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FannieMay.com Customer FAQ

Top Answers & How-to Guides

What is FannieMay.com's Phone Number?

The question we are asked most often is about how to talk to FannieMay.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What should I do if I have dietary restrictions?

If you have dietary restrictions and are considering Fannie May chocolates and confections, it is essential to review the product information Additionally, Fannie May's website typically contains detailed information about each product, including ingredients and potential allergens. This can be a valuable resource as you navigate your options. It is also worth noting that some consumers with special diets might find certain products that cater to their needs, such as sugar-free or gluten-free options, but availability may vary. For the most accurate and up-to-date information, visiting Fannie May's current webpage can provide insights into their offerings and any special dietary considerations. Always prioritize your health and safety by thoroughly investigating each product before making a purchase....
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Ordering Information

How can I apply a coupon code to my order?

To apply a coupon code to an order on FannieMay.com, customers can follow a straightforward process during the checkout procedure. During the checkout process, there is usually a dedicated field labeled “Promo Code” or “Coupon Code.” Customers can enter their code into this field. It is important to ensure that the code is entered accurately, as errors can prevent it from being applied successfully. After entering the code, customers should look for an option to either apply or check the coupon to see if the discount is valid. When the code is successfully applied, customers will usually see an updated total reflecting the discount. If customers have any issues during this process or need specific instructions tailored to their situation, they might find helpful information by checking the current web page for further guidance....

What payment methods are accepted on FannieMay.com?

Fannie May offers a variety of payment methods to ensure a smooth and convenient shopping experience for customers on FannieMay.com. It is also important for customers to note that other payment methods, such as Fannie May gift cards, may be accepted as well during the checkout process. To find the most current and detailed payment options available, it is advisable to check the payment information section directly on the website. This ensures that customers receive the latest updates and can easily complete their purchases. Every effort is made to accommodate diverse preferences and make the checkout process as seamless as possible for all customers shopping for their favorite Fannie May products....

Can I track my order once it has been placed?

Yes, customers can generally track their orders after they have been placed on FannieMay.com. Upon completion of the order, customers...

How long will it take for my order to be delivered?

The delivery time for orders placed through FannieMay.com can vary based on several factors including the specific items ordered, the Fannie May Chocolates strives to provide timely deliveries and will often offer expedited shipping options for those who need their treats more quickly. It is advisable to check the current web page for any announcements regarding delivery times, especially during busy periods or promotions. Customers also have the option to track their orders through the provided tracking information once it has shipped. For the most accurate information regarding a specific order, the order confirmation details will provide essential insights on the expected delivery timeframe....

Can I cancel or modify my order after it has been placed?

FannieMay.com typically allows customers to modify or cancel their orders, but the ability to do so may depend on the status of the Typically, customers are encouraged to check the official website for detailed policies regarding order modifications and cancellations. There, you will find the necessary information, including any timeframes within which modifications must be made. This information can help guide you in managing your order effectively. Remember to keep an eye on any confirmation emails or notifications regarding your order, as they may also contain important details about your ability to make changes....

Can I pick up my order in-store?

Fannie May Chocolates does offer the convenience of in-store pickup for certain orders, depending on the specific location you choose....

Dietary Options

Do you offer any gluten-free options?

Fannie May Chocolates is dedicated to accommodating various dietary needs, including those of individuals seeking gluten-free options. In addition, certain products may be made in environments where gluten is present, so cross-contamination may be a concern to consider. Therefore, for anyone with severe gluten sensitivities or celiac disease, it is advisable to verify the details on the Fannie May website or on individual product packaging to ensure safety. Furthermore, the current web page may have the most up-to-date information on gluten-free offerings and ingredients. This way, customers can make informed choices while indulging in the delightful world of Fannie May confections. Enjoy your sweet experience!...

Are your products made with any artificial ingredients?

Fannie May Chocolates takes great pride in the quality of its products, often emphasizing the use of premium ingredients. Many of their...

What should I do if I have dietary restrictions?

If you have dietary restrictions and are considering Fannie May chocolates and confections, it is essential to review the product information Additionally, Fannie May's website typically contains detailed information about each product, including ingredients and potential allergens. This can be a valuable resource as you navigate your options. It is also worth noting that some consumers with special diets might find certain products that cater to their needs, such as sugar-free or gluten-free options, but availability may vary. For the most accurate and up-to-date information, visiting Fannie May's current webpage can provide insights into their offerings and any special dietary considerations. Always prioritize your health and safety by thoroughly investigating each product before making a purchase....

Shipping and Delivery

What is the shipping cost for online purchases?

FannieMay.com offers various shipping options for online purchases, and the shipping costs can vary based on several factors, including...

Is gift wrapping available for online orders?

Fannie May Chocolates does offer gift wrapping for online orders, allowing customers to add a special touch to their gifts. This service...

Do you offer international shipping?

FannieMay.com primarily focuses on shipping within the United States. However, the availability of international shipping may vary If you are interested in purchasing products from Fannie May and are located outside the United States, visiting the current web page can provide more detailed insights into whether international shipping is available to your location, as well as any relevant shipping fees or restrictions. You may find that certain items are eligible for international delivery, while others may not be. Always consider exploring the website for shipping policies that are applicable to your purchases....

Promotions and Discounts

Are there any discounts or promotions available on FannieMay.com?

FannieMay.com regularly updates its offerings and promotions, which may include discounts, seasonal sales, or special offers on various To find the most current promotions and discounts, it is advisable to visit the official Fannie May website. Often, promotional banners will be displayed prominently on the homepage, showcasing any available offers. Additionally, customers may also subscribe to newsletters or follow Fannie May on social media platforms for updates on the latest deals and offerings. If one seeks specific details about any ongoing promotions or how to apply discount codes during checkout, looking into the "Promotions" or "Deals" section on the site may provide useful information....

Do you offer corporate gifting options?

Fannie May Chocolates provides a variety of corporate gifting options that cater to businesses looking to impress clients or reward Businesses often appreciate the ability to personalize gifts with their brand logos or special messages, which can enhance the impact of the gesture. Fannie May is known for high-quality confections that can help to create a memorable experience for recipients. For companies interested in placing bulk orders or seeking more information about corporate gifting options, it might be useful to check the relevant sections of the current web page for specifics on customization, ordering processes, and potential volume discounts. This could help businesses in making informed decisions that align with their gifting needs....

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