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Element Skateboards Customer FAQ

Top Answers & How-to Guides

What is Element Skateboards's Phone Number?

The question we are asked most often is about how to talk to Element Skateboards customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there sponsorship opportunities for riders?

Element Skateboards often seeks to support skateboarding talent through sponsorships and partnerships. The company is known for backing While Element Skateboards may not publicly outline specific criteria or a formal application process for sponsorship, interested riders may find opportunities through Element's social media platforms or local skate events where the brand is involved. For the most accurate and up-to-date information regarding sponsorship opportunities, it is advisable to regularly check the official Element Skateboards website or associated platforms. It can be a great resource for recent news, events, and potential initiatives related to sponsorships....
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Product Information

What skateboards do you offer?

Element Skateboards offers a wide variety of skateboards to suit different styles and skill levels. Their product range includes complete Element Skateboards also offers decks for those who prefer to customize their setup. These decks come in various shapes, widths, and artwork styles to cater to individual preferences. Skateboard accessories, such as grip tape, skate tools, and protective gear, are also available to enhance the skateboarding experience. Additionally, Element often collaborates with professional skaters to release limited edition boards that showcase unique designs and artwork. For the latest offerings and specific product details, it is advisable to check the current selection on the official website, elementbrand.com, where you can explore the full range of skateboards and accessories....

How do I choose the right skateboard size?

Choosing the right skateboard size is an important decision for both comfort and performance. Element Skateboards offers a variety The width of the skateboard deck is a primary factor to consider. Generally, skateboard decks range from about seven to eight and a half inches wide. For beginners or younger skaters, a width between seven and a half to eight inches is often recommended. This size provides a good balance of stability and maneuverability, making it easier to learn basic tricks and turns. More advanced skaters or those who prefer street skating may opt for slightly wider decks, as they can offer more foot space for tricks and tricks involving grinds. To find the right size for your height and shoe size, consider that a wider deck is suitable for skaters with larger feet, typically size ten or larger. For smaller feet, a narrower deck allows for better control and agility. Another consideration is the type of skateboarding you plan to do. If you are interested in street skating or technical tricks, a slim, lightweight skateboard may suit you better. Conversely, if you are looking to cruise or skate in parks, you might prefer a wider deck for stability at higher speeds. Finally, do not forget to take into account your personal preferences. It helps to stand on different skateboard sizes in a store, if possible, to feel the difference before making a decision. For additional information and guidance, visiting Element Skateboards’ website may provide more resources to help you identify the deck size that is right for you....

Are your boards suitable for beginners?

Element Skateboards offers a range of boards that are indeed suitable for beginners. They are known for their quality craftsmanship, Many of their complete skateboards come pre-assembled and are tailored for ease of use, making it easy for new skaters to get started without worrying about the technical aspects of assembling a board from scratch. Furthermore, Element provides a variety of designs and styles, which can help motivate beginners to practice and develop their skills. As with any sport, it is advisable for beginners to wear appropriate safety gear, such as helmets and pads, while learning. For specific recommendations on which board may be best suited for aspiring skaters, it might be beneficial to visit the current product section on the official website....

What accessories do you sell?

Element Skateboards offers a variety of accessories designed to enhance the skateboarding experience. Among these accessories, you In terms of protective gear, customers can also find helmets, knee pads, and elbow pads, which are crucial for safety while skating. Furthermore, Element focuses on lifestyle accessories, which include backpacks, hats, and apparel that reflect the brand's unique style and ethos. They also offer stickers and grip tape that allow riders to customize their boards further. While this overview provides an insight into the range of accessories available, I recommend checking the most current selection on the official Element Skateboards website. There, you can explore what is currently offered and find additional details that might interest you....

Are your skateboards made from sustainable materials?

Element Skateboards is committed to sustainability and the use of eco-friendly materials in their products. The company recognizes In addition to their commitment to wood sourcing, Element also explores the use of other sustainable materials and production methods. For instance, they may incorporate recycled materials into some of their products or utilize surf wax made from natural ingredients, which helps to minimize their ecological footprint. Element Skateboards emphasizes not just the quality and performance of their products, but also the importance of being socially and environmentally aware in a world increasingly concerned about sustainability. If you are interested in learning more about their specific materials and sustainability initiatives, it may be beneficial to explore the current information available on their website. They often detail their eco-friendly practices and product lines, giving customers a clearer understanding of how they aim to protect the environment while providing quality skateboards....

Policies and Returns

What is your warranty policy?

Element Skateboards offers a warranty policy that is designed to ensure customer satisfaction and product reliability. Generally, the...

Can I return or exchange my skateboard?

Element Skateboards has specific policies regarding returns and exchanges, and these policies may vary depending on the retailer or It is important for customers to carefully check the return policy that applies to their specific purchase, as there may be different guidelines for online purchases versus those made in physical stores. Additionally, potential customers should be aware that certain items, such as custom boards or used merchandise, may not be eligible for return. To find the most accurate and detailed information regarding returns and exchanges, it would be advisable to visit elementbrand.com. The website often includes a section dedicated to customer service where return and exchange policies are outlined, along with instructions on how to proceed with a return or exchange if needed....

What should I do if my skateboard is damaged?

If a skateboard is damaged, the first step is to assess the extent of the damage. Skateboards can experience issues such as cracks Skateboard decks are often made from durable materials, but they can still break over time with regular use. If the deck is irreparable, purchasing a new one may be the best option. The same applies to trucks and wheels; these can be replaced individually. Additionally, it is important to ensure that the skateboard is maintained regularly to prolong its lifespan. Regular checks on the hardware, tightening of screws, and cleaning of wheels can help prevent future damage. For specific replacement parts or maintenance tips, visiting the website elementbrand.com could provide further information....

Community and Involvement

Do you provide tips for beginners?

Element Skateboards offers a wealth of resources for beginners looking to dive into the world of skateboarding. For those just starting Additionally, beginners are encouraged to practice balancing on the skateboard in a safe, open area. This will help develop confidence and stability. Regular practice, even in small increments, is key to mastering various techniques and tricks. Once comfortable with balance, beginners can gradually introduce basic movements such as pushing off, turning, and eventually stopping. Furthermore, wearing protective gear, such as helmets and pads, is highly advisable. Safety should always be a priority while learning. Watching instructional videos and tutorials can provide invaluable visual guidance as well. It is also beneficial to connect with local skateboarding communities or skate parks, as this fosters a supportive environment for learning and improving skills. For further tips and resources, it might be worthwhile to explore the current website or online community dedicated to Element Skateboards. There you can find a wealth of information tailored for beginners in the sport....

Do you have a blog or community for skateboarding tips?

Element Skateboards does not have a dedicated blog or community platform that is officially recognized for skateboarding tips. However, In addition to Element's social media, there are many online forums and community hubs where skateboarders share their experiences, techniques, and advice. These spaces can be beneficial for individuals seeking tips, especially from more experienced skaters. The skateboarding community is vibrant and often shares valuable insights, whether through videos, forums, or tutorials. For those looking specifically for information from Element Skateboards, it may be worth exploring elementbrand.com, as the website may contain useful resources or references to skateboarding tips and techniques. It is a good idea to keep an eye on their platforms to stay informed about any new content or community initiatives they may introduce in the future....

How can I get involved in Element events?

Element Skateboards typically hosts a variety of events throughout the year, including skate demos, contests, art showcases, and community Additionally, Element tends to engage with the skateboarding community through their social media platforms. Following Element on platforms like Instagram, Facebook, and Twitter can provide real-time updates and announcements regarding upcoming events, as well as opportunities to participate. Engaging with the community online can also lead to discovering local events hosted by shops or skate parks in your area that may be in collaboration with Element. Many of these events welcome participants of all skill levels, so whether one is a beginner or advanced skateboarder, there may be an opportunity to join in. If there are particular events of interest, it may be beneficial to connect with local skate shops, as they often have information about Element events and can serve as a bridge to get more involved. Ultimately, staying informed and connected can significantly enhance the chances of participating in Element events....

Are there sponsorship opportunities for riders?

Element Skateboards often seeks to support skateboarding talent through sponsorships and partnerships. The company is known for backing While Element Skateboards may not publicly outline specific criteria or a formal application process for sponsorship, interested riders may find opportunities through Element's social media platforms or local skate events where the brand is involved. For the most accurate and up-to-date information regarding sponsorship opportunities, it is advisable to regularly check the official Element Skateboards website or associated platforms. It can be a great resource for recent news, events, and potential initiatives related to sponsorships....

Shipping and Availability

How often do you restock popular items?

Element Skateboards typically monitors the demand for their popular items closely and aims to restock them as frequently as possible. Generally, Element Skateboards strives to maintain a consistent inventory to meet customer needs, but delays can occasionally occur based on supply chain issues or manufacturing timelines. If individuals are hoping to purchase a specific popular item, it is a good idea to frequently check the product page on elementbrand.com for updates regarding availability and restocking information. Staying informed through the website can help ensure customers do not miss out on their desired items....

Can I find your products in retail stores?

Element Skateboards products are widely available in various retail stores, both in physical locations and online. Many skate shops To find a specific retail store near you that carries Element products, it is advisable to check the store locator feature on the official Element Skateboards website, where you can enter your location and find nearby stores that stock their products. Additionally, major online retailers often carry Element Skateboards items, making it convenient for customers to shop from home. For the most accurate and current information regarding product availability, visiting the official website and exploring their retail partnerships can be particularly useful. This way, you can ensure that you are getting the latest offerings from Element Skateboards....

What are the shipping options available?

Element Skateboards typically offers a variety of shipping options to cater to customers' needs, including standard shipping, expedited When placing an order on their website, customers will usually have the chance to select their preferred shipping method during the checkout process. Shipping rates may vary based on the method chosen, the total weight of the items, and the destination. Element Skateboards also sometimes partners with specific courier services to ensure reliable and timely delivery. For the most accurate and up-to-date information regarding shipping options, including rates and estimated delivery times, it is advisable to check the current web page on Element Skateboards' official site prior to making a purchase....

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