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FanDuel Customer FAQ

Top Answers & How-to Guides

How do I Contact FanDuel Customer Service?

The question we are asked most often is about how to talk to FanDuel customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Withdraw Money from My Fanduel Account?

Withdrawing money from your FanDuel account is easy. You can withdraw funds through PayPal or Venmo, a prepaid card, online banking...

How Do I Recover My FanDuel Password?

Forgetting your password can be a stressful or inconvenient obstacle, but it doesn't have to last long. Using a few tips to create...
Ask any question you have about FanDuel customer service, get an answer now.

Recent FanDuel Customer Questions

The app malfunctioned while adding funds and didn't credit my account and they claim I wagered $25 in $1 increments in 60 seconds when I was on chat support the entire time

We understand your frustration regarding the app malfunction and the account issue. For situations like this, it's best to refer to the most up-to-date contact information available on this page to address your specific concern and resolve the matter directly with support.
Asked Dec 4, 2025 10:05 AM

Every time I log in to play the slots it says something went wrong and I have $10 on there to play I entered my email & password what is the problem

It sounds like there may be an issue with your account or the app itself. Common problems can include server issues, app updates needed, or account verification requirements. Ensure your app is up to date, and check for any notifications related to your account. If you continue to experience issues, there is a link to the most up-to-date contact information right here on this page for further assistance.
Asked Nov 1, 2025 11:53 PM

How do I cancel my subscription to FanDuel?

To cancel your subscription to FanDuel, go to your account settings. Look for the subscription or billing section, where you should find the option to manage or cancel your subscription. Follow the prompts to complete the cancellation process.
Asked Sep 28, 2025 3:47 PM

I Signed in but I need the authentication code can you please help with that

We are unable to provide authentication codes directly. Please check your email or mobile device for the code, as it should have been sent to you during the login process. If you haven’t received it, try requesting a new code.
Asked Sep 11, 2025 7:31 PM

How do I find out why they suspended my account after I won a 57585.00 jackpot

We understand how frustrating it can be to have your account suspended, especially after a significant win. Account suspensions can occur for various reasons, including verification issues or suspicious activity. To find out the specific reason for your account suspension, please check the message you received regarding the suspension or refer to the most up-to-date contact information right here on this page for further assistance.
Asked Jun 2, 2025 4:31 PM

Help me with my FanDuel customer service issue

Account Management

How Do I Withdraw Money from My Fanduel Account?

Withdrawing money from your FanDuel account is easy. You can withdraw funds through PayPal or Venmo, a prepaid card, online banking...

How Do I Recover My FanDuel Password?

Forgetting your password can be a stressful or inconvenient obstacle, but it doesn't have to last long. Using a few tips to create...

What is the minimum amount I can deposit on FanDuel?

The minimum deposit amount on FanDuel can vary depending on the method of payment you choose. Generally, for most deposit options,...

How long does it take to process a withdrawal from FanDuel?

The processing time for a withdrawal from FanDuel can vary based on several factors, including the chosen withdrawal method and the It is important to keep in mind that the processing time may also depend on any verification requirements that may need to be satisfied prior to the withdrawal being approved. Users will want to ensure that their account is fully verified and in good standing to avoid delays. For the most accurate and up-to-date information regarding withdrawal processing times, users should refer to the current FanDuel website, as policies can change....

Customer Support

How Do I Contact Customer Support from FanDuel?

With the advent of the online world, the expansion of customer service was also necessary. Many companies utilize their FAQs pages...

How Do I Get a Refund from FanDuel?

FanDuel allows customers to request a refund, but only under certain circumstances. To be eligible for a Fanduel refund, you need to...

What happens if I encounter a technical issue while placing a bet?

If a user encounters a technical issue while placing a bet on FanDuel, it is important to first understand that the platform may experience Should a technical issue persist, users may want to refresh the page or log out and log back into their account to see if the problem resolves itself. Additionally, users can refer to the FanDuel website for any system status updates that may indicate ongoing issues or scheduled maintenance. For in-depth assistance, users are encouraged to look for contact information on the website, as FanDuel provides support resources to address any technical concerns. It is always best to document any error messages or unusual behavior when reaching out for help, as this information can assist the support team in resolving the issue effectively....

Payment and Fees

What are the accepted payment methods on FanDuel?

FanDuel offers a variety of payment methods to accommodate its users, ensuring a convenient and secure betting experience. Users can In addition to credit and debit cards, FanDuel also commonly supports e-wallet services like PayPal, which allows for a seamless transfer of funds without sharing personal bank details. Another popular method is online banking, which enables users to link their bank accounts directly for deposits. For users who prefer using prepaid cards, FanDuel often accepts options such as Play+ and other similar prepaid debit cards, providing an additional layer of privacy. Direct bank transfers may also be available, giving users alternative options to manage their funds. When it comes to withdrawals, methods like PayPal and bank transfers remain common, ensuring users can access their winnings easily. However, it is important for users to verify the complete list of accepted payment methods on the official FanDuel website or within their account settings, as availability may vary by state or region due to regulatory requirements. Checking the platform for updates may offer the most current information regarding payment options....

Are there any fees associated with using FanDuel?

FanDuel, like many other platforms in the online betting and gaming industry, may have various fees associated with certain transactions Additionally, if a user chooses to deposit or withdraw funds using specific payment methods, there could be transaction fees imposed by the banking institution or payment processor. FanDuel may also have policies in place regarding minimum deposit amounts or withdrawal limits, which could affect users financially. To obtain accurate and up-to-date information regarding any potential fees associated with specific transactions, it is advisable to refer to the official FanDuel website. Often, the details regarding their fees and any other financial matters can be found in the help or FAQ sections of the site for users’ convenience....

Eligibility and Restrictions

What are the age requirements to play on FanDuel?

The age requirements to play on FanDuel vary depending on the specific gaming activity and the regulations of each state. Generally,...

Are there any restrictions on participation in certain states?

Yes, there are restrictions regarding participation in FanDuel based on the state in which a user resides. FanDuel operates in compliance For instance, some states have not legalized sports betting, while others may have certain restrictions pertaining to daily fantasy sports. States that have legalized sports betting may also have specific regulations, including licensing requirements and tax implications. In essence, these regulations can significantly differ from one state to another, which may impact a user's ability to participate fully in FanDuel platforms. To ensure that individuals are aware of the restrictions that apply to their location, it is always advisable to consult the official FanDuel website. The site typically contains up-to-date information regarding state-specific restrictions and guidelines. This way, users can easily navigate any limitations and understand what services are available in their area. Exploring the relevant sections of the site will provide clarity and ensure compliance with local laws and regulations governing participation....

Can I access FanDuel outside of the United States?

Accessing FanDuel outside of the United States can be complex, as it largely depends on the specific laws and regulations of the country It is essential to check the legal framework regarding online sports betting and gaming in the country of residence. In some cases, individuals may be able to access FanDuel, but they may not be allowed to place bets or participate in games. Additionally, using a virtual private network, or VPN, to circumvent restrictions is not recommended, as it could lead to account issues or violations of FanDuel's terms of service. For the most accurate information, it is advisable to refer to the current terms and conditions on the official FanDuel website, where details about geographical restrictions and access issues may be addressed more thoroughly....
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