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Fathead Customer FAQ

Top Answers & How-to Guides

How do I Contact Fathead Customer Service?

The question we are asked most often is about how to talk to Fathead customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I use Fathead decals in a wet environment, like a bathroom?

Fathead decals are designed primarily for indoor use on smooth, clean surfaces, which makes them a popular choice for decorating various If one is considering using Fathead decals in a bathroom, it may be best to apply them in areas that do not experience direct water exposure, such as on walls that are not adjacent to showers or bathtubs. Additionally, it is wise to maintain adequate ventilation in the bathroom to minimize humidity levels. For the most accurate guidance regarding specific products and their applications, it is advisable to consult the product details on the official Fathead website....
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Recent Fathead Customer Questions

Ordered a fathead 2 weeks ago...fed ex tracking has not updated since a label was created on that day....want to know the status of my order #1033223

There is a link to the most up-to-date contact information right here on this page that you are viewing. You can use that to inquire about the status of your order.
Asked Sep 23, 2024 3:03 PM

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Decal Application

Can Fathead decals be removed and repositioned?

Yes, Fathead decals are designed to be removable and repositionable. This feature allows customers to enjoy the flexibility of decorating When you want to reposition a decal, it is generally a simple process. Just peel it away from the surface, and then carefully place it in a new location. The ability to reposition is particularly beneficial for those who enjoy changing their decor frequently or for renters who need to be cautious about how their choices affect the property. However, it is always advisable to ensure that the surface is clean and dry before applying the decals to maximize adhesion and ease of removal. For specific guidance regarding your particular Fathead product, it may be useful to refer to the instructions provided with the product or look for additional information on the official website....

What surfaces are suitable for applying Fathead decals?

Fathead decals are designed to adhere to a variety of smooth, clean surfaces, ensuring that they can be used in multiple locations For the best results, it is important that the surface is free from dust, dirt, and any other contaminants before applying a Fathead decal. A clean surface will enhance adhesion and help maintain the longevity of the decal. It is also advisable to avoid textured surfaces, as they may not allow proper contact between the decal and the surface, which could lead to peeling or lifting over time. Moreover, Fathead decals are removable and reusable, making them a versatile choice for those who might want to change their decor frequently or move the decals to a different location. This feature allows users to experiment with their placement without the commitment typically associated with other types of wall art. For specific applications and further information regarding the performance of Fathead decals on particular surfaces, it may be helpful to refer to the manufacturer's guidelines. Users may also find detailed instructions or FAQs on the official Fathead website that could provide additional insights into suitable surfaces for their specific decals....

Can I apply Fathead decals to outdoor surfaces?

Fathead decals are primarily designed for indoor use, as they are made with materials that adhere best to interior walls and surfaces....

Are Fathead decals safe for painted walls?

Fathead decals are designed to be safe for use on painted walls, provided that the paint is in good condition and not excessively porous...

Are there any special care instructions for Fathead decals?

Fathead decals are known for their durability and easy application, but they do require some special care to ensure they remain in Additionally, Fathead decals are designed to be removable without damaging the surface they are applied to. However, it is still advisable to avoid placing them in extremely humid or damp areas, as moisture can potentially affect the adhesive over time. If you need more detailed care instructions or specific information related to your particular decal, it is useful to check the guidance provided on the fathead.com website or within the packaging. This can help ensure you are following the best practices for preservation and care of your chosen Fathead product....

How do I clean my Fathead decals without damaging them?

Cleaning Fathead decals requires a gentle approach to ensure that they maintain their quality and appearance. To clean the decals safely, When cleaning, it is best to avoid soaking the decals with water, as excessive moisture can weaken the adhesive over time. After cleaning with a damp cloth, make sure to follow up with a dry cloth to remove any remaining moisture. If the decals need a deeper cleaning, repeatedly wiping with a slightly damp cloth is advisable. Always let the decals dry thoroughly before applying them to a surface or repositioning them. Checking the specific cleaning instructions on the Fathead website may provide additional insights tailored to individual products, ensuring the best care for your decals....

Can I use Fathead decals in a wet environment, like a bathroom?

Fathead decals are designed primarily for indoor use on smooth, clean surfaces, which makes them a popular choice for decorating various If one is considering using Fathead decals in a bathroom, it may be best to apply them in areas that do not experience direct water exposure, such as on walls that are not adjacent to showers or bathtubs. Additionally, it is wise to maintain adequate ventilation in the bathroom to minimize humidity levels. For the most accurate guidance regarding specific products and their applications, it is advisable to consult the product details on the official Fathead website....

Product Longevity and Care

How long do Fathead decals typically last?

Fathead decals are designed with durability in mind, allowing them to last for several years with proper care. Typically, these decals...

Do Fathead decals leave any residue when removed?

Fathead decals are designed for easy application and removal without damaging the surface to which they are applied. Generally, when...

What is the warranty period for Fathead products?

Fathead typically offers a warranty period of thirty days from the date of purchase for their products. This warranty covers defects...

Customization and Personalization

Can I customize a Fathead decal with my own image or design?

Fathead primarily offers a range of pre-designed wall decals that feature officially licensed sports teams, popular characters, and To create a custom Fathead decal, customers need to ensure that the image they wish to use meets certain quality standards. High-resolution images are recommended to guarantee the best print quality. Additionally, there may be guidelines regarding the type of images that can be used, including restrictions on copyrighted material. For detailed steps on how to order a custom decal and information regarding image specifications, it is advisable to visit the current Fathead website. There, one can find specifics about customization options, including any potential fees or requirements. Overall, creating a custom Fathead decal can be a fun and creative way to showcase personal style and individuality in your home or office space....

Can I return a personalized Fathead decal?

Fathead has a policy regarding returns that generally does not allow for the return of personalized items, including personalized decals....

Order and Payment

What payment methods do Fathead accept?

Fathead accepts a variety of payment methods to provide flexibility for their customers. Typically, major credit cards such as Visa,...

What is Fathead's return policy?

Fathead has a customer-friendly return policy designed to ensure satisfaction with their products. Generally, customers can return Fathead typically offers refunds for returned items as long as they adhere to the stated conditions. It is important for customers to retain their proof of purchase, such as receipts, because this may be required for the return process. Customers may also need to cover the return shipping costs unless the return is due to an error on Fathead's part, such as receiving the wrong item or a defective product. For more specific information or any updates to the policy, customers are encouraged to visit the official Fathead website. It usually contains the most current details regarding returns, including instructions for processing a return and the potential for exchanges. Checking the website ensures that customers are well-informed about their rights and responsibilities when it comes to returning items purchased from Fathead....
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