Extended StayAmerica Customer FAQ

Top Answers & How-to Guides

What is Extended StayAmerica's Phone Number?

The question we are asked most often is about how to talk to Extended StayAmerica customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any age restrictions for booking a room at Extended StayAmerica?

Extended StayAmerica generally requires guests to be at least 18 years of age to book a room. However, it is important to note that...
Ask any question you have about Extended StayAmerica customer service, get an answer now.

Internet and Amenities

How Do I Upgrade My Internet with Extended StayAmerica?

WiFi is now essential to travelers because it allows them to stay on top of their workload and feel connected to home, wherever in...

What amenities are included in the room rate at Extended StayAmerica?

Extended Stay America provides a variety of amenities designed to enhance the comfort and convenience of guests during their stay. As for bedding, each room usually comes with clean linens and bedding for a comfortable night sleep. Guests can also expect a workspace with a desk and chair to facilitate those who may need to work while away from home. Free Wi-Fi is commonly included in the room rate, enabling guests to stay connected, whether for business or personal use. Moreover, some locations may offer additional amenities such as complimentary coffee in the lobby, fitness rooms, and laundry facilities. Extended Stay America is known for its extended stay policies, which cater to guests who may need to stay for longer periods, often resulting in a flexible pricing structure based on the length of stay. It is always advisable to check the specific location page on the Extended Stay America website as amenities may vary from one property to another. This ensures that guests have the most accurate information pertinent to their chosen stay....

Is breakfast included in the room rate at Extended StayAmerica?

At Extended StayAmerica, breakfast is not typically included in the room rate as part of their standard offerings. Instead, the hotel...

Check-in and Booking

What are the check-in and check-out times at Extended StayAmerica?

Extended StayAmerica typically has a standard check-in time of 3:00 PM and a check-out time of 11:00 AM. However, these times may vary...

Are there any age restrictions for booking a room at Extended StayAmerica?

Extended StayAmerica generally requires guests to be at least 18 years of age to book a room. However, it is important to note that...

Room Features

Do Extended StayAmerica rooms have kitchens?

Yes, Extended StayAmerica rooms are specifically designed for longer stays and typically include fully equipped kitchens. These kitchens...

How often are the rooms cleaned at Extended StayAmerica?

Extended StayAmerica takes pride in providing clean and comfortable accommodations for guests, recognizing that cleanliness is a top However, guests can request additional cleaning services or fresh linens as needed, which may be subject to additional fees. For shorter stays, the cleaning schedule may differ as guests often have room turnover rates that are more frequent. It is also worth noting that guests are provided with various amenities such as a fully equipped kitchen, which allows for more flexibility in housekeeping preferences during longer visits. For the most up-to-date information on cleaning policies and services, it may be helpful to check the current webpage of Extended StayAmerica, where you can find specific details that pertain to your stay....

Do I need to bring my own toiletries and linens?

When staying at Extended StayAmerica, guests should be aware that some basic amenities are provided, including toiletries such as soap Regarding linens, Extended StayAmerica does provide fresh linens and towels for each guest. Guests can request additional items if needed. Though the accommodations are designed for longer stays, the availability of certain amenities may vary based on the individual property. Therefore, it may be wise to check the specific location's details on the Extended StayAmerica website to understand what will be provided and what guests should bring along for a comfortable stay....

Pets and Packages

Are pets allowed at Extended StayAmerica?

Extended StayAmerica is known for being a pet-friendly hotel chain, allowing guests to bring their furry companions along during their...

Can I have packages delivered to Extended StayAmerica?

Yes, guests can have packages delivered to Extended Stay America properties. The hotel typically accommodates package deliveries for...

Fitness and Laundry

Is there a fitness center at Extended StayAmerica?

Extended StayAmerica offers various amenities to cater to the needs of its guests, and the availability of fitness centers can vary...

Can I request additional towels or toiletries?

Guests at Extended Stay America can certainly request additional towels or toiletries during their stay. The hotel staff is generally...

Are there laundry facilities at Extended StayAmerica?

Extended Stay America locations typically feature on-site laundry facilities for the convenience of guests. This amenity is designed...

Help me with my Extended StayAmerica customer service issue

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