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Excelsior College Customer FAQ

Top Answers & How-to Guides

What is Excelsior College's Phone Number?

The question we are asked most often is about how to talk to Excelsior College customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I access my student account?

To access a student account at Excelsior College, individuals should start by visiting the official Excelsior.edu website. On the homepage,...

Can I earn credit for work experience or certifications?

Excelsior College understands that many students bring valuable experiences and skills into their academic journeys. To recognize these Prior learning assessment allows students to demonstrate their knowledge and skills acquired outside of traditional academic environments. This can include professional work experience, volunteer activities, or even relevant training and certifications. For example, individuals who have gained significant expertise in their fields through years of experience or who hold industry-recognized certifications may be able to receive academic credit. To initiate this process, prospective and current students typically need to submit a portfolio that outlines their learning experiences. This portfolio may include detailed descriptions of job responsibilities, contributions in various roles, and evidence of acquired competencies. Additionally, students may be required to provide documentation of certifications or training to support their claims for credit. It is advisable for students to familiarize themselves with the specific guidelines and requirements related to prior learning assessment on the Excelsior College website. The parameters for acceptable work experiences and certifications may vary depending on the program in which a student is enrolled. This ensures that students can make the most out of their personal and professional backgrounds while pursuing their educational goals. Overall, Excelsior College strives to provide pathways for students to leverage their existing knowledge toward their degree completion....
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Programs and Admissions

Are there any residency requirements for online students?

Excelsior College offers a variety of online programs designed to cater to the needs of students seeking flexibility in their education. However, certain programs might have specific requirements regarding clinical components or hands-on training. It is important for prospective students to thoroughly review the details of their chosen program, as these components may necessitate some level of in-person attendance or participation in specific locations. To find the most accurate and detailed information, including program specifics and any potential residency requirements, students should consult the current web page of Excelsior College. This will provide the latest updates and guidance on enrollment criteria and academic program structures....

What are the admissions criteria for prospective students?

Excelsior College has established several admissions criteria for prospective students that vary depending on the specific program In addition to educational qualifications, prospective students may need to provide transcripts from previous institutions attended. Some programs may also require standardized test scores, such as the Graduate Record Examination or the Graduate Management Admission Test, although this is not universally applicable. It is also important for applicants to submit letters of recommendation and a personal statement detailing their motivations and goals related to their desired course of study. Each program may have specific additional requirements, so it is advisable for prospective students to familiarize themselves with criteria relevant to their chosen field of study. For the most accurate and updated information regarding admission requirements, visiting the official website of Excelsior College is highly recommended, as it features details pertinent to current applicants....

What programs does Excelsior College offer?

Excelsior College offers a diverse range of programs that cater to various educational and professional needs. The college provides Within the nursing field, Excelsior College is particularly known for its innovative online nursing programs, which include options for Associate, Bachelor’s, and Master’s degrees, as well as a Doctor of Nursing Practice degree. The college's flexible online format is designed to accommodate the busy schedules of working professionals. In addition to nursing, the business programs offered at Excelsior cover areas such as management, accounting, and marketing, allowing students to develop the skills necessary for success in the corporate environment. Health sciences programs focus on areas such as healthcare administration and health information management. Excelsior also provides programs in technology, such as computer information systems, and offers education in liberal arts, which includes pathways in humanities and social sciences. For comprehensive information regarding the full list of programs and details about each one, it is beneficial to visit the official website of Excelsior College....

How can I transfer credits from another institution?

Transferring credits from another institution to Excelsior College is a process that allows students to bring in coursework they have First, it is essential for students to gather all relevant documentation from their previous institution, including official transcripts that detail the courses taken and the grades earned. Excelsior College requires these official transcripts to evaluate the transferability of the credits. Once documentation is prepared, students should submit their transcripts to Excelsior College for evaluation. It is advisable to check the latest transfer credit policies on the official Excelsior website, as these policies can provide helpful insights into how credits will be assessed and which courses may qualify for transfer. Generally, Excelsior College has established guidelines concerning the maximum number of credits that can be transferred, as well as the types of courses that are eligible for transfer. After the transcripts are submitted, the academic advisors at Excelsior College will evaluate the coursework for compatibility with the programs offered. Students may receive feedback regarding the status of their transfer credits and how they fit into their degree program. As institutional policies and procedures may evolve, it is always a good idea for students to review the current web pages dedicated to transfer credits on the Excelsior College site for detailed information. This can ensure they have the most accurate and up-to-date guidance for their specific situation....

Can I earn credit for work experience or certifications?

Excelsior College understands that many students bring valuable experiences and skills into their academic journeys. To recognize these Prior learning assessment allows students to demonstrate their knowledge and skills acquired outside of traditional academic environments. This can include professional work experience, volunteer activities, or even relevant training and certifications. For example, individuals who have gained significant expertise in their fields through years of experience or who hold industry-recognized certifications may be able to receive academic credit. To initiate this process, prospective and current students typically need to submit a portfolio that outlines their learning experiences. This portfolio may include detailed descriptions of job responsibilities, contributions in various roles, and evidence of acquired competencies. Additionally, students may be required to provide documentation of certifications or training to support their claims for credit. It is advisable for students to familiarize themselves with the specific guidelines and requirements related to prior learning assessment on the Excelsior College website. The parameters for acceptable work experiences and certifications may vary depending on the program in which a student is enrolled. This ensures that students can make the most out of their personal and professional backgrounds while pursuing their educational goals. Overall, Excelsior College strives to provide pathways for students to leverage their existing knowledge toward their degree completion....

Degree Completion and Requirements

How do I access my student account?

To access a student account at Excelsior College, individuals should start by visiting the official Excelsior.edu website. On the homepage,...

What are the graduation requirements?

Excelsior College has specific graduation requirements that students must meet in order to receive their degrees. These requirements For undergraduate programs, students typically need to complete at least 120 credit hours, which include both general education courses and major-specific courses. Additionally, students may need to meet residency requirements, which often involve completing a certain percentage of coursework through Excelsior College itself. For graduate programs, the credit hour requirement can be different, typically ranging from 30 to 60 credit hours, depending on the specific program. It is also essential to ensure that any prerequisite courses are completed prior to graduation. Students should consult their specific program requirements, which are outlined on Excelsior College's official website. This will provide the most accurate and detailed information regarding graduation criteria for individual programs, including any additional requirements such as capstone projects or comprehensive exams. If you are looking for the most current guidelines, visiting the official Excelsior College website may be beneficial....

What is the timeline for completing my degree?

The timeline for completing a degree at Excelsior College can vary greatly depending on several factors, including the specific program Most degree programs can be completed in a timeframe ranging from one to four years. For example, students who are enrolled in a bachelor's program may take between twelve and fifteen credits per semester to graduate in approximately three to four years, while those who choose a more part-time schedule may take longer. Furthermore, students who possess prior college credits or professional experience may be eligible for credit transfer, which can significantly shorten their time to graduation. It is important for students to plan thoughtfully and remain engaged with their academic advisors to ensure they stay on track to meet their goals. Prospective students are encouraged to visit the Excelsior College website for the most current information about program specifics, timelines, and additional resources that can assist in the planning process....

Online Learning and Support

How can I connect with faculty members?

Connecting with faculty members at Excelsior College can be a valuable step in enhancing your educational experience. Faculty members Additionally, Excelsior frequently encourages students to engage with their instructors regarding course content, academic advice, and any other questions related to their education. Many faculty members appreciate when students reach out, as it demonstrates interest and a desire for deeper understanding of the subject matter. Students may also find opportunities to connect during scheduled virtual meetings, workshops, or through discussion boards integrated into their courses. To ensure access to the most current information about faculty and contact methods, it is advisable to check the official Excelsior website where specific details are regularly updated. This resource will help guide you in effectively reaching out to faculty members....

Is there an orientation for new students?

Excelsior College offers various orientation resources for new students to help them acclimate to the online learning environment....

How does the online learning platform work?

Excelsior College offers a comprehensive online learning platform that is designed to provide a flexible and accessible educational Students can access course materials, including lectures, readings, and assignments, through a user-friendly interface. The online platform utilizes a Learning Management System that facilitates communication between students and instructors, as well as collaboration among peers. This system often includes discussion forums, virtual classrooms, and tools for submitting assignments and receiving feedback. Courses are often structured into modules or weeks, allowing students to engage with specific topics systematically. Students can track their progress, meet deadlines, and participate in assessments, including quizzes and exams, which are typically conducted online. Many programs also incorporate multimedia resources, such as videos and interactive simulations, to enhance the learning experience. Moreover, the online learning platform is designed to cater to diverse learning styles, allowing students to engage with the content in various ways. Support services, including academic advising and technical assistance, are also available to help students navigate their educational journey successfully. For further details about the online learning platform and specific programs, prospective students may want to look for the information available on the Excelsior College website, where they can find more insights related to course offerings and support resources....

What support services does Excelsior provide to students?

Excelsior College offers a wide array of support services designed to assist students throughout their academic journey. One of the In addition to academic advising, Excelsior provides access to online tutoring services. This includes resources in subjects such as writing, mathematics, and various disciplines within the healthcare field. These tutoring sessions can be extremely beneficial, especially for those navigating challenging coursework. Another significant support service is the library and research assistance offered to students. Excelsior’s library provides access to a vast collection of academic resources, including e-books, journals, and databases. Additionally, librarians are available to assist students in finding and utilizing these resources effectively, which can enhance their research skills. Career services are also an integral part of the support system at Excelsior. These services include career counseling, resume writing assistance, and job search strategies, all aimed at preparing students for their post-graduate careers. Finally, students experiencing personal challenges can access counseling services that provide emotional support and guidance. This holistic approach ensures that students can thrive academically and personally during their time at Excelsior College. For a comprehensive overview of all available support services, it is advisable to refer to the information provided on the Excelsior College website....

What technology do I need for online courses?

To successfully engage in online courses offered by Excelsior College, students generally need a reliable computer or laptop with up-to-date...

Financial Aid and Services

How do I request a transcript from Excelsior College?

To request a transcript from Excelsior College, individuals should follow a specific process outlined on their official website. Typically,...

Is there financial aid available for online courses?

Excelsior College offers various financial aid options for students pursuing online courses. As an accredited institution, it qualifies Moreover, Excelsior College has state-specific aid programs that vary by location, and students should explore these options based on their residency. Scholarships are another avenue for financial assistance. Excelsior College provides several merit-based and need-based scholarship opportunities that can reduce tuition expenses for eligible students. To effectively navigate the financial aid process, students are encouraged to complete the Free Application for Federal Student Aid, commonly referred to as the FAFSA. This application is crucial in determining eligibility for federal aid and helps the college assess a student’s financial situation. For the most accurate and current information regarding available financial aid, including specific scholarships and eligibility criteria at Excelsior College, prospective and current students may want to visit the financial aid section of the official website. There, students can find detailed resources and guidance tailored to their needs, ensuring they understand all the financial support options available to them....

What career services are offered to alumni?

Excelsior College offers a range of career services to its alumni to support their professional development and enhance their career Additionally, Excelsior provides resources for job searching, including access to job boards and databases that list potential employment opportunities. Alumni are encouraged to utilize these tools to connect with employers who are actively seeking candidates with their qualifications. Networking opportunities are also available, allowing alumni to engage with fellow graduates and industry professionals, which can be invaluable in making connections in their respective fields. Furthermore, Excelsior's online resources often include webinars, workshops, and career fairs that focus on various aspects of career development. These may cover topics such as industry trends, resume crafting, and professional branding. Finally, alumni are encouraged to stay updated with ongoing professional education and development opportunities that may arise through the college's continuing education programs. For more detailed information on specific career services available to alumni, it is advisable to visit Excelsior College's official website, which provides current offerings and contact information for further inquiries....

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