and news about company events. Lastly, participating in community forums or discussion boards, like this one, can also provide insights and shared experiences from other Felt enthusiasts, enhancing one’s knowledge of new developments within the brand....

Parts and Accessories

Can I order replacement parts for my Felt bicycle?

Yes, replacement parts for Felt bicycles are available for order. Felt Bicycles offers a range of components and accessories that customers...

What accessories are available for Felt bicycles?

Felt Bicycles offers a wide range of accessories to enhance the cycling experience for both casual riders and serious enthusiasts. For cyclists looking to enhance their bike's functionality, Felt also provides accessories like bike lights and locks, which are essential for safety and security, especially when riding in urban environments. Those interested in improving their ride quality might explore options such as handlebar grips, pedals, and water bottle cages, which contribute to a more enjoyable cycling experience. Furthermore, Felt Bicycles also offers maintenance products like bike cleaning supplies and tools, ensuring that the bicycle remains in top condition. To view the full range of accessories available, one can visit the current web page dedicated to products on the feltbicycles.com website, where comprehensive details and specifications can be found....

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